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Show Results For
-
All HBS Web
(5,804)
- People (32)
- News (2,219)
- Research (2,269)
- Events (15)
- Multimedia (112)
- Faculty Publications (1,111)
- 31 Oct 2017
- News
Giving Doctors What They Need to Avoid Burnout
- 13 Oct 2017
- News
So, You Want to Join a Startup
- 19 Dec 2016
- News
Make the US an Attractive Choice for Manufacturing
- 23 Feb 2016
- News
The Best First Impression
- 22 Dec 2015
- News
After ‘The Big Short,’ Hedge Funders Lose Cultural Capital
- 28 Mar 2012
- Working Paper Summaries
When Performance Trumps Gender Bias: Joint versus Separate Evaluation
- September 28, 2021
- Article
12 Questions About Hybrid Work, Answered
By: Tsedal Neeley
As we move into the next phase of the pandemic, companies are grappling with whether and how to bring their employees back into the office after working from home extensively. According to multiple surveys, most people want a mix of in-person and remote work, and some...
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Keywords:
COVID-19 Pandemic;
Remote Work;
Transition;
Employees;
Job Design and Levels;
Organizational Structure
Neeley, Tsedal. "12 Questions About Hybrid Work, Answered." Harvard Business Review (website) (September 28, 2021).
- Fall 2021
- Article
Job-Hopping Toward Equity: Changing Employers Can Help Narrow the Gender Gap in Executive Compensation
By: Boris Groysberg, Paul M. Healy and Eric Lin
Changing employers has been linked to larger pay increases for executives and managers. Although survey-based studies suggest that men gain more than women, an analysis of more than 2,000 job moves found that executive women are commanding bigger increases than men...
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Groysberg, Boris, Paul M. Healy, and Eric Lin. "Job-Hopping Toward Equity: Changing Employers Can Help Narrow the Gender Gap in Executive Compensation." MIT Sloan Management Review 63, no. 1 (Fall 2021).
- Article
Cooks Make Tastier Food When They Can See Their Customers
By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
While existing theory suggests that increased contact between customers and employees diminishes efficiency, recent research demonstrates that when employees can see their customers, the beneficiaries of their efforts, the quality and efficiency of the service they...
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Keywords:
Operational Transparency;
Service Delivery;
Service Operations;
Service Management;
Service Industry
Buell, Ryan W., Tami Kim, and Chia-Jung Tsay. "Cooks Make Tastier Food When They Can See Their Customers." Harvard Business Review 92, no. 11 (November 2014): 34–35.
- January 2004
- Background Note
Why Developers Don't Understand Why Consumers Don't Buy
Looks at the psychological biases developers bring to the new product development process. Identifies three reasons why developers may do a poor job of identifying the demand for an innovative, new concept or product: (1) the self-selection bias, (2) differing initial...
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- 25 Jun 2012
- News
Downgraded in the Sky, Too
- 12 Jun 2014
- News
What Does Pixar’s Collective Genius Look Like?
- 01 Jan 2014
- News
Blame Me
- 06 Apr 2015
- News
Spire's Peter Platzer: the boss who never fires anyone
- Career Coach
Juan Leung Li
Juan draws on his own career journey and his experience supporting tech entrepreneurs and executives to coach students. Most career paths look like a straight line in hindsight -- those cases are rare. In reality, discovering fulfilling View Details
- 07–08 Jun 2019
- Career Events
Career Resources at Reunion: Coaching
Throughout Reunion Weekend, meet 1:1 with a career coach for a 45 minute coaching appointment on all aspects of professional development including decision making, resume review, job search strategies, networking, and evaluating offers.
We welcome alumni to sign up...
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- 2012
- Book
Uncommon Service: How to Win by Putting Customers at the Core of Your Business
By: Frances Frei and Anne Morriss
Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance—for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the...
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Frei, Frances, and Anne Morriss. Uncommon Service: How to Win by Putting Customers at the Core of Your Business. Cambridge: Harvard Business Review Press, 2012.
- 02 Aug 2013
- Working Paper Summaries
J. Richard Hackman (1940-2013)
Keywords:
by Ruth Wageman & Teresa M. Amabile
- January 1994
- Case
Evolving Finance Function: Judy C. Lewent at Merck & Co., Inc.
By: Timothy A. Luehrman
This case examines the career path of Merck's CFO, Judy C. Lewent, as a way of tracing changes over time in Merck's finance function. It describes the adoption of innovative quantitative analytical models, changes in job definitions and in the organization of the...
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Keywords:
Finance;
Mathematical Methods;
Personal Development and Career;
Organizational Design;
Innovation and Invention;
Pharmaceutical Industry
Luehrman, Timothy A. "Evolving Finance Function: Judy C. Lewent at Merck & Co., Inc." Harvard Business School Case 294-014, January 1994.
- November 2006 (Revised May 2007)
- Background Note
Developing Leaders
By: Boris Groysberg and Amanda Cowen
Provides an overview of leadership development for the manager charged with developing a single individual or corporate leadership program. Introduces a framework for understanding the components of developmental experiences and then applies it to a range of...
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Groysberg, Boris, and Amanda Cowen. "Developing Leaders." Harvard Business School Background Note 407-015, November 2006. (Revised May 2007.)