Publications

08 May 2015
News

Ubiquitous digital connectivity is now essential to competitiveness

organizational tasks, and managerial processes. Digitally enabled outcomes, rather than units sold or services performed, are the basis of new business models. For example, GE originally sold capital goods, and then became a contract... View Details

01 Mar 2004
News

Alumni Bookshelf

The Big Book of New Design Ideas edited by David E. Carter (OPM 26, 1998) (Harper Design International) In his 100th book, Carter, an expert on logo design and corporate... View Details

Keywords: Educational Support Services; Educational Services

1986
Chapter

Seihin Kaihatsu ni okeru Senryaku to Soshiki (Strategy and Organization for Product Development)

By: Hirotaka Takeuchi and Ikujiro Nonaka

Keywords: Product Development; Corporate Strategy; Organizational Design

10 Jan 2005
Research & Ideas

How to Put Meaning Back into Leading

leader's willingness to make sure (through design and training) that each individual's positional assignments fit their conception of self and their aspirations. The leader's willingness to commit her own time and View Details

Keywords: by Martha Lagace

23 Mar 2020
Working Paper Summaries

The Effects of Hierarchy on Learning and Performance in Business Experimentation

Keywords: by Sourobh Ghosh, Stefan H. Thomke, and Hazjier Pourkhalkhali

February 1996
Case

CIGNA Property and Casualty Reengineering (B)

By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin

In 1993 CIGNA Property and Casualty embarked on a full transformation effort under a new leadership team headed by Gerry Isom. This case presents progress through September 1995. View Details

Keywords: Transformation; Corporate Entrepreneurship; Human Resources; Leading Change; Organizational Design; Groups and Teams

January 2007
Case

Robert E. Rubin (A)

By: Nitin Nohria, Robert Steven Kaplan and Nicole Davison

Bob Rubin was a businessman given the task of setting up and running the National Economic Council for the Clinton Administration. Unfamiliar with management in a political climate, Rubin worked hard to design, staff, and position the Council to make better economic... View Details

Keywords: Personal Development and Career; Government and Politics; Managerial Roles; Macroeconomics; Organizational Design; Economy

2023
Working Paper

Too Many Managers: The Strategic Use of Titles to Avoid Overtime Payments

By: Lauren Cohen, Umit Gurun and N. Bugra Ozel

We find widespread evidence of firms appearing to avoid paying overtime wages by exploiting a federal law that allows them to do so for employees termed as “managers” and paid a salary above a pre-defined dollar threshold. We show that listings for salaried positions... View Details

Keywords: Wages; Organizational Design; Job Design and Levels; Compensation and Benefits

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2025
Working Paper

The Extent and Drivers of Internal Agglomeration of U.S. Multi-Unit Firms

By: Juan Alcácer and Jasmina Chauvin

This paper examines the extent and determinants of internal agglomeration—the spatial clustering of establishments within firms. It introduces a novel methodology that benchmarks a firm’s spatial footprint against that of comparable stand-alone firms, yielding a... View Details

Keywords: Multi-unit Firms; Agglomeration; Spatial Organization; Economies Of Scope; Organizational Design; Diversification; Corporate Strategy; Business Units

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November 2017
Case

iRobot: Moving Beyond the Roomba

By: Rajiv Lal and Scott Johnson

The makers of the Roomba, a robotic vacuum cleaner, connected the latest version of their product to the Internet. This new feature opened up a wealth of new opportunities and challenges for the company. View Details

Keywords: Irobot; Smart Home; Connected Home; Roomba; Vacuum; Mapping; Internet Of Things; Connected Products; Organizational Structure; Organizational Design; Information Infrastructure; Applications and Software; Digital Platforms; Mobile and Wireless Technology; Consumer Products Industry; Electronics Industry; Manufacturing Industry; Technology Industry; United States

Web

2018 Symposium - Race, Gender & Equity

hypothesis of her clients’ organizational issues and then designing a customized intervention to meet the identified need. Her practice areas include organizational diagnosis,... View Details

August 2002
Case

Trilogy University

By: Thomas J. DeLong and Michael Paley

In early 2001, Trilogy Software faced a slowdown in its business, a large number of unsuccessful customer deployments, and an overall weakening in the enterprise software market. In response, the company revamped its business model and restructured the organization.... View Details

Keywords: Organizational Change and Adaptation; Organizational Culture; Organizational Design; Alignment; Restructuring; Organizational Structure; Change Management; Business Strategy; Economic Slowdown and Stagnation; Information Technology Industry

23 Jul 2001
Research & Ideas

How One Center of Innovation Lost its Spark

environment not by doing nothing, but by accelerating past organizational routines based on established assumptions.— Donald N. Sull The benefits of this knowledge sharing, however, are likely to decline over time as the industry settles... View Details

Keywords: by Donald Sull; Manufacturing; Transportation; Auto

07 Oct 2009
Working Paper Summaries

Specific Knowledge and Divisional Performance Measurement

Keywords: by Michael C. Jensen & William H. Meckling

August 2000 (Revised August 2018)
Case

The Atchison Corporation (A)

By: Joseph L. Bower

A new general manager uses a profit-center-based system to shake up an old line company. He then faces the task of placating a board member upset by the human consequences. A rewritten version of an earlier case. View Details

Keywords: Transformation; Profit; Human Resources; Change Management; Management Analysis, Tools, and Techniques; Organizational Design

1989
Chapter

Technocratic Organization and Technological Development in China, 1928-1953

By: William C. Kirby

Keywords: History; Information Technology; Technological Innovation; Organizational Design; Developing Countries and Economies; China

August 1974 (Revised April 1983)
Case

Peter Olafson (A)

By: John J. Gabarro

Describes the problems facing a recent MBA graduate in his job as general manager of a cable television company owned by a parent corporation. Raises issues of corporate divisional relationships and the difficulties facing an inexperienced manager who seems to be... View Details

Keywords: Business Subsidiaries; Television Entertainment; Managerial Roles; Organizational Design; Problems and Challenges