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  • All HBS Web  (3,245)
    • People  (19)
    • News  (661)
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    • Events  (27)
    • Multimedia  (31)
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  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

Strategic Interactions in Two-Sided Market Oligopolies (revised) Authors:Emmanuel Farhi and Andrei Hagiu Abstract Strategic interactions between two-sided platforms depend not only on whether their decision... View Details
Keywords: Martha Lagace
  • 09 May 2017
  • First Look

New Research and Ideas, May 9

strategies embrace and enable interactions with external entities. Firms pursuing these approaches conduct business and interact with environments differently than those pursuing traditional closed... View Details
Keywords: Sean Silverthorne
  • 27 Jan 2015
  • First Look

First Look: January 27

agent expertise are important competitive dimensions in this setting. Pricing transparency, on the other hand, has a main effect on demand but has no significant interaction with competitive intensity. This paper furthers our... View Details
Keywords: Sean Silverthorne
  • 11 Sep 2007
  • First Look

First Look: September 11, 2007

  Working PapersStrategic Interactions in Two-Sided Market Oligopolies Authors:Emmanuel Farhi and Andrei Hagiu Abstract Strategic interactions between two-sided platforms depend not only on whether their... View Details
Keywords: Martha Lagace
  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

higher overall ratings than the "branch-wed" non-ATM customers did. However, the reverse was true when videoconferencing was added. It appeared that heavy ATM users actually disliked interacting with humans! Lesson 5: Build... View Details
Keywords: by Raymond Burke; Retail
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

reframing issues or setting up confidence-building mechanisms. The ability to foster productive working relationships is another key to managing conflict. Such relationships act as a kind of psychological buffer during difficult times. As one negotiator put it: You... View Details
Keywords: by Michael Watkins
  • 02 Apr 2012
  • Research & Ideas

Do Online Dating Platforms Help Those Who Need Them Most?

help—those who face most problems interacting in the offline world, or those who generally have little trouble meeting people? Does the Web serve to equalize access to potential relationships, or does it make the playing field even... View Details
Keywords: by Carmen Nobel; Technology
  • 16 Nov 1999
  • Lessons from the Classroom

Leading Change and Organizational Renewal

participants' respective organizational situations. We also organize attendees into work groups for both case analyses and the evening integration sessions. This offers a different opportunity for interactive learning. O'Reilly: The... View Details
Keywords: by Staff
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

tighter coupling is more likely in suppliers with certain types of managerial structures (certified management system and unions). We also find important interactions between these organizational structures: managerial structures offset... View Details
Keywords: Dina Gerdeman
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

Through Social Media: Passable Trust and the Paradox of Non-work Interactions By: Neeley, Tsedal, and Paul Leonardi Abstract—Despite the recognition that knowledge sharing among employees is necessary to enact knowledge strategy, little... View Details
Keywords: Sean Silverthorne
  • 20 Oct 2015
  • First Look

October 20, 2015

average demand increases with both pricing transparency and agent expertise, and that agent expertise interacts positively with competitive intensity. We also find that competition is associated with higher inventory holdings of both cash... View Details
Keywords: Sean Silverthorne
  • 22 Feb 2010
  • Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

Tucker says. It's helpful for managers to be reminded that their symbolic physical presence on the frontlines does not necessarily have a positive impact. "Yes, it's important to interact with employees, but understand that the most... View Details
Keywords: by Julia Hanna; Health
  • 16 Aug 2011
  • First Look

First Look: August 16

Publication:American Economic Journal: Microeconomics (forthcoming) Abstract We investigate how the convexity of a firm's incentives interacts with worker overconfidence to affect sorting decisions and performance. We demonstrate... View Details
Keywords: Sean Silverthorne
  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

Ruhr [The Future of the Past: German Capitalism from the Viewpoint of the Rhine and Ruhr] Author:Jeffrey Fear Publication:In Uberschreitungen. Das Wechselspiel von Wirtschaft und Kunst im 19. Jahrhundert [Crossings: The Interaction... View Details
Keywords: Sean Silverthorne
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

archetypal American town increased trust in government and support for government services. In Study 2, Boston residents who interacted with a website that visualized both service requests (e.g., potholes) and efforts by the city... View Details
Keywords: Sean Silverthorne
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

Abstract Stigmatized minorities may have an advantage in persuading majority group members during some face-to-face interactions due to the greater self-presentational demands such interactions elicit. In... View Details
Keywords: Martha Lagace
  • 22 Jul 2015
  • Research & Ideas

Name Your Price. Really.

think about the transaction influences their behavior. "Exchange norms" are defined by reciprocity—I get this, you get that. It's the kind of interaction we have with business associates or when we are buying a house or a car.... View Details
Keywords: by Michael Blanding; Consumer Products
  • 01 Mar 2022
  • What Do You Think?

Is It Time for More Reverse Mentoring?

important when it comes time for promotions and pay raises, but it doesn’t solve what brings us to work each and every day, the people we interact with Relationships are built on trust, and trust is often founded on vulnerability.... View Details
Keywords: by James Heskett
  • 02 Jun 2014
  • Research & Ideas

Secrets to a Successful Social Media Strategy

some social media platforms soar while others fizzle, and how business can use them to generate profit. "I have always been fascinated that humans interact online when we can interact offline as we have for... View Details
Keywords: by Carmen Nobel
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

methods (decision trees, random forests, K-nearest neighbors, and neural networks) to reveal patterns in data that could be used for theory building. We also illustrate how ML methods can illuminate interactions and non-linear effects... View Details
Keywords: Dina Gerdeman
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