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Show Results For
- All HBS Web
(2,659)
- People (3)
- News (593)
- Research (1,548)
- Events (20)
- Multimedia (5)
- Faculty Publications (595)
- 17 Jan 2012
- First Look
First Look: January 17
PublicationsUncommon Service: How to Win by Putting Customers at the Core of Your Business Authors:Frances Frei and Anne Morriss Publication:Harvard Business Review Press, forthcoming An abstract is not available at this time.... View Details
Keywords: Sean Silverthorne
- Web
Social Enterprise - Faculty & Research
created audiovisual and written content on gender, media, and development for non-profit and corporate clients. In 2021, the organization launched Chambal Academy, an online journalism course for rural women. Despite these various... View Details
- Web
Globalization - Faculty & Research
competition, and earnings management affect mean reversion in accounting return on assets. Using a sample of 48,465 unique firms from 49 countries, we find that accounting returns mean revert faster in countries where there is more View Details
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
Recruitment and selection are now more important for various reasons. Due to the data and analytical tasks facing many sales forces, productivity ramp-up times have increased. Each hire then represents a bigger sunk cost for a longer... View Details
Keywords: by Carmen Nobel
- 01 Sep 2021
- Op-Ed
How Women Can Learn from Even Biased Feedback
that may be unhelpful and detrimental to their careers. In the meantime, here are three ideas every woman can implement. Focus on learning In an interview, Bozoma Saint John, Netflix’s chief marketing officer, told me that she had never received a positive View Details
Keywords: by Francesca Gino
- 28 Sep 2011
- Research & Ideas
The Profit Power of Corporate Culture
much more likely to remain in an organization, leading directly to fewer hires from outside the organization," Heskett writes in the book. "This, in turn, results in lower wage costs for talent; lower recruiting, hiring, and training costs; and higher View Details
Keywords: by Sean Silverthorne
- 01 May 2020
- What Do You Think?
Does Remote Work Mix with Organizational Culture?
things’.” Those working remotely expressed their enthusiasm for it. To the extent it fosters loyalty, it may enhance a culture. Betsy Dickson commented on her move to a remote region this way: “ my employer allowed me to transition to work at home The freedom,... View Details
Keywords: by James Heskett
- Web
Philanthropy - Institute For Strategy And Competitiveness
strategically, and thus have unrealized potential. Nov-Dec 1999 Harvard Business Review Philanthropy’s New Agenda: Creating Value by Michael E. Porter & Mark Kramer During the past two decades, the number of charitable foundations in the... View Details
- 12 Oct 2022
- Research & Ideas
When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb
and 334,906 reviews in New York City, one of Airbnb’s major markets. Using reviews as a proxy for bookings, the researchers tracked reviews for the year before and the year... View Details
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
(the quintessential two-sided platform) must serve both men and women. Q: Please give some examples of these markets. A: Examples are pervasive in today's economy and range from dating clubs (men and women), financial exchanges, real estate listings, View Details
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
comments that reflected the views of others. She said, “ being in the office can be fun, but it is like taking a day off. You have to make up for the lost productivity later.” She described “all the people with earbuds to drown out the... View Details
Keywords: by James Heskett
- 09 Feb 2015
- Research & Ideas
Professional Networking Makes People Feel Dirty
to nurture a friendship via Facebook. Consequently, participants fell into one of four conditions: professional/low-power, professional/high-power, personal/low-power, or personal/high-power. After the online networking activity, everyone... View Details
Keywords: by Carmen Nobel
- 01 Dec 2023
- News
Rounding the Bend
Illustration by Fernando Cobelo To help people visualize what a circular economy could look like and bring the challenges down to a closet-sized scale, Emily Bolon (MBA/MPA 2007) recommends the following exercise. First, make a mental tally of the number of garments... View Details
- 23 Jun 2022
- Research & Ideas
All Those Zoom Meetings May Boost Connection and Curb Loneliness
of health problems, including depression and social anxiety, which can impact wellbeing and productivity at work. In fact, in a 2017 Harvard Business Review article, US Surgeon General Vivek Murthy declared... View Details
Keywords: by Michael Blanding
- 05 Dec 2006
- First Look
First Look: December 5, 2006
factors associated with successful CRM implementation and advance directions for future research. Old Hand or New Blood? Author:Frank V. Cespedes Periodical:Harvard Business Review 84, nos. 7/8 (July-August 2006): 28-40 Abstract Bill... View Details
Keywords: Sean Silverthorne
- 26 Oct 2022
- Research & Ideas
How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)
YouTube influencers amass followers by filming everything from popping pimples to reviewing lipstick, with businesses watching closely for marketing opportunities. But audience loyalty only goes so far. When YouTubers post too many paid... View Details
- 07 Sep 2011
- First Look
First Look: Sept. 7
Leonard, and Lynn S. Paine Publication:Harvard Business Review 89, no. 9 (September 2011) Abstract Market capitalism, a system that has proven to be a remarkable engine of wealth creation, is poised for a breakdown. That sounds dire, and... View Details
Keywords: Sean Silverthorne
- 21 Sep 2020
- Research & Ideas
Are You Sabotaging Your Own Company?
hamper productivity through “human obstruction” tactics, by purposely and surreptitiously making poor decisions and being uncooperative. “Making a faulty decision may be simply a matter of placing tools in one spot instead of another,”... View Details
Keywords: by Dina Gerdeman
- 16 Dec 2022
- Research & Ideas
Why Technology Alone Can't Solve AI's Bias Problem
groups, including women. For instance, research shows that women receive fewer employment reviews on the popular online freelancing site TaskRabbit compared to men with the same experience—and this lack of... View Details
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
modern-day sales management. The conversation has been edited for length and clarity: Kristen Senz: What shifts in sales should managers and executives be aware of right now? Frank Cespedes: Prospects are now online and offline throughout... View Details
Keywords: by Kristen Senz