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Show Results For
- All HBS Web
(7,366)
- People (56)
- News (2,128)
- Research (3,661)
- Events (20)
- Multimedia (103)
- Faculty Publications (2,352)
- 01 Dec 2001
- News
Reaching Out
MBA students a range of possibilities for interacting with the social sector, both inside and outside the classroom. Participating in the program provides students with the opportunity to build their general management View Details
- November 2009
- Article
The Nature of Partnering Experience and the Gains from Alliances
By: Ranjay Gulati, D. Lavie and H. Singh
Gulati, Ranjay, D. Lavie, and H. Singh. "The Nature of Partnering Experience and the Gains from Alliances." Strategic Management Journal 30, no. 11 (November 2009): 1213–1233.
- 01 Feb 1997
- News
Made, Not Born: HBS Courses and Entrepreneurial Management
Bhide's Entrepreneurial Management course gives his students a feel for the skills they will need as entrepreneurs. The course, first offered in 1983 and currently taught by Bhide View Details
- June 2018
- Teaching Note
Difficult Conversations and Dealing with Challenging Situations at Work
By: Boris Groysberg and Amram Migdal
Teaching Note for HBS Nos. 416-031, 416-032, 416-033, 416-034, 416-035, and 416-036. View Details
Keywords: Communication; Communication Intention and Meaning; Human Resources; Employee Relationship Management; Management Skills; Performance; Performance Evaluation; Personal Development and Career; Relationships; Groups and Teams; Social Psychology; Attitudes; Behavior; Conflict and Resolution; Conflict Management; Emotions; Perception; Personal Characteristics; Perspective; Power and Influence; Prejudice and Bias; Reputation; Satisfaction; Trust
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
for Walmart or migrates to higher-end retailers like Whole Foods. Supermarkets have already reduced costs dramatically in order to compete with much more efficient competitors, and they can no longer... View Details
- 01 Jun 2015
- News
The Military and the MBA: Lance Batchelor (MBA 1993)
were used to dealing with very tight deadlines. We were used to staying up all night to get the task completed. We were used to drawing on the collective talents of people with different backgrounds and melding all those View Details
- 22 Aug 2017
- First Look
First Look at New Research and Ideas, August 23
opportunities to practice their skills in time frames connected to actual buying processes. They can do so by using the same technologies that are “disrupting” their customer-contact activities: videos and... View Details
Keywords: Sean Silverthorne
- 13 Jun 2018
- Working Paper Summaries
Learning to Become a Taste Expert
- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
capable of and what I expect from them,” he said. Flick sought many confidential conversations to restore self-confidence and harmony in the team. Especially in a diverse team of View Details
- 23 Aug 2019
- Blog Post
A Summer of Peaks and Swells: Interning at Patagonia
point in my career where it was time to pivot. With the encouragement of dear friends and mentors, I stepped away from Silicon Valley and enrolled at HBS to refine my technical business View Details
- Web
Ansel Adams and Polaroid R&D | Baker Library
competence is complete. . . . I should like to send you a camera and associated equipment and film as a personal gift.” (2) Land asked Adams to serve as a consultant to test... View Details
- 08 Jun 2019
- Working Paper Summaries
The Gift of Global Talent: Innovation Policy and the Economy
Keywords: by William R. Kerr
- 01 Feb 1997
- News
Leading the Way In Negotiation and Decision Making
negotiation has become a key part of daily management. "Instead of being an important skill for special occasions - making deals and managing disputes - negotiation is increasingly a way of life for... View Details
Keywords: Judith A. Ross
- 19 Sep 2017
- First Look
First Look at New Research and Ideas, September 19
Because of the different competencies and business models required for the traditional pharmaceutical business vs. pharmaceutical compounding, Imprimis did not have the resources to pursue both of these... View Details
Keywords: Sean Silverthorne
- Web
Business and Climate Change Course | HBS Online
as mitigation strategies Brainstorm how adaptation and mitigation progress might affect one another and synergies or tensions between the two Free E-Book How to Be a Purpose-Driven, Global Business... View Details
- 08 Aug 2017
- First Look
First Look at Research and Ideas, August 8, 2017
Alidina, Natalie J. Henrich, Lisa R. Hirschhorn, William R. Berry, Atul A. Gawande, Doris Peter, Rory McDonald, Donna L. Caldwell, Janet H. Muri, Debra Bingham, Aaron B. Caughey, Eugene R. Declercq, and Neel T. Shah Abstract—Objective: To... View Details
Keywords: Sean Silverthorne
- 20 Jun 2016
- News
Having an Impact on Development and Poverty Issues
71, 1975), chairman of Tata Group, one of India’s largest conglomerates. With Tata’s support, Gandhi started the Indian chapter of AIESEC, a nonprofit organization that helps young people learn leadership skills through global internships... View Details
Keywords: Constantine von Hoffman
- November 2007
- Article
A Model of Consumer Learning for Service Quality and Usage
By: Raghuram Iyengar, Asim Ansari and Sunil Gupta
In many services, e.g., the wireless service industry, consumers choose a service plan based on their expected consumption. In such situations, consumers experience two forms of uncertainty. First, consumers may be uncertain about the quality of their service provider... View Details
Keywords: Experience and Expertise; Customer Value and Value Chain; Learning; Price; Knowledge Use and Leverage; Marketing Strategy; Consumer Behavior; Service Delivery; Quality; Risk and Uncertainty; Service Industry
Iyengar, Raghuram, Asim Ansari, and Sunil Gupta. "A Model of Consumer Learning for Service Quality and Usage." Journal of Marketing Research (JMR) 44, no. 4 (November 2007): 529–544.
- 25 Feb 2020
- News
The Influence of Geography on Work and Innovation
valuable—effect: When workers cross geographic borders to work together, their different cultural experiences and fields of expertise create new knowledge. “That ‘recombined knowledge’ is greater than the sum of its parts,” he says. “If... View Details
Keywords: April White