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  • All HBS Web  (1,909)
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    • Research  (1,206)
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  • All HBS Web  (1,909)
    • People  (11)
    • News  (396)
    • Research  (1,206)
    • Events  (3)
    • Multimedia  (6)
  • Faculty Publications  (802)
← Page 63 of 1,909 Results →
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

call centers, with their attendant voice response units (VRUs—also known as automated voice response systems), need not be so inefficient. When a company manages its call center well, effectively linking a triad of service, information... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 27 Mar 2014
  • News

From Marx to Marketing

steeped in decades of Marxism and anti-Western dogma. In 1990, the two men coauthored Behind the Factory Walls: Decision Making in Soviet and U.S. Enterprises, a book about US-USSR management systems that itself emerged from an... View Details
  • 01 Dec 2019
  • News

Shaping Leaders Who Understand Business and the Environment

mitigating risks, pursuing new opportunities, and participating in the policy arena,” says Michael Toffel, the Senator John Heinz Professor of Environmental Management and chair of the HBS Business and Environment Initiative. “You don’t... View Details
Keywords: April White
  • 01 Dec 2010
  • News

This Is What I Do

Hood. “Our staff features not only business-trained project managers but also an unusually young group of scientific Ph.D.s whom we value as a new kind of expert. They bring their own innovative ideas about what directions and projects... View Details
Keywords: Garry Emmons; time travel; Health, Social Assistance; Accommodation; Hospitality; News, Library, Internet, and Other Services; Information; Apparel Manufacturing; Manufacturing
  • 09 Apr 2024
  • Blog Post

IFC India: JSW Steel

energy intensity required to produce steel. In the case of steel, there is a transition challenge because it is such an established industry with known processes. However, it is also a massive area of opportunity, because the demand for... View Details
  • Web

Turning a Moment into a Movement: How the Anti-Racism Fund Co-Founders are Fighting Racism and Encouraging Other Companies to Do Their Part - Recruiting

organization that would capitalize on the current energy and passion around issues of racism in the US and make long-term change. The team transformed the Anti-Racism Fund GoFundMe project into a nonprofit organization, ARF, and then set... View Details
  • 01 Aug 2002
  • News

HBS Business Plan Contest Keeps Entrepreneurial Spirit Alive

Partners, the social enterprise track winner, plans to create a for-profit education management company operating charter and contract K–12 public schools. “Winning was very affirming and gave us a renewed View Details
  • 01 Jun 1996
  • News

Four Professors to Retire

Charles J. Christenson Chuck Christenson, the Royal Little Professor of Business Administration and a specialist in management control, has been a member of the HBS faculty for 39 years. Throughout his career, he has been an innovative... View Details
Keywords: Elaine Gottlieb and John Prestage
  • January 2025 (Revised April 2025)
  • Case

Blue Frontier: Disrupting Air Conditioning

By: Rosabeth Moss Kanter and Jacob A. Small
Serial entrepreneur Daniel Betts founded Blue Frontier in South Florida to offer a climate-friendly solution to increase air conditioning efficiency and dehumidify using new technology he developed. Backed by significant venture capital, Blue Frontier had to choose... View Details
Keywords: Entrepreneurship; Climate Change; Environmental Sustainability; Technological Innovation; Market Entry and Exit; Performance Efficiency; Business Strategy; Florida
Citation
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Kanter, Rosabeth Moss, and Jacob A. Small. "Blue Frontier: Disrupting Air Conditioning." Harvard Business School Case 325-088, January 2025. (Revised April 2025.)
  • Profile

Laura Arjona

impact of my contribution." Encouraged by friends working in the financial sector, Laura obtained a position at UBS Investment Banking after graduation, staying for two years in the energy group. "When I started, news was just... View Details
  • Profile

Brendan Mosher

Defense (DOD) fellowship to Stanford. There, he concentrated on engineering design and worked on energy reduction optimization for a Nissan factory in Tennessee, as well as an innovative consumer technology that helps improve automobile... View Details
  • 13 Jan 2021
  • Blog Post

Welcome to the BEI Blog!

which has quickly grown to be one of the largest business & environment clubs on campus. We work closely with the Sustainability Club, as well as the Energy & Environment Club and Food, Agriculture, and Water Club to develop... View Details
  • 01 Sep 2007
  • News

How to Take a Stand On UBS and Climate Change

HSBC. According to Oberholzer-Gee, about half the students voted for UBS to maintain emissions at 2005 levels; he says that these students tend to take the rational approach that it’s fine to spend $100 on insulating a building if that brings down the View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Finance
  • 04 Mar 2013
  • Lessons from the Classroom

Lessons from Running GM’s OnStar

Among the most popular elective courses at Harvard Business School is Building and Sustaining a Successful Enterprise (BSSE). Developed by Professor Clayton M. Christensen, the course teaches future leaders how to use well-researched academic theories to understand... View Details
Keywords: by Carmen Nobel; Auto
  • 01 Dec 2020
  • News

In Review

Bridges (a capstone at the end of the two years), and several entirely new Executive Education courses. In our doctoral programs, we launched PRIMO, a summer program that connects undergraduates with our faculty to learn about management... View Details
  • 06 Dec 2018
  • News

Source Code

brain-like?” And that, she says, is the key not only to better AI, but to a better understanding of what makes us human. When Dubinsky declares something to be the next big thing, it isn’t empty Valley bravado. She has worked at the forefront of personal computing at... View Details
Keywords: Dan Morrell; illustrations by Daniel Hertzberg
  • 01 Jun 2022
  • News

Making It Count

by 2025, which would amount to a third of all assets under management around the world. But sandwiched somewhere between the high hopes and higher stakes of sustainable investing looms the big question: Will it ever be enough to solve the... View Details
Keywords: Jen McFarland Flint
  • 20 Aug 2013
  • First Look

First Look: August 20

Buildings By: Herron, J., Amy C. Edmondson, and Robert G. Eccles, Jr. Abstract—Buildings are the nation's greatest energy consumers. Forty percent of all our energy is used for heating, cooling, lighting,... View Details
Keywords: Anna Secino
  • 02 Aug 2004
  • Research & Ideas

Health Care Research and Prospects

P. Pisano: It was clear there that there was a huge set of interesting and important management issues going on that were not being addressed elsewhere, and that we were in a good position to address. Public policy issues were being... View Details
Keywords: by Wendy Guild Swearingen; Health
  • 30 Apr 2025
  • News

A Social Enterprise Talk in DC; Canadian Alumni Talk Trade; Meet the Leader: HBS Club of Colorado

DC Panel Looks at Social Enterprise in a New Government Landscape The HBS Club of Washington, DC teamed up with the HBS Social Enterprise Initiative (SEI) on April 2, to present an alumni panel discussion on social impact titled “New Perspectives in Social Enterprise,”... View Details
Keywords: Margie Kelley
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