Administrative and Support Services - Publications - Faculty & Research

07 Oct 2008
First Look

First Look: October 7, 2008

answered the right question poorly (Study 2). Download the paper: http://www.hbs.edu/research/pdf/09-048.pdf Concentration Levels in the U.S. Advertising and Marketing Services Industry: Myth vs. Reality... View Details

Keywords: Martha Lagace

Article

Team Scaffolds: How Mesolevel Structures Enable Role-based Coordination in Temporary Groups

By: M. Valentine and A. C. Edmondson

This paper shows how meso-level structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details

Keywords: Fluid Personnel; Team Scaffolds; Team Effectiveness; Role-based Coordination; Multi-method; Service Delivery; Organizational Structure; Groups and Teams; Performance Efficiency

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01 Dec 2023
News

Thinking Ahead

As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details

Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information

20 Dec 2010
Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

shores which nature has decreed to be most vital to our national safety, not to mention our prosperity." Q: You describe the US involvement in the construction and administration of the Panama Canal as... View Details

Keywords: by Sarah Jane Gilbert; Transportation

Web

For Alumni - Doctoral

For Alumni For Alumni HBS is recognized as a leader in educating faculty—renowned researchers and educators who are firmly grounded in both theory and practice—for business schools View Details

28 Feb 2023
Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

were 19 percent more likely to finish if they had a dedicated supportive supervisor. Some fields work better. Students were also more likely to complete apprenticeships in the financial services View Details

Keywords: by Michael Blanding

23 Mar 2023
Research & Ideas

As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules

Investor interest in social responsibility has skyrocketed in the past three years, even as US regulations to hold companies accountable remain in flux and the environmental, social, and governance (ESG) label itself draws backlash. Investors are willing to pay a... View Details

Keywords: by Rachel Layne; Financial Services

01 Apr 2013
Research & Ideas

First Minutes are Critical in New-Employee Orientation

Please fit in accordingly. But research suggests that employee orientation ought to be less about the company and more about the employee. In their paper "Breaking Them In or Revealing Their Best? Reframing Socialization around Newcomers'... View Details

Keywords: by Carmen Nobel; Web Services; Web Services; Web Services

Web

About - Race, Gender & Equity

gender, work, and family limit both men’s and women’s ability to thrive personally and professionally. Her work is published in academic journals, such as View Details

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About the Center - Christensen Center for Teaching & Learning

instructors at other institutions in the United States and abroad. Services for HBS Faculty The Christensen Center supports all current Harvard Business School faculty through... View Details

26 Sep 2023
Book

Digital Strategy: A Handbook for Managing a Moving Target

providing firms with a wide variety of strategic solutions. The book was coedited by Feng Zhu, the MBA Class of 1958 Professor of Business Administration at Harvard Business School, along with Carmelo Cennamo of Copenhagen Business School... View Details

Keywords: by Dina Gerdeman; Information Technology; Technology

09 Jun 2015
First Look

First Look: June 9, 2015

the closer one gets to the customer in responses from sales and service personnel. This article outlines the issues and explains why withholding information about strategy for... View Details

Keywords: Sean Silverthorne

March 2015
Case

Clifford Chance: Women at Work

By: Boris Groysberg, Katherine Connolly and Stephanie Marton

It was October 2013, and global law firm Clifford Chance was coming under fire for the second time in less than a year for reputedly failing to provide a supportive work environment for its female associates. A memo entitled "Speaking Effectively" was just issued to... View Details

Keywords: Women; Law; Fairness; Employee Relationship Management; Retention; Human Capital; Organizational Culture; Performance Expectations; Work-Life Balance; Public Opinion; Problems and Challenges; Legal Services Industry; United States

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Research Summary

Papers in progress

“The ‘Carbon Club’: Oil Companies, Climate Change & the Shaping of Public Policy”. Conspiracy theories abound, but the roles of the major oil companies in influencing public policy on climate change remain largely obscure. This... View Details

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HBS - The year in Review

August. The program provides an overview of Harvard Business School and a window into research and research support at the School, the case method, View Details

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Japan - Global

global impact. Located in Tokyo, the JRC's primary purpose is to support HBS faculty research and case-writing activities in Japan. The School strives to deepen faculty's understanding of View Details

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Fellowships - Business History

pedagogical efforts such as the Creating Emerging Markets (CEM) Project, outstanding archival services through the Baker Library Special Collections, and a wonderful atmosphere of collegiality...HBS provided... View Details

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Faculty & Researchers - Managing the Future of Work

School, 2014. William R. Kerr Dimitri V. D'Arbeloff - MBA Class of 1955 Professor of Business Administration William Kerr is the D’Arbeloff Professor of Business Administration at Harvard Business School.... View Details

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Team - Case Method Project

areas of curriculum development and teacher education, and she plays a direct role in providing support for participating teachers. Joanna has worked for Harvard Business... View Details

26 Jun 2020
Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

people in the area regained confidence that life was returning to normal. Niinami’s company also donated lunch to Soma City elementary school students for three days in April before the school could get lunch service going again. When he... View Details

Keywords: by Dina Gerdeman

Publications