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  • 15 Oct 2001
  • Research & Ideas

Four Questions for David Garvin and Michael Roberto

Harvard Business School professors David A. Garvin and Michael A. Roberto fielded questions about their article in an email interview with HBS Working Knowledge senior editor Martha Lagace. Garvin and Roberto discuss the "inquiry" View Details
Keywords: by Martha Lagace
  • 17 Nov 2011
  • Sharpening Your Skills

Sharpening Your Skills: Organizational Design

Questions To Be Answered: What are the best techniques for fostering innovation in multicultural teams? I want my functional experts to influence high-level strategy. How can managers get the best thinking out of support staff? What role does View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
  • 10 Jan 2005
  • Research & Ideas

The Knowledge Coach

breaks down or needs expediting. And how about her uncanny ability to decode behavioral cues—subtle signs of disagreement or even hostility among subordinates in meetings? How does she do that? That storehouse of unwritten process... View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 25 Jul 2006
  • First Look

First Look: July 25, 2006

plans, we find collaborative engagement of the functions to be a consistent process feature and operational norm encouraged and maintained by integrators. In particular, the information View Details
Keywords: Sean Silverthorne
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

Lending Outcomes By: Campbell, Dennis, Maria Loumioti, and Regina Wittenberg Moerman Abstract—We explore how cognitive constraints can impede the effective processing and interpretation of less salient, non-quantitative (soft) View Details
Keywords: Dina Gerdeman
  • 30 Apr 2001
  • Research & Ideas

Why Evolutionary Software Development Works

newer models. The most widely quoted references report lessons from only a few successful projects. Now a two-year empirical study, which the author and colleagues Marco Iansiti and Roberto Verganti completed last year, reveals thought-provoking View Details
Keywords: by Alan MacCormack; Technology
  • 20 Mar 2005
  • Research & Ideas

Lessons of Successful Entrepreneurs

industries that are going through a sea change. He recalled how a two-dollar ATM fee he once paid at an airport spurred him to start his own ATM network featuring out-of-town banks. Other ventures he helped create were a credit card View Details
Keywords: by Sean Silverthorne
  • 07 Dec 2015
  • Research & Ideas

The Rise of Personalized Entrepreneurial Finance and Other VC Trends

Over the last ten years, technology has reduced entire catalogues of consumer goods to devices that fit in the palms of our hands. Phones are smarter, networks are faster, and more people have access to more information than ever before.... View Details
Keywords: Re: Josh Lerner; Financial Services; Banking
  • 11 Nov 2014
  • First Look

First Look: November 11

transformation and connection are spreading across even the most traditional industrial segments and creating a staggering array of business opportunities and threats. The digitization of tasks and processes has become essential to... View Details
Keywords: Sean Silverthorne
  • October 1999 (Revised March 2000)
  • Case

HP Consumer Products Business Organization: Distributing Printers via the Internet

By: Rajiv Lal, Kirthi Kalyanam, Shelby Mc Intyre and Edie Prescott
In spring 1998, Pradeep Jotwani, vice president and general manager of the Consumer Products Business Organization of the Hewlett-Packard Co. (HP), was contemplating the increasing success of e-commerce and its implications for his division. The consumer products group... View Details
Keywords: Decision Choices and Conditions; Marketing Channels; Business Processes; Problems and Challenges; Partners and Partnerships; Sales; Business Strategy; Information Technology; Consumer Products Industry
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Lal, Rajiv, Kirthi Kalyanam, Shelby Mc Intyre, and Edie Prescott. "HP Consumer Products Business Organization: Distributing Printers via the Internet." Harvard Business School Case 500-021, October 1999. (Revised March 2000.)
  • 04 Oct 2004
  • Research & Ideas

Start to Measure Your E-commerce Success

the e-commerce program? Who are the parties involved in implementing the e-commerce project, and who will be affected by the results? What critical processes are associated with the successful execution of the e-commerce project? To... View Details
Keywords: by Marc J. Epstein
  • 06 May 2002
  • Research & Ideas

A Toolkit for Customer Innovation

"solution" information (how to satisfy those needs) lies with the manufacturer. Traditionally, the onus has been on manufacturers to collect the need information through various means, including... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

(shortest expected processing time). Moreover, they exercise more discretion as they accumulate experience. Exploiting random assignment of tasks to doctors’ queues, instrumental variable models reveal that these deviations erode... View Details
Keywords: Sean Silverthorne
  • 03 Sep 2020
  • Op-Ed

Why American Health Care Needs Its Own SEC

Employers, insurers, taxpayers, and individual consumers pay widely varying prices for treatments, medical technology, and for digital information of fluctuating quality. One patient may receive a small charge for a treatment, while... View Details
Keywords: by Regina E. Herzlinger; Health
  • June 2005
  • Case

Furqan Nazeeri and the IMTrader Spin-Out

By: Lynda M. Applegate and Brian DeLacey
Furqan Nazeeri is looking to spin out a promising set of products and technologies from an established financial services firm. Designed as an exercise in negotiation. Includes material from the original business plan, and it is possible to simulate a negotiation... View Details
Keywords: Business Startups; Business or Company Management; Negotiation Process; Product Development; Technology Adoption
Citation
Educators
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Applegate, Lynda M., and Brian DeLacey. "Furqan Nazeeri and the IMTrader Spin-Out." Harvard Business School Case 805-147, June 2005.
  • 01 Nov 1999
  • Research & Ideas

Companies, Cultures and the Transformation to the Transnational

in the United States in the 1920s required still greater delegation of responsibility to managers of diverse businesses. Such delegation could succeed only if top management retained access to information as a means of control. Thus... View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 02 Aug 2010
  • Research & Ideas

Modern Indian Art: The Birth of a Market

categories assigned value? One of the first studies of value construction as a detailed process in new market categories has been written by Mukti Khaire, an assistant professor at Harvard Business School, and R. Daniel Wadhwani, an... View Details
Keywords: by Sean Silverthorne
  • 28 Sep 2009
  • Research & Ideas

Improving Accountability at the World Bank

information disclosure proposed by the Global Transparency Initiative (2009). 4. Expand and protect political space for democratic and participatory decision-making in national political processes. The potential for democratic,... View Details
Keywords: by Alnoor Ebrahim
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

forthcoming Annual Review of Economics History, Micro Data and Endogenous Growth By: Akcigit, Ufuk, and Tom Nicholas Abstract—Economic growth is concerned with long-run changes, and as a result historical data should be especially influential in View Details
Keywords: Dina Gerdeman
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

Harvard Business School, where he teaches courses in supply chain management, service operations, and the investor's perspective on operations to MBA students and executive education participants. Fisher, the UPS Professor of Operations and View Details
Keywords: by Martha Lagace; Retail; Auto
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