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  • 06 Nov 2012
  • First Look

First Look: November 6

five months-cut defects by half, reduced inventory by 20%, and raised output by 10%. A control group saw no such gains. The authors' global data set suggests that implementing good management at schools and hospitals yields change more... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2017
  • News

Global Perspectives

critical links in many global supply chains, particularly on the upstream supply end, so the group of 12 HBS faculty members and a colleague from the Harvard John A. Paulson School of Engineering and Applied Sciences visited companies... View Details
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

Clustering Customers at Chateau This case was written for the EC course “Managing with Data Science.” The course provides MBA students with no programming experience an introduction to the field of data... View Details
Keywords: Sean Silverthorne
  • 08 Mar 2016
  • First Look

March 8, 2016

that UGC on platforms ranging from Yelp to Facebook has a large causal impact on economic and social outcomes ranging from restaurant decisions to voting behavior. These findings often leverage unique data sets and methods ranging from... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2012
  • News

The Accidental Innovator

human-capital development that Khan finds himself turning to science fiction to try to make sense of it all. Meanwhile, financial backers such as the Gates Foundation, Google, and venture capital’s Ann and John Doerr (MBA 1976) are adding... View Details
Keywords: Garry Emmons; Educational Support Services; Educational Services; News, Library, Internet, and Other Services; Information
  • 01 Mar 2018
  • News

Money (Actually) Can Buy Happiness

life, we make these types of decisions with our partners. We have some data now on time-saving purchases and heterosexual couples. The general pattern is that time-saving purchases promote relationship satisfaction for both partners. In... View Details
Keywords: April White
  • 06 Dec 2021
  • News

What's the Word?

few pennies to that dollar. Lack of social supports, such as child care and paid sick leave, is another ever-present issue the pandemic laid bare. It could explain why some women have elected to leave the workforce altogether: “Women have hit a mental wall,” Thakor... View Details
Keywords: Julia Hanna; illustrations by Martha Rich; Manufacturing; Finance; News, Library, Internet, and Other Services; Information
  • 16 Jul 2013
  • First Look

First Look: July 16

America By: Fourcade, Marion, and Rakesh Khurana Abstract—This article draws on historical material to examine the co-evolution of economic science and business education over the course of the twentieth century, showing that fields... View Details
Keywords: Anna Secino
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

Sciences Modularity and Organizations By: Baldwin, Carliss Y Abstract—Modularity describes the degree to which a complex system can be broken apart into subunits (modules) that can be recombined in various ways. Modularity is important... View Details
Keywords: Sean Silverthorne
  • 03 Aug 2010
  • First Look

First Look: August 3

organizations use incident-reporting systems to encourage employees to communicate about the operational problems they witness. Using data on nearly 7,500 reported incidents, we find that information campaigns encouraging process... View Details
Keywords: Martha Lagace
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

C-Suite and the CEO what internal and external stakeholders are thinking and how this may affect corporate image in terms of credibility, confidence, trust, relationship, and reputation. In short, the new CCO must understand both the View Details
Keywords: Sean Silverthorne
  • 15 Dec 2015
  • News

The Year in Ideas 2015

Flavr Savr tomato, introduced more than 20 years ago. The decision was driven by the economics of bringing a value-added product to consumers, Baker says of the marketing of the White Russet. The fresh market would place the most value on its science-enhanced... View Details
Keywords: Julia Hanna, Christine Lejeune, Dan Morrell, and April White
  • 05 Sep 2008
  • What Do You Think?

Is Case Method Instruction Due for an Overhaul?

But as Shahid Sheikh put it, "in foresight ... there never are right (or perfect) answers ...." Seconding that notion in practice (vs. theory), Kim Allen suggested that "Case studies would be a great addition to science... View Details
Keywords: by Jim Heskett; Education
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

sample of private firms for which there is financial data available in the years before and after their initial public offering (IPO), I differentiate between those that have private equity sponsorship (PE-backed firms) and those that do... View Details
Keywords: Martha Lagace
  • 01 Dec 2008
  • News

Business at the Summit

calculation also comes into play. Ferguson faulted widely used mathematical risk models for failure to build in historical data reaching back more than five years. “The problem with only five years of data... View Details
Keywords: leadership; alumni events; Centennial; Business Schools & Computer & Management Training; Educational Services; Finance; Management
  • 24 Apr 2018
  • First Look

First Look at New Research and Ideas, April 24, 2018

April 2018 Management Science Offline Showrooms in Omni-channel Retail: Demand and Operational Benefits By: Bell, David R., Santiago Gallino, and Antonio Moreno Abstract—Omnichannel environments where customers shop online and offline at... View Details
Keywords: Sean Silverthorne
  • May 2025 (Revised June 2025)
  • Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (D)

By: Linda A. Hill and Lydia Begag
This fourth installment in the Pfizer Global Clinical Supply (GCS) transformation case series highlights how over a decade of cultural and digital evolution positioned GCS to meet unprecedented global challenges. In 2011, Michael Ku became the Vice President of GCS and... View Details
Keywords: Innovation Leadership; Technological Innovation; Leadership Development; Leadership Style; Research and Development; Science-Based Business; Transformation; Health Pandemics; AI and Machine Learning; Analytics and Data Science; Digital Transformation; Leading Change; Product Launch; Supply Chain; Organizational Change and Adaptation; Alignment; Pharmaceutical Industry; Biotechnology Industry; Health Industry; United States; Asia; Europe; Latin America
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  • 20 May 2014
  • First Look

First Look: May 20

the World Management Survey (WMS) has collected firm-level management practices data across multiple sectors and countries. We developed the survey to try to explain the large and persistent TFP differences across firms and countries.... View Details
Keywords: Sean Silverthorne
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

occurs because words of beneficiaries strengthen one’s sense of belongingness, a key driver of human behavior. Employees, in fact, seek to belong—and seek to enhance their sense of belongingness in work settings. We conducted two studies using both field and laboratory... View Details
Keywords: Carmen Nobel
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

showing attack strategies in action. It then provides several specific counterstrategies for each basic category the authors have defined—including the following: Death-by-delay: Your enemies push discussion of your idea so far into the future it's forgotten.... View Details
Keywords: Sean Silverthorne