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Show Results For
- All HBS Web
(9,074)
- People (16)
- News (1,795)
- Research (5,208)
- Events (53)
- Multimedia (78)
- Faculty Publications (3,762)
- Web
Faculty & Researchers - Managing the Future of Work
Vittorio Bassi, and Anant Nyshadham. Absenteeism, Productivity, and Relational Contracts Inside the Firm , Article, Journal of the European Economic Association, August 2024. With Achyuta Adhvaryu, Jean-François Gauthier, and Anant... View Details
- Article
Birds of a Feather...Enforce Social Norms? Interactions Among Culture, Norms, and Strategy
By: Hongyi Li and Eric J. Van den Steen
Does culture eat strategy for breakfast? This paper investigates the interactions among corporate culture, norms, and strategy, in order to better understand this issue and related questions. It first shows, through microfoundations, how the forces that drive toward... View Details
Li, Hongyi, and Eric J. Van den Steen. "Birds of a Feather...Enforce Social Norms? Interactions Among Culture, Norms, and Strategy." Strategy Science 6, no. 2 (June 2021): 166–189.
- July 2024
- Article
Chatbots and Mental Health: Insights into the Safety of Generative AI
By: Julian De Freitas, Ahmet Kaan Uğuralp, Zeliha Uğuralp and Stefano Puntoni
Chatbots are now able to engage in sophisticated conversations with consumers. Due to the ‘black box’ nature of the algorithms, it is impossible to predict in advance how these conversations will unfold. Behavioral research provides little insight into potential safety... View Details
Keywords: Autonomy; Chatbots; New Technology; Brand Crises; Mental Health; Large Language Model; AI and Machine Learning; Behavior; Well-being; Technological Innovation; Ethics
De Freitas, Julian, Ahmet Kaan Uğuralp, Zeliha Uğuralp, and Stefano Puntoni. "Chatbots and Mental Health: Insights into the Safety of Generative AI." Journal of Consumer Psychology 34, no. 3 (July 2024): 481–491.
- Research Summary
The Role of the Internet in Enhancing Service and Reducing Cost
Is delivering service (both internal and external) facilitated by the Internet a zero sum game in which costs associated with delivering superior service must always be passed on to customers in the form of higher prices? Does the quantity and type of service... View Details
- 2015
- Working Paper
Build It, Buy It or Both? Rethinking the Sourcing of Advertising Services
By: Alvin J. Silk and Marta M. Stiglin
This paper provides an update on the current state of in-house agencies. Whereas traditional consideration of internalizing advertising services was framed as a binary choice of build or buy, today's advertisers frequently pursue hybrid policies of build and buy to... View Details
Silk, Alvin J., and Marta M. Stiglin. "Build It, Buy It or Both? Rethinking the Sourcing of Advertising Services." Harvard Business School Working Paper, No. 15-093, June 2015.
- 12 Apr 2007
- Working Paper Summaries
From Manufacturing to Design: An Essay on the Work of Kim B. Clark
- 16 Jun 2014
- Research & Ideas
The Unfulfilled Promise of Educational Technology
any way," says Kim. In part, he says, it may be because offerings have been little more than just lectures repackaged as videos. The next generation of MOOCs, he adds, needs to be truly interactive, citing HBS's own View Details
- August 2011
- Article
The Jekyll and Hyde of Emotional Intelligence: Emotion-Regulation Knowledge Facilitates Prosocial and Interpersonally Deviant Behavior
By: Stéphane Côté, K. A. DeCelles, Julie M. McCarthy, Gerben A. Van Kleef and Ivona Hideg
Does emotional intelligence promote behavior that strictly benefits the greater good, or can it also advance interpersonal deviance? In the investigation reported here, we tested the possibility that a core facet of emotional intelligence—emotion-regulation... View Details
Côté, Stéphane, K. A. DeCelles, Julie M. McCarthy, Gerben A. Van Kleef, and Ivona Hideg. "The Jekyll and Hyde of Emotional Intelligence: Emotion-Regulation Knowledge Facilitates Prosocial and Interpersonally Deviant Behavior." Psychological Science 22, no. 8 (August 2011): 1073–1080.
- Blog
The Chao Center: The Heart of HBS Executive Education
the classroom, organize small-group meetings, or simply take a break. By design, the building's architecture relates both to the traditional structures of the main HBS campus and also to the twenty-first century spirit View Details
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
At Dell Beijing, Andy Klump (HBS MBA '03) was excelling at his job—selling computer hardware and services solutions to multinationals—when the company's 360-degree performance-review process underwent a change. As part of the new... View Details
Keywords: by Garry Emmons
- Article
Technology, Identity, and Inertia: Through the Lens of 'The Digital Photography Company'
By: Mary Tripsas
Organizations often experience difficulty when pursuing new technology. Large bodies of research have examined the behavioral, social, and cognitive forces that underlie this phenomenon; however, the role of an organization's identity remains relatively unexplored.... View Details
Keywords: Change Management; Disruptive Innovation; Organizational Culture; Behavior; Cognition and Thinking; Identity; Perception; Technology Adoption
Tripsas, Mary. "Technology, Identity, and Inertia: Through the Lens of 'The Digital Photography Company'." Organization Science 20, no. 2 (March–April 2009): 441–460.
- 2010
- Working Paper
A 'Value-Free' Approach to Values (PDF File of PowerPoint Slides)
By: Michael C. Jensen and Werner Erhard
We argue here that the three factors we identify as constituting the foundation for being a leader and the effective exercise of leadership can also be seen as "A 'Value-Free' Approach to Values" that proves to be very effective in allowing students to acquire the... View Details
Jensen, Michael C., and Werner Erhard. "A 'Value-Free' Approach to Values (PDF File of PowerPoint Slides)." Harvard Business School Working Paper, No. 11-010, October 2010.
- 01 Jun 2006
- News
Profiles from the Class of 2006
Photos by Webb Chappell At first glance, the MBA Class of 2006 is an interesting collection of data points: 897 students from 67 countries, 34 percent women, 32 percent international, and 21 percent... View Details
- 01 Sep 2013
- News
The New Rules of E-Commerce
proving the freshness of his eggs. Empower partners over products. Rakuten allows its merchants great leeway in crafting their online portals. Site designs encourage customers to linger and explore rather... View Details
- Teaching Interest
Developing Yourself as a Leader
This course is an online leadership development program for the next generation of leaders (high-potential emerging leaders with rougly 7-15 years of work experience). Over 12 dynamic, high-impact weeks, a cohort of emerging leaders from around the globe engages... View Details
- 2013
- Teaching Note
Innovation and Development of China Machine Press in the New Century (TN)
By: F. Warren McFarlan, Ning Jia and Guo Jia
China Machine Press (CMP), founded in 1952, is a leading multi-field, multi-discipline and multimedia publishing group in China with large scale, comprehensive and specialized business that integrates paper media, audiovisual media and online media, and combines... View Details
McFarlan, F. Warren, Ning Jia, and Guo Jia. "Innovation and Development of China Machine Press in the New Century (TN)." Tsinghua University Teaching Note, 2013.
- 26 Oct 2017
- Research Event
In an Era of 'Fake News,' What is the Future of Advertising and Publishing?
are constructed. How is the notion of broadly guaranteed human rights impacted if we are increasingly divided into multiple publics? “Ads are not being sold. Audiences are being sold,” said panelist David Carroll, Director View Details
- 20 Dec 2019
- News
The 19 Musts of 2019
Americans.’” —Sheryl WuDunn (MBA 1986), coauthor (with Nicholas D. Kristof) of Tightrope: Americans Reaching for Hope, forthcoming in January MUST READ Start at the End: How to Build Products that Create Change by Matt Wallaert “I love... View Details
- 17 Feb 2022
- Book
When Employees Feel a Sense of Purpose, Companies Succeed
study of companies’ formal statements about their cultures reveals that most don’t proclaim concepts related to individuality as core values. Only 22 percent listed “diversity” as an official value, only 11... View Details
Keywords: by Ranjay Gulati
- 2012
- Chapter
Social Entrepreneurs, Socialization Processes, and Social Change: The Case of Sekem
By: Tomislav Rimac, Johanna Mair and Julie Battilana
How can application of a positive lens to understanding social change and organizations enrich and elaborate theory and practice? This is the core question that inspired this book. It is a question that brought together a diverse and talented group of researchers... View Details
Keywords: Social Entrepreneurship; Social Psychology; Social Issues; Organizations; Business and Community Relations
Rimac, Tomislav, Johanna Mair, and Julie Battilana. "Social Entrepreneurs, Socialization Processes, and Social Change: The Case of Sekem." In Using a Positive Lens to Explore Social Change and Organizations: Building a Theoretical and Research Foundation, edited by Karen Golden-Biddle and Jane E. Dutton. Organization and Management Series. New York: Routledge, 2012.