Culture Change - Publications - Faculty & Research - Harvard Business School

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Hold ourselves accountable to meaningful, measurable progress. - Advancing Racial Equity

pitfall, we are taking three steps to hold ourselves accountable for making progress both in the short term and over the long run. First, each element of this action plan has already been assigned to one or more senior leaders at HBS . They have been given... View Details

April 2008 (Revised July 2011)
Module Note

Strategic Renewal

By: David J. Collis and Jan W. Rivkin

While it is relatively easy to identify why strategies fail, it is much harder to explain how to fix a failing strategy or build an organization that can continuously renew its strategy. This note identifies some patterns that distinguish companies whose renewal... View Details

Keywords: Organizational Change and Adaptation; Organizational Culture; Failure; Strategy

November 1987 (Revised June 1988)
Case

ServiceMaster Industries, Inc.

By: James L. Heskett

The CEO of ServiceMaster Industries has convened an internal task force to come up with ideas for reorganizing the company to accommodate unusually fast growth. In developing both alternatives and criteria for appraising them, the task force has to keep in mind the... View Details

Keywords: Restructuring; Leading Change; Growth and Development Strategy; Organizational Culture

March 2018 (Revised October 2019)
Case

Yo-Yo Ma and Silkroad

By: Rohit Deshpandé, Paul A. Gompers and Scott Duke Kominers

Silkroad—a cross-cultural music collaboration that world-famous cellist Yo-Yo Ma had spearheaded since 1998, was preparing to celebrate its 20th anniversary. In parallel, Ma was stepping back from his role as the organization’s Artistic Director. Silkroad had come of... View Details

Keywords: Managing Diverse Teams; Leadership Transitions; Global Innovation; Music; Cultural Entrepreneurship; Nonprofit Organizations; Music Entertainment; Leadership; Transition

February 1999
Case

Guaranty Trust Bank PLC Nigeria (D)

By: Lynn S. Paine and Hal Hogan

Supplements the (A) case. View Details

Keywords: Growth and Development; Trends; Moral Sensibility; Ethics; Organizational Culture; Law; Banking Industry; Nigeria

December 2001 (Revised November 2002)
Case

John Smithers

By: Nitin Nohria and Todd Jick

Describes an ill-fated effort to institute a total quality program. Using the vantage point of one of the managers selected to be a quality instructor, the case traces the rise and fall of the quality effort during its very brief existence over the course of six... View Details

Keywords: Quality; Change Management; Mission and Purpose; Organizational Culture; Failure

01 Jun 2002
News

HBS Press Books in Brief

presents the latest breakthroughs in strategic planning from some of the most preeminent names in the field. Harvard Business Review on Culture and Change. This diverse series of articles provides insights into the confusing and often... View Details

Keywords: Harvard Business School Press; books; Publishing Industries (except Internet); Information

2002
Casebook

General Management: Processes and Action: Text and Cases

By: David A. Garvin

Keywords: General Management; Learning Organizations; Implementation; Management; Cases; Strategic Planning; Decision Making; Change Management; Leadership Style; Organizational Culture

Find at Harvard

13 Dec 2004
Research & Ideas

How Leaders Create Winning Streaks

End (September 2004) and Evolve!: Succeeding in the Digital Culture of Tomorrow. Other award-winning bestsellers include Men & Women of the Corporation, The Change Masters, When Giants Learn to Dance,... View Details

Keywords: by Rosabeth Moss Kanter & Walter Kiechel

01 Apr 2001
News

HBS Press Books in Brief

Inside Chinese Business: A Guide for Managers Worldwide reveals the social and cultural values that underpin Chinese business practices and influence day-to-day corporate decisions. Written by Ming-Jer Chen, an expert on business strategy... View Details

Keywords: Publishing Industries (except Internet); Information; Telecommunications; Information; Management of Companies and Enterprises; Management

06 Jul 2009
What Do You Think?

Are You Ready to Manage in an Irrational World?

approach has supposed." Marie Taillard adds, "we are shifting away from thinking that we can predict or control the behavior of others ." Because economics is a study of value, Deepak Alse comments that "what we need to View Details

Keywords: by Jim Heskett

Blog

Have You Checked out Podcasts from HBS?

Explorations of the impact of climate change on business After Hours: HBS faculty views on the crossroads of business and culture Cold Call: Transformation of HBS cases into podcast format The Disruptive... View Details

04 Aug 2021
News

Worried About the Great Resignation? Be a Good Company to Come From

25 Feb 2020
News

The Past Informs the Future of Work

changes in corporate culture needed to embrace innovation, and management of its 100,000-plus workforce, from retraining or relocating workers, to using AI to find candidates for newly created technology... View Details

Keywords: Jennifer Gillespie; Telecommunications; Information

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Leadership, Culture, and Transition at lululemon | Information Technology

explores the nuances of leadership and organizational change within a distinctive cultural framework, setting the stage at a pivotal moment for lululemon as Day steps in to guide the company through its next... View Details

15 Jun 2021
News

HBS Addresses Racial Equity

its campus, the School acted quickly to address another critical challenge, one underscored by the murder of George Floyd and other highly publicized incidents of racial injustice in the United States: How does HBS create a culture and an... View Details

Keywords: Jennifer Gillespie

Portrait Project

Noah Brodsky

When I build my hotels I want them to capture the essence of each location—to extend culture and character from the community to the guests. Hotels that enhance our sense of being somewhere rather than being anywhere. And that leave... View Details

15 Mar 2023
News

Has Your Organization Acted on What It’s Learned in the Pandemic?

20 Jul 2017
News

Pushing the Next Generation Forward

pilot program in the 1990s, built the organization around what Owusu-Kesse calls a “whatever-it-takes ethos,” which can be seen throughout the 2,000-employee organization today. For Owusu-Kesse, this culture means that, on any given day,... View Details

Keywords: Deborah Blagg

23 May 2000
Research & Ideas

The Emerging Art of Negotiation

focus on two areas: differences in the negotiation game between cultures, and how negotiators might change their game (or even their mental models) to bring about better negotiation. In the first area, research has focused most actively... View Details

Keywords: by Martha Lagace

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