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- All HBS Web
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- Research (1,523)
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- 11 Mar 2009
- HBS Case
The Energy Politics of Russia vs. Ukraine
state to ownership (with 50.002 percent), and Gazprom's strategy for becoming a global energy company, mainly through acquisition and partnerships. “Russia needs the money. It can't scare away its customers.” The learning objectives of the case View Details
- 19 Sep 2006
- First Look
First Look: September 19, 2006
Alcatel would be able to recover growth in the Chinese market. Initiatives were underway to increase focus on services over equipment, to increase Chinese research and development presence, and to merge with U.S. competitor Lucent.... View Details
Keywords: Sean Silverthorne
- 19 Jun 2012
- First Look
First Look: June 19
The alleged benefits of flattening flow primarily from pushing decisions downward to enhance customer and market responsiveness and to improve accountability and morale. Has flattening delivered on its promise to push decisions downward?... View Details
Keywords: Sean Silverthorne
- 08 Jun 2009
- Research & Ideas
The Return of the Salesman
focused on salespeople come about? Walter Friedman: [HBS professor and coeditor] Geoff Jones and I have been trying to have each issue of Business History Review focus on a theme. In the past four issues we've had one on the late HBS... View Details
- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
environments differently than those pursuing traditional closed strategies. This chapter considers these strategies together highlighting similarities and differences between platform, open/user innovation, and ecosystem strategies. We View Details
Keywords: Sean Silverthorne
- 09 Mar 2020
- Research & Ideas
Warring Algorithms Could Be Driving Up Consumer Prices
to all personal care products sold online by the five firms implies that customers spent an additional $300 million annually as a result of pricing algorithms, out of a total of about $6 billion in e-commerce revenue for the category.... View Details
- 28 Oct 2013
- Research & Ideas
Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World
raise their chances of success by gathering data, studying customers and their industry, trying to assess likely competitor moves, and trying to understand where and how they can best focus their limited... View Details
Keywords: by Joseph L. Badaracco
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
firm with fewer than 500 employees, in my book I focus on three kinds: sole proprietorships, Main Street businesses, and suppliers. All three groups seek financing from loans and have traditionally used banks as their source. Of the 30... View Details
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
Performance By: Li, Shelley Xin, and Tatiana Sandino Abstract—Many service organizations empower frontline employees to experiment with different ways to meet diverse customer needs across different locations. We conducted a field... View Details
Keywords: Re: Multiple Faculty
- 13 Mar 2018
- First Look
March 13, 2018
systematically examined. This contempt for business groups in mature market settings stands in sharp contrast to the intensive research that has been conducted on other major models of large modern enterprises in those economies, such as functionally organized firms... View Details
Keywords: Sean Silverthorne
- 03 May 2021
- What Do You Think?
Where Does CEO Activism Go From Here?
or product doing what is, on balance, good for the business? Will their identification with an issue attract more customers than it drives away? Will it attract the kind of employee who shares the values implied by the CEO’s position? Of... View Details
Keywords: by James Heskett
- 18 Aug 2011
- Lessons from the Classroom
Business Plan Contest: 15 Years of Building Better Entrepreneurs
risk because I was still a student," he says. Initially, EyeView's model was devoted to helping businesses create and post online video content. About a year later, the company shifted its focus to creating View Details
- 10 Nov 2015
- First Look
November 10, 2015
of research, the authors have concluded that four biases stand in the way: we focus too heavily on success, are too quick to act, try too hard to fit in, and rely too much on experts. Each of these biases raises challenges, but each can... View Details
Keywords: Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
Building Bridges: New Dimensions in Negotiation
pure process focus to substance: the principles of designing agreements that create value and are sustainable. Inexperienced negotiators, says Sebenius, often unconsciously limit themselves to a one-dimensional process of sitting at the... View Details
Keywords: by Anita M. Harris
- 13 Jun 2016
- Lessons from the Classroom
That's Classic: Modern-Day Business Lessons from Ancient Rome
leaders such as Julius Caesar. Source: Julie Berlin If you know something is not forever, what would you do differently? A lot of things, it turns out, and not all of the analogies are as poignant as the death of a loved one. Our View Details
Keywords: by Julia Hanna
- 23 Oct 2007
- First Look
First Look: October 23, 2007
attempting to grow its customer base by increasing the number of new checking accounts. Like many banks, Central saw checking accounts as an important tool for customer acquisition and loyalty-building.... View Details
Keywords: Sean Silverthorne
- 21 Nov 2017
- First Look
First Look at New Research and Ideas, November 21, 2017
Clustering Customers at Chateau This case was written for the EC course “Managing with Data Science.” The course provides MBA students with no programming experience an introduction to the field of data science and its applications in... View Details
Keywords: Sean Silverthorne
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
Many business leaders are mystified about how to reach potential customers on social networks such as Facebook. HBS professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics of these sites and offers guidance... View Details
Keywords: by Staff
- 24 Sep 2001
- Research & Ideas
How To Be an Angel Investor
(reading the plan, talking to people they know ) and others granting a meeting without looking at the plan at all. Some angels rely on their intuition while others crunch a lot of numbers. Almost all angels source carefully, make good use of co-investors, and View Details
Keywords: by David Amis & Howard Stevenson
- 07 Apr 2003
- Research & Ideas
XTV: Xerox’s Attempted Recovery From “Fumbling the Future”
with researchers at PARC. Much of that time was occupied with interviewing prospective customers who had significant problems with document management. For example, a pharmaceutical company that was applying for FDA approval had to manage... View Details
Keywords: by Henry Chesbrough