Conflict and Resolution - Publications - Faculty & Research

12 Oct 2022
Blog Post

11 Stories from HBS PRIDE for National Coming Out Day

For me, I now have a better compass at defining who my loved ones are – including my PRIDE family at HBS. And it’s also surprisingly given me a greater resolution on my career, in the form of non-negotiables... View Details

09 Nov 2023
News

From the Brink

Weiss knew that the island, an unincorporated US territory whose residents are American citizens, was drowning in $70 billion of debt. Hampered by legal limitations on the remedies it could pursue, and desperate for ready cash to meet its... View Details

Keywords: Ralph Ranalli

Elon Kohlberg

Elon Kohlberg is the Royal Little Professor of Business Administration at the Harvard Business School. His research is mainly in Game Theory, in particular the study of non-cooperative equilibrium.

Professor Kohlberg has taught many courses in the MBA,... View Details

Keywords: asset management; education industry; energy; pharmaceuticals; real estate

27 Sep 2016
HBS Seminar

Catherine Tinsley, Georgetown University McDonough School of Business

22 Apr 2002
Research & Ideas

Does Spirituality Drive Success?

Executives from a wide range of industries trooped to Harvard Business School to discuss how their spirituality helps them be powerful leaders. The stories emerged from three panel sessions at the Möbius Leadership Forum, held April 11-12. The conference explored... View Details

Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild

28 Feb 2018
Sharpening Your Skills

Master the Team Meeting

monkeybusinessimages No matter how much we hate going to meetings, there’s a generally accepted best practice that teams should meet with their managers on a regular cadence. More often than not, unfortunately, I hear leaders and their... View Details

Keywords: by Julia Austin

Blog

Eight Steps to Board Success for Female Executives

go well, subsequent interviews will provide the opportunity to ask in-depth questions regarding what the company is looking for, how the board operates, what the selection process will be, and the timing. Before you get too far into the... View Details

01 Oct 2001
Research & Ideas

How To Make Restructuring Work for Your Company

may be delayed, or not happen, to the detriment of all parties. Inter-claimholder conflicts played a large role in Navistar International's restructuring. The company had amassed a $2.6 billion liability for the medical expenses of... View Details

Keywords: by Stuart C. Gilson

May 2010
Case

Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy

By: Christopher A. Bartlett and Benjamin H. Barlow

Clayton Industries, a sixty-year-old U.S.-based firm in the HVAC industry (heating, ventilation, and air conditioning), with nearly $1 billion in revenues, has gradually built a presence in a number of countries, including several in Europe. Peter Arnell, previously... View Details

Keywords: Business Subsidiaries; Multinational Firms and Management; Organizational Structure; Corporate Strategy; Problems and Challenges; Conflict and Resolution; Sales; Cross-Cultural and Cross-Border Issues; Manufacturing Industry; Consumer Products Industry; Wisconsin; Italy; United Kingdom

Citation

Educators

Purchase

29 Aug 2018
What Do You Think?

What Should Harley-Davidson’s Management Do?

European market overseas, and (3) concentrate on designing and producing new products for new and existing markets. There were several minority opinions, however. ASGMark... View Details

Keywords: by James Heskett; Auto

25 Jun 2013
First Look

First Look: June 25

Social Responsibility: Punishing Transgressions Under Conflicting Obligations By: Gino, Francesca, Celia Moore, and Lamar Pierce Abstract—This paper combines experimental and... View Details

Keywords: Anna Secino

31 May 2004
Research & Ideas

How Team Leaders Show Support–or Not

not appropriate for the team member); not providing enough clarity about an assignment; changing assignments or objectives too frequently; giving assignments that conflict with other management instructions); View Details

Keywords: by Martha Lagace

15 Oct 2001
Research & Ideas

What You Don’t Know About Making Decisions

and one that uniquely combines the leader's numerous talents. It requires the fortitude to promote conflict while accepting ambiguity, the wisdom to know when to bring conversations to a close, the patience... View Details

Keywords: by David A. Garvin & Michael A. Roberto

17 Oct 2022
Research & Ideas

Why Quiet Quitters Need More Than Money to Re-Engage

working paper, “On the Origins of Our Discontent,” as they examine a frustrated workforce and point out that the Great Resignation has become synonymous with workplaces that lack connection. “For decades both liberals View Details

Keywords: by Michael Blanding

19 Oct 2022
Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

uncomfortable, it’s a step toward a solid working foundation in what will almost surely be a roller coaster of a journey together. Being able to have these conversations also tests how you’ll handle and support each other during View Details

Keywords: by Julia Austin

Web

Networking Events - Recruiting

Hire Talent Networking Events Hire Talent Networking Events Post your event on our recruiting platform 12twenty to effectively connect with HBS students and build brand awareness. Successful events prioritize a meaningful conversation... View Details

05 Apr 2004
Research & Ideas

Six Ways to Build Trust in Negotiations

What began as a misunderstanding about specifications and deadlines between a manager at RLX, a software development firm, and a manager at Impress, one of its clients, had escalated into a View Details

Keywords: by Deepak Malhotra

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

change. It is true with respect to conflicts arising from the interaction of businesses with governments as well as with environmental and other nongovernmental organizations. It is true as workforces become... View Details

Keywords: by Martha Lagace

November 2013 (Revised June 2014)
Case

E-Cigarettes: Marketing Versus Public Health

By: John A. Quelch and Margaret L. Rodriguez

Electronic cigarettes (e-cigarettes) were heralded by some as a healthcare game changer, enabling smokers to switch to a new product which carried lower risk of cancer. However, there were concerns about the public health risk of e-cigarettes, particularly the chance... View Details