Knowledge Management - Publications - Faculty & Research

February 2021
Background Note

Jobs to Be Done: A Toolbox

By: Derek C. M. van Bever, Bob Moesta, Iuliana Mogosanu, Shaye Roseman and Katie Zandbergen

The Jobs to Be Done methodology is both a theory and a practical approach for understanding customer behavior and why people make the choices they make. Many practitioners, whether they work for startups or incumbent businesses, find Jobs to Be Done useful because it... View Details

Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Knowledge Acquisition; Attitudes; Perception; Theory; Behavior; Customer Relationship Management

Citation

Educators

Purchase

Web

Invention of the Polarizer - Edwin H. Land & Polaroid | Harvard Business School

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA Summer Venture in View Details

Web

Online Learning Model | HBS Online

yourself in a dynamic, interactive learning experience. You’ll engage in a new activity every three to five minutes and apply your knowledge through polls, quizzes, and problem-solving exercises designed to accelerate and reinforce your... View Details

31 Jan 2023
Research & Ideas

It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’

play in inequality as well.” You Might Also Like: The Unlikely Upside of Mergers: More Diverse Management Teams Businesses Need a 'Catalyst' to Make CSR Practices Stick What If Closing the Wage Gap Means Everyone Earns Less? Feedback or... View Details

Keywords: by Rachel Layne

22 Mar 2016
First Look

March 22, 2016

little attention, and most articles change only mildly from their initial slant. Our study provides the first empirical evidence on the limit of Linus' Law. While many organizations believe that they could improve their knowledge... View Details

Keywords: Sean Silverthorne

Web

A Chronicle of the China Trade. The Papers of Augustine Heard & Co., 1840-1877

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Give News New Construction Academic Programs Doctoral Programs Executive Education MBA Summer Venture in View Details

03 May 2022
Research & Ideas

Desperate for Talent? Consider Advancing Your Own Employees First

Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details

Keywords: by Rachel Layne

Web

For Recruiters - Health Care

strong desire to work in health care, are knowledgeable about the industry, and bring best practices from other industries. Students are recruited by a wide variety of health care organizations, including health care startups, venture... View Details

01 Dec 2019
News

Remix

running throughout—you have to page back to an earlier chapter of Dixon’s life, in 2017. That’s when the bottom dropped out. That fall, she was raising money for a tech/beauty startup called EverythingDid, designed to help women and girls of color View Details

Keywords: Jen McFarland Flint; photographed by Chris Sorensen; #MeToo; DefJam; Arts, Entertainment

13 Dec 2016
First Look

December 13, 2016

forthcoming Journal of Investment Consulting Cloaked Trading By: Cohen, Lauren, Dong Lou, and Christopher J. Malloy Abstract—Using a novel, proprietary database of micro-level trading activities by asset managers, we show strong evidence of asset View Details

Keywords: Carmen Nobel

Web

In the News - Creating Emerging Markets

part of every manager’s toolkit. Working Knowledge Thriving in the Turbulence of Emerging Markets Entrepreneurs in developing market economies face special management challenges. Company leaders in India,... View Details

07 Nov 2012
HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

is a British soccer club manager who turns out to be as incredible a performer as any of the lot. For 26 years, Sir Alex Ferguson has kept his Manchester United soccer club either at or near the top of competition, both in England and... View Details

Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation

Profile

Meagan Hill

an unparalleled management experience very early in my career," Meagan says. "I love working with small teams and feeling connected to every employee." Through HSA, Meagan connected with HSA alums who had also graduated... View Details

Keywords: Financial Services

13 Aug 2021
Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

Bojinov says. “That’s not something managers had to think about [before the pandemic]. Now, they do.” About the Author Lane Lambert is a writer based in the Boston area. [Image: iStockphoto/SDI Productions] Related reading from the... View Details

Keywords: by Lane Lambert

28 Feb 2019
News

New Program Will Develop Leaders of Innovative Ventures

increasingly crucial to business and society. “By exposing undergraduates to management principles, we hope to change the leadership trajectory of even more individuals of tremendous promise earlier in their lives and careers,” he... View Details

01 Mar 2024
News

Alumni and Faculty Books and Podcasts

continues to be a startling lack of opportunity to learn about our own history in this country. Over 70 percent of Americans have little knowledge about AANHPI history, or confuse it with Asian history. Fighting to Belong: History of... View Details

Keywords: Publishing Industries (except Internet); Information

02 Oct 2007
First Look

First Look: October 2, 2007

practice. They draw upon their experience and work to offer a comprehensive view of the challenges in managing the development of new products. Existing knowledge in the different topics is examined and the... View Details

Keywords: Martha Lagace

01 Sep 2006
News

Marketing Giant Ted Levitt Remembered

was 81 years old. Levitt taught thousands of HBS students during his tenure at the School from 1959 to 1990. A scholar of international renown, he changed the way marketing was studied and practiced in business. In the 1960 Harvard Business Review article “Marketing... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

23 Jun 2022
Research & Ideas

All Those Zoom Meetings May Boost Connection and Curb Loneliness

on screen. Harvard Business School’s Amit Goldenberg worked with seven other researchers, including Airbnb executives, to evaluate online strategies for mitigating loneliness. Goldenberg’s findings offer insights for managers and... View Details

Keywords: by Michael Blanding

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

involuntary loss of knowledge in an organization. The type of organizational forgetting occurring now is creating more problems. Instead of relying on the lessons learned from two years of COVID-19 crisis management, organizations are... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

Publications