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  • All HBS Web  (1,639)
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  • May 2003 (Revised March 2004)
  • Case

Harlem Children's Zone, The: Driving Performance with Measurement and Evaluation

By: Allen S. Grossman and Daniel F. Curran
Geoffrey Canada, CEO of the Harlem Children's Zone, wanted his organization to grow dramatically to reach thousands of poor and underserved children in Harlem. The agency ran a variety of successful social service programs throughout New York City that were separately... View Details
Keywords: Leadership; Goals and Objectives; Measurement and Metrics; Organizational Structure; Performance Evaluation; Strategic Planning; Problems and Challenges; Nonprofit Organizations; Expansion; Valuation
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Grossman, Allen S., and Daniel F. Curran. "Harlem Children's Zone, The: Driving Performance with Measurement and Evaluation." Harvard Business School Case 303-109, May 2003. (Revised March 2004.)
  • Web

About IT: IT Planning and Service Delivery Team Profile | Information Technology

agility. How Do They Stand Out? ITPSD plays a crucial role in ensuring that IT services align with institutional goals, delivering value beyond the purely technical aspects of IT. Unlike technical teams that focus on systems,... View Details
  • 01 Jun 1998
  • News

Diversity and Community

diversity issues, notes, "Even companies that once were mostly interested in hiring women and minorities either out of a sense of moral obligation or merely to comply with the law now see the value that comes from broadening the... View Details
Keywords: Garry Emmons
  • 17 Dec 2001
  • Research & Ideas

Becoming the Next Real Estate Mogul

Potential real estate moguls at the 2001 Harvard Business School Entrepreneurship Conference received an earful about profiting in a down market, creating value where there is none, and the addiction of playing in a deal-driven industry.... View Details
Keywords: by Julia Hanna; Construction; Real Estate
  • Profile

Kim Chen

delivered on this both in and out of the classroom.  I also valued the opportunity for personal development through introspection, discussion, and experience. Various programs offered through the Field Immersion Experiences for Leadership... View Details
Keywords: Retail; Nonprofit / Government
  • Web

Driving Social Change | Social Enterprise | Harvard Business School

develop a “third model.” The challenges they face are very exciting, especially at a time when we are looking at reforms in our economic system. My question is, “Under what conditions can these hybrid organizations be sustainable?” We need to address these questions... View Details
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

economic and social value. The goal of the corporation is to add value to employees, customers, suppliers and other partners, and community/society. These CEOs and the companies they lead make decisions with the interests of these other... View Details
Keywords: by Martha Lagace
  • 17 Apr 2017
  • HBS Case

This Turkish Debt Collector Is Customer-friendly

requires a total change in organizational identity. Moving from an environment that is adversarial to one that is co-creating value with customers requires a company to carefully coordinate systemic changes... View Details
Keywords: by Michael Blanding; Financial Services
  • Web

Board Diversity Network: 2024 Fall Events Recap - Blog: RGE Report

homework . Once you get the interview, demonstrate that you’ve done your research about the company. Preview the kinds of questions you would ask as a board member and **make it clear what specific value you would add. In October,... View Details
  • 15 Dec 2024
  • News

After Ozempic

with diabetes, insulin itself never amounted to a huge market. By 1980, about 108 million adults were living with (mostly type 1) diabetes, and the global insulin industry was valued at half a billion dollars. The arrival of type 2... View Details
Keywords: Jen McFarland Flint; Illustrations by Pete Ryan; Ambulatory Health Care Services; Health, Social Assistance
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

clear, our research is aimed at the organizational level. And in that context, the idea of tradeoffs is nothing new. Peter Drucker and others have said it, and people accept the concept when you are talking about companies that make... View Details
Keywords: by Deborah Blagg; Service
  • 07 Mar 2005
  • Research & Ideas

The Rise of Innovation in Asia

Although Asian countries have been able to use cost advantages and software coding prowess to attract outsource business from around the world, the region is quickly moving up the value chain to challenge America's leadership in... View Details
Keywords: by Sean Silverthorne
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

for organizational theory. The Value of Openness in Scientific Problem Solving Authors:Karim R. Lakhani, Lars Bo Jeppesen, Peter A. Lohse, and Jill A. Panetta Abstract Openness and free information sharing... View Details
Keywords: Martha Lagace
  • Web

2019 Symposium - Race, Gender & Equity

involvement is rooted in the values of Black Psychology, which uplifts the interconnectedness and resilience of people and rejects an individual and deficit approach. Currently, Banks is an Associate Professor in the Department of... View Details
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

For-profit businesses have a common goal: create value for owners or shareholders by creating value for customers. It's a focus that must seem enviably straightforward from the perspective of nonprofit... View Details
Keywords: by Julia Hanna
  • 21 Mar 2017
  • First Look

First Look at New Research, March 21

(relative to the hiring manager) influences other organizational members’ support (or lack thereof) for who is hired through perceptions of the hiring manager’s motives and morality. We apply principles derived from the literature on... View Details
Keywords: Sean Silverthorne
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

in the month of July. A sudden drop in capital market prices for an asset class can be caused by news affecting fundamental values or by a widespread liquidity shock. The implication of a shock to fundamental View Details
Keywords: Martha Lagace
  • 01 Feb 1999
  • News

Entrepreneurs Speak at HBS

all. But Branson, whose career began in the late 1960s when he launched a student magazine and then a record company, told the audience that his enterprises all fit the company's brand. He defined the Virgin brand as representing service and View Details
  • 01 Oct 2000
  • News

After the Revolution: Putting the Internet in Perspective

Microsoft and Cisco, Nolan said the mature business model of a hierarchical organizational structure with a "make-and-sell" strategy can't be adapted to the virtual, information-enabled world of dot-coms. There, the real-time speed,... View Details
Keywords: Margie Kelley
  • 17 Sep 2013
  • First Look

First Look: September 17

value and momentum strategies has grown significantly since the late 1980s. We provide evidence that this increase in capital has resulted in lower strategy returns. However, consistent with theories of limited arbitrage, we show that... View Details
Keywords: Sean Silverthorne
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