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  • 18 Feb 2015
  • First Look

First Look: February 18

power. Publisher's link: http://www.hachettebookgroup.com/titles/amy-cuddy/presence/9780316256575/ February 2015 Prentice Hall Managerial Accounting: Making Decisions and Evaluating Performance By: Datar, Srikant M., and Madhav V. Rajan... View Details
Keywords: Sean Silverthorne
  • 16 May 2000
  • Research & Ideas

Getting the Message: How the Internet is Changing Advertising

according to Forrester Research, a consulting firm specializing in e-commerce. Industry observers are shy to predict just what the future of advertising will look like, but they agree that the pace and enormity of changes that have come... View Details
Keywords: by Susan Young
  • 05 Jan 2010
  • First Look

First Look: January 5

  Working PapersThe Global Networks of Multinational Firms Authors:Laura Alfaro and Maggie Chen Abstract In this paper we characterize the topology of global multinational networks and examine the macro and micro patterns of multinational... View Details
Keywords: Martha Lagace
  • 01 Mar 2004
  • News

Derek Ferguson

Advertising (a firm that helps clients reach the $890 billion youth and hip-hop markets); Bad Boy Films; and Daddy’s House Social Programs, which provides tutoring for more than five hundred students in New York and New Jersey. (P.... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
  • 10 Jul 2007
  • What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

theater and control is required to make people feel comfortable when fundamental operating systems change ." Narendar Singh Raj Purohit adds that " when things are getting out of control someone has to take initiative to give a positive pep-talk and in many... View Details
Keywords: by Jim Heskett
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

depth of the field are likely to clarify matters. There are many areas, like how firm performance connects to entrepreneurial personality, that are woefully understudied and ripe for major advances if the... View Details
Keywords: Sean Silverthorne
  • 01 Apr 2014
  • First Look

First Look: April 1

benefiting their performance irrespective of whether these decisions negatively affect other profit centers. However, the firm implemented a third system that would potentially lead managers to benefit other... View Details
Keywords: Sean Silverthorne
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

dimension with particular relevance in outsourcing-is the end customer for whom it is produced. The performance benefits of such customer experience remain largely unexamined. We explore this dimension of volume-based learning in a... View Details
Keywords: Sean Silverthorne
  • 07 Jun 2016
  • First Look

June 7, 2016

May 2016 American Economic Review: Papers and Proceedings International Data on Measuring Management Practices By: Bloom, Nicholas, Renata Lemos, Raffaella Sadun, Daniela Scur, and John Van Reenen Abstract—We examine methods used to survey View Details
Keywords: Sean Silverthorne
  • November 2009
  • Supplement

Managing a Global Team: Greg James at Sun Microsystems, Inc. (B)

By: Tsedal Neeley
This case updates students on the steps Greg James took to solve the problems that instigated the crisis documented in “Managing a Global Team: Greg James at Sun Microsystems, Inc. (A).” We find out how James solves the process problems involved in his team's breakdown... View Details
Keywords: Customer Satisfaction; Globalized Firms and Management; Crisis Management; Service Delivery; Business Processes; Performance Productivity; Groups and Teams; Technology Industry
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  • 13 Aug 2021
  • Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

significantly improve the performance and satisfaction of workers and boost the chances of hiring them permanently, according to the results of the study by Harvard Business School professors Iavor I. Bojinov and Prithwiraj Choudhury and... View Details
Keywords: by Lane Lambert
  • 17 May 2011
  • First Look

First Look: May 17

valuations in first financing rounds. Further econometric tests suggest that, as predicted by the theory, this effect is driven by unobservable heterogeneity, and it is more pronounced in teams that make quick decisions about founder share allocations. In addition we... View Details
Keywords: Sean Silverthorne
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

my experience as well. Price-testing via A/B tests, different online and offline proposals, and other means is more easily done, but many firms remain unnecessarily passive in this area. Senz: Why is sales hiring so difficult and... View Details
Keywords: by Kristen Senz
  • July–August 2018
  • Article

When Technology Gets Ahead of Society

By: Tarun Khanna
New technologies can be unsettling for industry incumbents, regulators, and consumers, because norms and institutions for dealing with them don’t yet exist. Interestingly, businesspeople in emerging economies face similar challenges: The rules are unclear and... View Details
Keywords: Technological Innovation; Society; Situation or Environment; Infrastructure; Entrepreneurship; Performance Effectiveness; Cooperation
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  • 27 Feb 2018
  • First Look

First Look at New Research and Ideas, February 27, 2018

Review Firm Turnover and the Return of Racial Establishment Segregation By: Ferguson, John-Paul, and Rembrand Koning Abstract—Racial segregation between American workplaces is greater today than it was a generation ago. This increase has... View Details
Keywords: Sean Silverthorne
  • 18 Oct 2011
  • First Look

First Look: October 18

  PublicationsOptimizing Organic Waste to Energy Operations Authors:Bariş Ata, Deishin Lee, and Mustafa H. Tongarlak Publication:Manufacturing and Service Operations Management (forthcoming) Abstract A waste-to-energy firm that recycles... View Details
Keywords: Sean Silverthorne
  • 12 Mar 2021
  • News

My Favorite Case

J&J company performing well, and I tried to implement the best of what J&J did while avoiding the pitfalls it fell into. —Steven Newman (MBA 1992) Back to top “Heublein, Inc.,” aka the Smirnoff Vodka Case Smirnoff has 23 percent of the... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 06 Apr 2010
  • First Look

First Look: April 6

Khaire Publication: Business History Review (forthcoming) Abstract Identity is an important resource for firms, since it is a critical precursor of an important strategic resource—legitimacy. However, identities of new firms in new... View Details
Keywords: Martha Lagace
  • Web

Finance Awards & Honors - Faculty & Research

Recipient of the Robert F. Greenhill Award for Outstanding Contributions to the HBS community in 2019 and 2021. Victoria Ivashina : Winner of the 2021 Journal of Financial Intermediation Best Paper Award for "Large Banks and Small Firm... View Details
  • 24 Jan 2017
  • First Look

First Look at New Research: January 24, 2017

earnings patterns. Firms with historically larger earnings in one quarter of the year (“positive seasonality quarters”) have higher returns when those earnings are usually announced. Analysts have more positive forecast errors in positive... View Details
Keywords: Sean Silverthorne