Capability - Publications - Faculty & Research

05 Nov 2021
Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details

Keywords: by Joseph B. Fuller

29 Jul 2014
First Look

First Look: July 29

differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a... View Details

Keywords: Sean Silverthorne

03 Jan 2008
What Do You Think?

Does Judgment Trump Experience?

of the book, in discussing the importance of self-knowledge, it is posited that judgment capability (my italics) is a function of experience. At the risk of oversimplification, according to the authors, good judgment is characterized as a... View Details

Keywords: by Jim Heskett

04 Apr 2005
What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

at least ten years for the accumulation of sufficient experience), simulations (speeding up the process a bit), and formal education. But most importantly of all, they involve the employment of "knowledge coaches" capable of... View Details

Keywords: by James Heskett

23 Nov 2009
Research & Ideas

Management’s Role in Reforming Health Care

have described above is much of what managers do: design and run organizations that deliver a service effectively and reliably and at the same time that are capable of learning systematically from their own experience. Some of the leading... View Details

Keywords: by Martha Lagace; Health

13 Sep 2016
First Look

September 13, 2016

behavior should be considered a critical leadership skill. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50320 Summer 2016 California Management Review Dynamic Capabilities at Samsung: Optimizing Internal Co-opetition... View Details

Web

Judging | New Venture Competition

relevant skills, contacts, industry knowledge, and experience, including capability to support and engage a diverse team and community of stakeholders. Proximity The team brings personal experience or draws on community members to execute... View Details

17 Sep 2020
News

HBS Goes Back To School

community,” says Andrew Falzone, director of campus and food services. AUGUST 6 This chronicle of the HBS’s Re-entry Pilot Day by Marketing and Communications writer Shona Simkin offers an inside look at how the School has instituted safety measures and remote learning... View Details

09 May 2017
First Look

New Research and Ideas, May 9

adoption of feed-in tariffs, subsidies, and tax credits in the 1980s. However the poor technological capabilities of U.S.-based firms meant that it was Danish and other foreign companies that benefitted most. Subsequently the combination... View Details

Keywords: Sean Silverthorne

24 Apr 2013
Research & Ideas

Who Sets Your Benchmarks?

choices that will get them on the right track. At later stages, it is still not too late, although they may feel that they've "accomplished" their way into a dilemma: a life that looks good to others but doesn't tap their true View Details

21 Mar 2011
Research & Ideas

Are We Thinking Too Little, or Too Much?

executive might get caught up in comparing the graphics capabilities and audio quality of various options, when in fact the only factors of importance to users are the size, weight, and security features. Worse yet, even if they narrow... View Details

Keywords: by Carmen Nobel

12 Oct 1999
Research & Ideas

Rapid Response: Inside the Retailing Revolution

knowledge of what sells and what doesn't, flexible manufacturing capabilities that can respond appropriately to demand, lean rather than fat and costly inventories, and the rapid replenishment of stock. "The old way was to gear planning... View Details

Keywords: by James E. Aisner; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail

09 Nov 2017
News

Paving the Way for Veterans to Serve in Congress

Huffstetler (MBA 2010), Dan McCready (MBA 2011), Maura Sullivan (MBA 2009), and Van Taylor (MBA 2001). With Honor is conducting a national search for next-generation veterans who want to continue their service. After a vigorous review, Barcott explains, With Honor will... View Details

Keywords: Ralph Ranalli

01 Jun 1997
News

Competition and Strategy Unit at HBS Sets Pace In Its Field

a firm's business and corporate level are inextricably linked: most corporate-level advantage is ultimately realized through enhanced performance at the business-unit level. This is made possible by leveraging critical resources and View Details

Keywords: Susan Young

01 Jun 2001
News

Merrill Lynch's Stan O'Neal

racial divide in cancer mortality rates. “We as a society have the capability to provide much greater care,” he says. “It’s a matter of marshaling focus and resources. There is an enormous amount of good that can be done.” O’Neal is still... View Details

Keywords: Susan Young; Merrill Lynch; Finance; Health, Social Assistance; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

14 Dec 1999
Research & Ideas

From Spare Change to Real Change: The Social Sector as a Beta Site for Business Innovation

encouraged, but neither activity engages the unique skills and capabilities of business. Consider the typical corporate volunteer program. It almost invariably draws on the lowest common skills in a company by mobilizing people to do... View Details

Keywords: by Rosabeth Moss Kanter

01 Mar 2016
News

Maiden Voyage

Space Missions, Science, and Technology Management. In that role, he will be helping the agency and the UAE to develop and manage its short- and long-term space mission projects and to develop the UAE’s capability in science and... View Details

Keywords: Robert S. Benchley; Space Research and Technology; Government

02 Dec 2019
What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

done? Anything? Or is the problem so endemic to organizations that it is overshadowed by other issues that we are more capable of addressing? At Toyota, we have long admired Jidoka, Principle 5 of the 14 that comprise The Toyota Way, that... View Details

Keywords: by James Heskett; Air Transportation

08 Apr 2015
What Do You Think?

Are Technology Companies Ripe for Disruption?

competitors locked into a product development strategy calling for growth through product obsolescence and more and more largely unused but expensive bells and whistles. We're told that the typical user of information technology today utilizes less than 5 percent of... View Details

Keywords: by James Heskett; Computer; Technology

10 Nov 2003
Research & Ideas

A Fast Start on Your New Job

about what these different types of transitions are. A: The four broad types of business situations that new leaders must contend with are startup, turnaround, realignment, and sustaining success. In a startup, the new leader is charged with assembling the View Details

Keywords: by Martha Lagace

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