Leadership Succession - Publications - Faculty & Research

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Summer Associates | Social Enterprise | Harvard Business School

How to Post Your Commitment Why Hire a Summer Associate? HBS students offer exceptional talent, a record of accomplishment, demonstrated leadership potential, cooperative spirit, and a commitment to making a difference. As part of their... View Details

20 Aug 2008
Op-Ed

The Time is Right for Creative Capitalism

demand novel commitments from business are creating new standards of conduct for even those actors least willing to change. Finally, though less obviously, there is a palpable thirst among people around the world for leadership that is... View Details

Keywords: by Nancy Koehn

04 Feb 2014
What Do You Think?

Has Listening Become a Lost Art?

leadership strategy at Harvard Business School is based on this assumption: It is that a discussion leader should avoid calling on students whose hands have been in the air for several minutes. The assumption, which is nearly always borne... View Details

Keywords: by James Heskett

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Fundraising - Alumni

to join you in supporting your class's reunion campaign? Volunteers can choose to focus their efforts on broad-based gift participation, leadership gift commitments, or planned giving—and they can do this within their section or across... View Details

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Augustine Heard & Co.: Building a Family Business - A Chronicle of the China Trade

Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business... View Details

November 2015 (Revised February 2016)
Supplement

Allianz Turkey: Focus on the Customer (B)

By: W. Earl Sasser and Gamze Yucaoglu

At the age of 39, Solmaz Altın took over the helm at Allianz Turkey. Solmaz quickly realized that, although the insurance market was thinly penetrated in Turkey, the company was operating in a very competitive environment with pressure on prices and, hence, cost... View Details

Keywords: Service Excellence; Customer Experience; Customer Service; Emerging Market; Customer Focus; Net Promoter Score; Customer Relationship Management; Competition; Leading Change; Service Operations; Emerging Markets; Customer Satisfaction; Insurance Industry; Turkey

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25 Aug 2022
News

Up on the Corner

also theirs. To Rawi Abdelal, an HBS professor of international management who serves as faculty co-chair of the Bloomberg Harvard City Leadership Initiative, Dlodlo’s community-focused approach to redevelopment represents a necessary... View Details

Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate

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Research & Development, Project Code SX-70 - Edwin H. Land & Polaroid | Harvard Business School

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership... View Details

01 Aug 1998
News

High Honors

insurance conglomerate. He left a legacy of openness to new technologies, a commitment to employee training, and a collaborative style of leadership that had transformed the company. His success at USAA... View Details

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Case Protagonists at HBS - MBA

Business & Environment Career Change Career and Professional Development Case Method Clubs Curriculum Digital Entrepreneurship FIELD Financial Aid Health Care Instagram Takeover JD/MBA Leadership Letters to Classmates MBA/MPP & MBA/MPA-ID... View Details

27 May 2014
First Look

First Look: May 27

of the most successful Navies at the time. The case's extraordinary outcome illustrates the randomness of innovation and the importance of strong executive leadership in leading change associated with... View Details

Keywords: Sean Silverthorne

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ARD - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership... View Details

01 Mar 2023
News

Toward a Life Well Lived

Illustration by Valerie Chiang Illustration by Valerie Chiang In many states, you’re required by law to get your car inspected annually, and if there’s something wrong, you get the car serviced, says Professor Leslie Perlow. But how many of us bring that level of... View Details

Keywords: Jennifer Gillespie; Educational Support Services; Educational Services

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HBS - The year in Review

Christine Exley Negotiation, Organizations & Markets Emil Siriwardane Finance Staff Shine Through The faculty and leadership have noted over the years that the staff members are the fuel that propels the School. Never was this more... View Details

03 Jan 2011
Research & Ideas

Most Popular Articles of 2010

dispersed around the globe. But the one theme that has attracted the most HBS Working Knowledge readers over our 11-year history is how to improve personal leadership skills. A third of the articles on this page relate to improving work... View Details

Keywords: by Staff

13 Apr 2009
Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

spark and sustain innovation for competitive advantage—can learn a lot of new notes from Davis's example. "The album Kind of Blue was also a commercial success—the most commercially successful jazz album ever, in fact, which makes it... View Details

Keywords: by Martha Lagace; Music

13 Oct 2010
First Look

First Look: October 13, 2010

Successful Professionals: One Process—Multiple Goals Heidi K. GardnerHarvard Business School Note 411-028 The best hiring practices help professional firms attract successful employees, equip newcomers with... View Details

Keywords: Sean Silverthorne

06 Jun 2008
What Do You Think?

Why Don’t Managers Think Deeply?

possibility that " managers are not trained for it." Dianne Jacobs cited the possibility that persisting assumptions borne out of success serve as "roadblocks to act on needed change" (proposed by those who engage in... View Details

Keywords: by Jim Heskett

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Attract additional Black talent to all parts of the HBS community. - Advancing Racial Equity

mentoring young scholars, hiring and promoting junior faculty, influencing HBS’s academic and strategic choices, and shaping and fostering our culture. To diversify our tenured ranks, we commit to investing deeply in the success of our... View Details

24 May 2017
News

Ilene H. Lang, MBA 1973

Picture 1982 Joins Symbolics 1993 Joins Lotus Development Corp. 1995 Joins Digital Equipment Corp. 1996 Named President and CEO, AltaVista 2003 Joins Catalyst as President 2008 Named CEO, Catalyst 2015 Retires from Catalyst Retired President and CEO, Catalyst Clues to... View Details

Keywords: Susan Young

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