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- All HBS Web
(2,297)
- People (4)
- News (642)
- Research (1,372)
- Events (8)
- Multimedia (3)
- Faculty Publications (608)
- 01 Sep 2011
- News
RoboCar, the Sequel
Alden Photo courtesy William Alden Once an entrepreneur, always an entrepreneur. Consider the case of William Alden (MBA ’52), as reported in the Cape Cod Times (April 12, 2011). More than 50 years ago, Alden was working on an automated mail-flow View Details
- Web
Brian Trelstad Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details
- 01 Dec 2020
- News
Tried and Tested
Assistant Professors Zoë Cullen and Katherine Coffman; image by John Ritter Assistant Professors Katherine Coffman and Zoë Cullen came up as economists in largely male-dominated environments where, during their years of graduate studies and private-sector work, it was... View Details
- 03 Aug 2010
- First Look
First Look: August 3
organizations use incident-reporting systems to encourage employees to communicate about the operational problems they witness. Using data on nearly 7,500 reported incidents, we find that information campaigns encouraging process... View Details
Keywords: Martha Lagace
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
reward than spending $x/n in different stores. One approach to achieve this convexity in rewards is to create loyalty systems that are tiered. It is often argued that tiered rewards, such as those offered by airlines, hotels, casinos, and... View Details
- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
and users can choose to outsource or select an alternative service provider.7 Let's look at each of these conditions in turn. The first condition states that a constituent finds value in the firm's outputs.... View Details
Keywords: by Robert Simons
- 31 Jul 2012
- First Look
First Look: July 31
likely would be difficult to finance externally. We argue that a developed financial system can facilitate exports, and we test three implications. First, a more developed financial system is associated with... View Details
Keywords: Carmen Nobel
- 28 Nov 2014
- News
Flat Organizations Like Zappos Need Pockets of Privacy
- 01 Jun 2005
- News
Transforming the IRS
Rossotti Courtesy HBS Press When Charles O. Rossotti (MBA ’64) was appointed commissioner of the Internal Revenue Service in 1997, it was the most feared and loathed of all federal government agencies. People told him that he was taking... View Details
- 07 Jun 2011
- News
Back to the Future
on an automated mail-flow system for the postal service when he started thinking about a people-moving system based on cars that could drive over roads but also attach to... View Details
- Web
Mental Health | MBA
responsibilities, among other issues. There is no fee to meet with the SAS team. Counseling & Mental Health Services Harvard University Counseling & Mental Health Services (CAMHS ) provides a number of... View Details
- 08 Apr 2009
- Research & Ideas
Clayton Christensen on Disrupting Health Care
affordable, changing the way we consumers pay for the services doesn't fix anything. What we need is a system of new value networks that will disrupt the old business models in this industry. We need a new... View Details
- 08 Jul 2002
- Research & Ideas
How to Fashion Your New E-Business Model
assembly line, marketing, sales, and after-sales service channels) A management model (the hierarchy) A social or regulatory system (specialized work, pay-for-performance incentives, worker education,... View Details
Keywords: by Lynda M. Applegate
- 13 Aug 2024
- Op-Ed
Can AI Save Physicians from Burnout?
procedure performed or patient seen, without explicit rewards for the quality of the services rendered. This model translates internally into an incentive system that prioritizes patient volume over patient... View Details
- 17 Feb 2011
- News
Field Report: Rwanda
a private media company and Karisimbi client. The group worked with Tele-10 to identify ways to improve its advertising sales process for radio advertising and to help improve customer service for its satellite television business. “We... View Details
- 06 Aug 2020
- News
Defining Flex Work
United Way, and Warner Music Group. Another client is Credigy, an Atlanta-based financial services firm with 170 employees. A Werk assessment at Credigy revealed that while the leadership believed they were running a flexible workplace,... View Details
- 01 Jun 2013
- News
Revitalizing America
Faculty Opinion Illustration by Corbis/Image Zoo/Cargo Whatever the question—disaster relief, education, health care, foreign policy—national and community service is an answer. Organizing a full-time civilian View Details
Keywords: Health, Social Assistance
- July 1998 (Revised October 1999)
- Case
IPODERAC
By: James E. Austin, Wendy Bermudez and Gustavo Escobar
This 32-year-old nonprofit organization has dedicated itself to the care and social development of abandoned street children in Mexico. Examines the organization's efforts to achieve financial sustainability, particularly through earned income activities on its farm.... View Details
Keywords: Social Entrepreneurship; Finance; Management; Organizations; Problems and Challenges; Nonprofit Organizations; Balance and Stability; Service Industry; Mexico
Austin, James E., Wendy Bermudez, and Gustavo Escobar. "IPODERAC." Harvard Business School Case 399-016, July 1998. (Revised October 1999.)
- 20 Sep 2011
- News
A Taxing Question
The Obama administration reportedly is considering big changes in the broken system for taxing the foreign income of US corporations. US multinationals have piled up overseas cash holdings in excess of $1 trillion, according to some... View Details
- 01 Jan 2003
- News
Charles O. Rossotti, MBA 1964
Cofounder, Former Chairman & Chief Executive Officer American Management Systems, Inc. Former Commissioner, Internal Revenue Service Senior Advisor, The Carlyle Group Return to Alumni Achievement Awards main page ©2003 www.RockyThies.com... View Details