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  • March 1994 (Revised August 1997)
  • Case

Raychem Corp.: Interconnection Systems Division

By: Clayton M. Christensen
Describes the highly successful efforts of a management team to turn around the performance of a $30 million Raychem division that manufactures electronic connectors. The original manufacturing system was a batch operation, with a broad product line, high inventories,... View Details
Keywords: Cost Management; Time Management; Production; Organizational Change and Adaptation; Success; Performance; Strategy; Competitive Strategy; Electronics Industry
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Christensen, Clayton M. "Raychem Corp.: Interconnection Systems Division." Harvard Business School Case 694-063, March 1994. (Revised August 1997.)
  • 30 Nov 2016
  • Blog Post

Why I Didn’t Think I’d Get in to HBS

guy who looked like he might have worked in finance (yes!). It turned out that he had, before going to medical school and traveling to Africa where he worked on a ship that docked in various ports performing lifesaving surgeries on... View Details
  • 2023
  • Working Paper

Design-Based Inference for Multi-arm Bandits

By: Dae Woong Ham, Iavor I. Bojinov, Michael Lindon and Martin Tingley
Multi-arm bandits are gaining popularity as they enable real-world sequential decision-making across application areas, including clinical trials, recommender systems, and online decision-making. Consequently, there is an increased desire to use the available... View Details
Keywords: Analytics and Data Science; Mathematical Methods
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Ham, Dae Woong, Iavor I. Bojinov, Michael Lindon, and Martin Tingley. "Design-Based Inference for Multi-arm Bandits." Harvard Business School Working Paper, No. 24-056, March 2024.

    Strategy Execution Series

    The 15-module Strategy Execution series forms a complete course that teaches the latest techniques for using performance measurement and control systems to implement strategy. Module... View Details
    • March 2018
    • Case

    Sachem Head's Activism at Autodesk

    By: Suraj Srinivasan and Quinn Pitcher
    In 2015, activist hedge fund Sachem Head Capital, led by founder Scott Ferguson, launched an activist campaign at computer aided design (CAD) software maker Autodesk. The activist campaign, waged mainly in private, was over Autodesk's lackluster financial performance,... View Details
    Keywords: Shareholder Activism; Investing; Activist Investing; Technology; CEO Turnover; Hedge Fund Activism; Benchmarking; Corporate Governance; Information Technology; Investment Activism; Performance Improvement; Management Succession; United States
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    Srinivasan, Suraj, and Quinn Pitcher. "Sachem Head's Activism at Autodesk." Harvard Business School Case 118-086, March 2018.
    • July 1997 (Revised June 2001)
    • Case

    H.E. Butt Grocery Company: A Leader in ECR Implementation (B) (Abridged)

    By: Robert D. Austin and F. Warren McFarlan
    H.E. Butt Grocery Co. led the grocery industry in adopting many innovations, including category management, electronic data interchange, and continuous replenishment. They have also moved aggressively and profitably into newer applications such as Scanner-based payment... View Details
    Keywords: Information Management; Independent Innovation and Invention; Innovation and Invention; Business Organization; Risk and Uncertainty; Science-Based Business; Cross-Cultural and Cross-Border Issues; Management Analysis, Tools, and Techniques; Risk Management; Electronics Industry; Computer Industry
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    Austin, Robert D., and F. Warren McFarlan. "H.E. Butt Grocery Company: A Leader in ECR Implementation (B) (Abridged)." Harvard Business School Case 198-016, July 1997. (Revised June 2001.)

      Boris Groysberg

      Boris Groysberg is a professor of business administration in the Organizational Behavior unit at the Harvard Business School. Currently, he teaches courses on talent management and leadership in the school's MBA and Executive Education programs. He has won numerous... View Details
      Keywords: asset management; asset management; asset management; asset management; asset management; asset management

        Value Shift

        Today, corporate accountability is as vital to the bottom line as an effective business model.  Value Shift makes a strong case for the merits of corporate responsibility and shows how a value-positive orientation contributes to superior performance through... View Details

        • 20 Jun 2005
        • Research & Ideas

        Creating a Positive Professional Image

        As HBS professor Laura Morgan Roberts sees it, if you aren't managing your own professional image, others are. "People are constantly observing your behavior and forming theories about your competence, character, and commitment,... View Details
        Keywords: by Mallory Stark
        • 15 Sep 2021
        • News

        Answer to U.S. Labor Shortage? ‘Hidden’ Workforce

        • January 2003 (Revised June 2003)
        • Case

        Adams Capital Management: March 2002

        By: G. Felda Hardymon, Josh Lerner and Ann Leamon
        In March 2002, the five partners of Adams Capital Management (ACM), a venture capital firm investing in information technology telecommunications with $700 million under management, gathered to discuss whether they should change their strategy in view of the prolonged... View Details
        Keywords: Decision Choices and Conditions; Economic Slowdown and Stagnation; Venture Capital; Investment Portfolio; Business or Company Management; Partners and Partnerships; Business Strategy; Financial Services Industry
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        Hardymon, G. Felda, Josh Lerner, and Ann Leamon. "Adams Capital Management: March 2002." Harvard Business School Case 803-143, January 2003. (Revised June 2003.)
        • June 2021
        • Case

        Modern Endowment Management: Paula Volent and the Bowdoin Endowment

        By: Luis M. Viceira, Emily R. McComb and Dean Xu
        This case examines modern endowment investment management through the lens of a leadership transition between Chief Investment Officers (CIOs). In March 2021, Paula Volent is about to step down as the CIO of the endowment of Bowdoin College after twenty-one years, and... View Details
        Keywords: Investment Portfolio; Investment Banking; Growth Management; Investment Return; Capital Markets; Interest Rates; Competition; Cost Management; Risk Management; Financial Liquidity; Performance Evaluation
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        Viceira, Luis M., Emily R. McComb, and Dean Xu. "Modern Endowment Management: Paula Volent and the Bowdoin Endowment." Harvard Business School Case 221-101, June 2021.
        • Summer 2025
        • Article

        Are ESG Improvements Recognized? Perspectives from the Public Sentiments

        By: Shaolong Wu
        While Environment, Social, and Governance (ESG) increasingly guides investment management and corporate agendas nowadays, public reactions to firms' ESG performance remain under-studied. This paper fills this gap by investigating whether the public picks up firms' ESG... View Details
        Keywords: Corporate Social Responsibility and Impact; Public Opinion; Environmental Sustainability; Corporate Governance; Investment
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        Wu, Shaolong. "Are ESG Improvements Recognized? Perspectives from the Public Sentiments." Journal of Impact and ESG Investing 5, no. 4 (Summer 2025): 24–51.

          Design and Analysis of Switchback Experiments

          Switchback experiments, where a firm sequentially exposes an experimental unit to random treatments, are among the most prevalent designs used in the technology sector, with applications ranging from ride-hailing platforms to online marketplaces. Although... View Details
          • Research Summary

          Overview

          By: Hise O. Gibson
          Professor Gibson's primary research interests encompass inclusive leadership, operational effectiveness, human capital development, leadership, leader development, leading change, and risk management especially during crisis. As part of his broader work to... View Details
          • May 2023
          • Article

          Where Sales Technology (Really) Helps

          By: Frank V. Cespedes
          Interest in Sales Enablement (SE), the catch-all term for attempts to increase sales productivity with AI and other technologies, is driven by multiple factors. One is the declining costs of the tools. Also, selling is now data-hungry work and not just in tech sectors.... View Details
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          Cespedes, Frank V. "Where Sales Technology (Really) Helps." Top Sales Magazine (May 2023), 26–27.
          • March 2004 (Revised June 2010)
          • Case

          Akamai Technologies

          By: Benjamin Edelman, Thomas R. Eisenmann and Eric J. Van den Steen
          As the leading content delivery network, Akamai helps Internet companies deliver Web site content to end users with fewer delays and lower costs. Describes the strategic management challenges facing Akamai in early 2004. The company is poised to offer its next... View Details
          Keywords: Digital Platforms; Partners and Partnerships; Strategy; Internet and the Web; Information Infrastructure
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          Edelman, Benjamin, Thomas R. Eisenmann, and Eric J. Van den Steen. "Akamai Technologies." Harvard Business School Case 804-158, March 2004. (Revised June 2010.) (request a courtesy copy.)
          • 01 Sep 2006
          • What Do You Think?

          Are We Ready for Self-Management?

          raises some questions. Are sufficient numbers of entry-level employees ready for self-management, especially if it requires the application of new technologies to help them perform jobs such as interviewing... View Details
          Keywords: by James Heskett
          • 05 Dec 2023
          • Research & Ideas

          Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

          University of California, Santa Barbara. How does one measure confidence? In the first phase of the study, the team invited more than 2,000 people to perform 15 classic cognitive bias tasks, including: The “knapsack problem”—a strategic... View Details
          Keywords: by Kara Baskin
          • September 2013 (Revised February 2016)
          • Case

          GlaxoSmithKline: Sourcing Complex Professional Services

          By: Heidi K. Gardner and Silvia Hodges Silverstein
          Pharmaceutical company GlaxoSmithKline (GSK) uses an innovative new approach to procuring outside legal counsel: it replaces relationship-based selection and law firms' traditional time-based billing with data-driven decision making and an online reverse auction. In... View Details
          Keywords: Legal Industry; Procurement; Professional Service Firms; Pricing; Competition; Change Management; Supply Chain Management; Legal Liability; Business Processes; Legal Services Industry; Pharmaceutical Industry
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          Gardner, Heidi K., and Silvia Hodges Silverstein. "GlaxoSmithKline: Sourcing Complex Professional Services." Harvard Business School Case 414-003, September 2013. (Revised February 2016.)
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