New CEO - Publications - Faculty & Research

02 Feb 2004
Research & Ideas

Mapping Your Corporate Strategy

performance against the strategy. Some organizations call this person the "Chief of Staff." In large organizations, the process is run by a new organization called the Office of Strategy Management—which reports directly to the View Details

Keywords: by Martha Lagace

02 Jun 2022
Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

and that’s what happened—catalytically—in the science of happiness. Morrell: You’ve been deep in this topic for almost two decades. How have you seen the field evolve and change? Brooks: It’s become a lot more cognitive and brain-scientific. Neuroscience is a... View Details

Keywords: by Dan Morrell

27 May 2020
Research & Ideas

What South Korea Teaches the World About Fighting COVID

the largest number of confirmed cases of COVID-19 outside of China, but new cases have decreased sharply since then. As of May 25, only 16 new daily cases were reported, bringing the cumulative total number... View Details

Keywords: by Doug J. Chung; Health

June 2021
Case

HelloSelf: Launch

By: John R. Wells and Benjamin Weinstock

In April 2021, Charles Wells, founder and CEO of HelloSelf was reflecting on the company’s progress since it launched two years earlier. HelloSelf’s goal was to help the mentally ill recover and those who were mentally fit to stay well and feel even better. To do this,... View Details

Keywords: Mental Health; Health Care and Treatment; Internet and the Web; Growth and Development Strategy; Great Britain

Citation

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08 Aug 2022
HBS Case

Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

2021, when BTS appeared on a South Korean TV show, the ARMY purchased all the advertising so there would be no interruptions. One ARMY member was driven to stream as much of a new song as possible to propel the band to the top of the... View Details

Keywords: by Shalene Gupta; Media & Broadcasting; Music

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

[Editor’s note: This is the third installment of a continuing series on issues that 600 CEOs told us keeps them awake at night. Today's topic: The challenges of making organizational decisions in this uncertain environment.] While we may... View Details

Keywords: by Boris Groysberg and Sarah Abbott

06 Sep 2016
First Look

September 6, 2016

Final-Offer Arbitration Challenge Gives Negotiators a Valuable New Tool By: Bazerman, Max H., and Daniel Kahneman Abstract—In legal disputes, contested insurance claims, and similarly adversarial negotiations, one party is likely to open... View Details

Keywords: Carmen Nobel

28 Sep 2010
First Look

First Look: September 28, 2010

Octone Records to Universal Music Group and relaunching the label as A&M/Octone Records, president and CEO James Diener is facing a new challenge. Diener and his executive team have trouble convincing a... View Details

Keywords: Sean Silverthorne

30 Sep 2019
Book

Book Excerpt: Why a Volume on Race, Work, and Leadership

social stratification—the explicit discussion of race and organizational leadership is still considered taboo or irrelevant in many business circles. Recent research has indicated that CEOs (and lower-level managers) who champion... View Details

January 2024
Case

Sprouts Farmers Market

By: Rajiv Lal, Forest L. Reinhardt and Natalie Kindred

Sprouts Farmers Markets (Sprouts) is a Phoenix, Arizona-based chain of 400-plus natural foods stores in 23 U.S. states and $6.4 billion in sales as of 2022. In its product assortment, brand image, and store environment, Sprouts emphasizes freshness, health, innovation,... View Details

Keywords: Business Model; Growth and Development Strategy; Brands and Branding; Strategic Planning; Sales; Business Strategy; Expansion; Product Positioning; Marketing Strategy; Competition; Retail Industry; United States; Arizona

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12 Feb 2014
Research & Ideas

Private Sector, Public Good

properly? Possibly," she said. "Could they potentially put social pressure on CEOs who are acting badly?" Global Threatens Local Harvard Business School's Jan W. Rivkin, the Bruce V. Rauner Professor of Business... View Details

Keywords: by Dina Gerdeman

18 Nov 2021
Op-Ed

5 Principles for Scaling Change from IBM’s High School Innovation

Chicago, I told him: “We're going to need other companies involved, and you're going to have to reach out to them. They have to hear it from you.” He agreed to aggressively pursue new corporate partners. When he called the View Details

Keywords: by Kristen Senz

04 Feb 2002
Research & Ideas

How a Juicy Brand Came Back to Life

and corporate temperament.— John Deighton In November 2000, shortly after Triarc sold Snapple to Cadbury Schweppes, I posed those questions to Triarc's top executives: chairman and majority owner Nelson Peltz, CEO Mike Weinstein, and... View Details

Keywords: by John Deighton; Food & Beverage

18 Jul 2023
Interview

Jeffrey Rayport on Product Market Fit, Profit Market Fit and Whiplash, and More

By: Jeffrey F. Rayport and Doug Levin

This episode of "Lessons from Startup Life" podcast features Jeffrey Rayport, Senior Lecturer of Business Administration at the Harvard Business School. Jeffrey specializes in teaching and researching growth-stage technology ventures and their scalability. Prior to... View Details

Keywords: Scaling And Growth; Start-up; Diversity; Equity; Inclusion; Technology; Business Startups; Product Marketing; Business Growth and Maturation

Citation

09 Nov 2009
Research & Ideas

Come Fly with Me: A History of Airline Leadership

companies defined a new business model of success. Q: Explain the relationship between the leadership styles of airline CEOs and the industry's "contextual landscape"? A: Our study of the airline... View Details

Keywords: by Sarah Jane Gilbert; Air Transportation

06 Dec 2016
First Look

December 6, 2016

2016 Philadelphia: University of Pennsylvania Press Slavery's Capitalism: A New History of American Economic Development By: Beckert, Sven, and Seth Rockman, eds. Abstract—During the nineteenth century, the United States entered the ranks... View Details

Keywords: Sean Silverthorne

01 Nov 2020
Research & Ideas

Good Leadership Is an Act of Kindness

people's anxiety, confusion, and despair are topics of near-daily reports in the news and on social media. Even if gestures of kindness and compassion were not woven into business as usual before the pandemic, they are essential now and... View Details

Keywords: by Boris Groysberg and Susan Seligson

15 May 2013
Research & Ideas

From McRibs to Maseratis: The Power of Scarcity Marketing

the chain's best-selling new item in Canada ever. When the sandwich made its Canadian debut in the fall of 2010, KFC sold a million Double Downs in less than a month, enough "to stretch across 2,083 hockey rinks," according to... View Details

Keywords: Re: Michael I. Norton

29 Sep 2014
Research & Ideas

Why Do Outlet Stores Exist?

shopped at retail stores and outlets were virtually identical in terms of demographics, including income and zip codes. They differed, however, on two important variables: their willingness to travel, and the degree to which they cared about "quality," which... View Details

Keywords: by Michael Blanding; Apparel & Accessories; Fashion; Retail

February 2024
Case

More than Optics: Olympus's Vision to Become a Leading Global MedTech Company

By: David J. Collis and Haisley Wert

In August 2022, CEO Yasuo Takeuchi reflected on Olympus Corporation’s recent transformation from being known as a Japanese consumer camera company to becoming a leading global medical technology (MedTech) company. Over the past dozen years, Takeuchi and prior... View Details