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- All HBS Web
(3,963)
- People (6)
- News (962)
- Research (2,185)
- Events (15)
- Multimedia (22)
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- 14 Jan 2020
- Research & Ideas
The Business Case for Becoming a Jack-of-All-Trades
that by becoming the world’s expert in a very narrow area.” If anything, people in businesses tend to be even more hyper-focused than academics, Nagle says, siloing R&D workers in very narrow research areas that give them a View Details
Keywords: by Michael Blanding
- March 2016 (Revised May 2018)
- Case
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
Wells, John R., and Gabriel Ellsworth. "Reinventing Best Buy." Harvard Business School Case 716-455, March 2016. (Revised May 2018.)
- 27 Nov 2019
- Sharpening Your Skills
Secrets for Creating a Long-Lasting Brand
built from the ground up and rebuilt again when the competitive landscape shifts. A Good Place to Start Super Bowl Ads Sell Products, but Do They Sell Brands?Super Bowl advertising is increasingly about using storytelling to sell... View Details
- 30 May 2005
- Research & Ideas
Six Steps for Making Your Threat Credible
that it would lose a great deal if its bid failed. Because its threat to counter your bid is not credible, you decide you will place a bid. The day before you are to announce your bid, your competitor's CEO says at an open meeting that he... View Details
Keywords: by Deepak Malhotra
- 20 Jan 2015
- First Look
First Look: January 20
they will not match prices across channels. Using a game-theoretic model, we investigate the strategic forces behind the adoption (or non-adoption) of self-matching across a range of competitive scenarios, including a monopolist, a mixed... View Details
Keywords: Sean Silverthorne
- 29 Oct 2019
- Sharpening Your Skills
Robots in the Boardroom
effective targets. Open Innovation Contestants Build AI-Based Cancer ToolRadiation oncologists are few in number, especially if you are nowhere near a cancer facility. Could artificial intelligence be used... View Details
Keywords: by Sean Silverthorne
- 07 Jul 2010
- First Look
First Look: July 7
from new entrants. We further provide evidence that these effects are due to increased competition for local resources. Download the paper: http://www.hbs.edu/research/pdf/10-112.pdf Disagreement about the Team's Status Hierarchy: An... View Details
Keywords: Martha Lagace
- 14 Jul 2014
- Research & Ideas
Pay Attention To Your ‘Extreme Consumers’
of the bell curve, says Avery, product designers can discover truly innovative breakthroughs. "Only by looking at consumers who fall within those tails of the normal distribution can you understand the extremes," she says. "And they often... View Details
Keywords: by Michael Blanding
- 08 Aug 2005
- Research & Ideas
Decision Rights: Who Gives the Green Light?
sure to involve all the key stakeholders. To address these concerns, GM's Pudar employs an innovative approach to consensus building. Prior to making major decisions about a new initiative, he says, "I meet individually with each... View Details
Keywords: by Peter Jacobs
- 29 Mar 2016
- First Look
March 29, 2016
answering one key question: How are leaders successfully managing competitive companies in the 21st century? Today's constantly changing business environment presents challenges and opportunities that are more dynamic and complex than... View Details
Keywords: Sean Silverthorne
- April 2022
- Case
Mastercard: Creating a World Beyond Cash
In late 2021, Mastercard CEO Michael Miebach and Chairman and former CEO Ajaypal “Ajay” Banga considered how Mastercard could best position itself for continued success in the years to come. Since Mastercard’s initial public offering in 2006, the company had grown and... View Details
Keywords: Technological Innovation; Leadership; Leading Change; Organizational Culture; Business Strategy; Change; Change Management; Money; Cash; Credit; Financial Institutions; Banks and Banking; Central Banking; Financial Instruments; Credit Cards; Financial Markets; Globalization; Innovation and Invention; Innovation and Management; Innovation Strategy; Leadership Style; Competitive Advantage; Corporate Strategy; Diversification; Information Technology; Banking Industry; Financial Services Industry; North and Central America; United States; New York (state, US)
Gupta, Sunil, Linda A. Hill, Julia Kelley, and Emily Tedards. "Mastercard: Creating a World Beyond Cash." Harvard Business School Case 522-001, April 2022.
- March 2019 (Revised May 2019)
- Case
Philips Lighting: Light-as-a-Service
By: Mark R. Kramer, Thijs Geradts and Bhanuteja Nadella
As LEDs with a 25-year lifespan replace incandescent lightbulbs, Philips Lighting faced major disruption and began to explore a new shared value business model of selling light as a service. Although it offers better profit margins and a reduced environmental... View Details
Keywords: Disruptive Innovation; Business Model; Organizational Change and Adaptation; Competitive Strategy
Kramer, Mark R., Thijs Geradts, and Bhanuteja Nadella. "Philips Lighting: Light-as-a-Service." Harvard Business School Case 719-446, March 2019. (Revised May 2019.)
- 20 May 2014
- First Look
First Look: May 20
findings suggest that restricting the entry of large stores does not necessarily lead to a world with fewer stores, but one with different stores, with uncertain competitive effects on independent retailers. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 12 Jul 2016
- First Look
July 12, 2016
fundamentally change the trajectory of a broken system. The bundled payment model, in contrast, triggers competition between providers to create value where it matters—at the individual patient level—and puts health care on the right... View Details
Keywords: Sean Silverthorne
- 06 Dec 2017
- What Do You Think?
Is It Time To Break Up Amazon, Apple, Facebook, or Google?
who will effectively threaten their apparent dominance, including in the US.” Alternatives to a marketwide breakup were suggested. Sacha offered that government power could be used to build competition by giving “chances to newcomers.”... View Details
- 16 Feb 2016
- First Look
February 16, 2016
experience. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50573 2015 Shaping Entrepreneurial Mindsets: Innovation and Entrepreneurship in Leadership Development Design Thinking and View Details
Keywords: Sean Silverthorne
- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
2017 Boston: Harvard Business Review Press Entering StartUpLand: An Essential Guide to Finding the Right Job By: Bussgang, Jeffrey J. Abstract—Many professionals aspire to work for startups. Executives from large companies view them as models to help them adapt to... View Details
Keywords: Sean Silverthorne
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
no longer hurt American interests—its incidence would fall on Japanese, Korean, and Taiwanese manufacturers trying to sell into the highly competitive American market. Q: President Jimmy Carter ceded formal control. Why did our interest... View Details
- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
experience when faced with yet another new initiative, the goal of lean is to open up the work process and abolish the usual hierarchies. According to Staats, this seems to have happened at Wipro. "It was interesting to talk to some... View Details
- 22 Jul 2008
- First Look
First Look: July 22, 2008
Management faced several problems: criticism of multinational companies, anti-trust legislation, expropriations, and rising competition from international and local rivals. Focuses on developing a new global strategy for a company that... View Details
Keywords: Martha Lagace