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Show Results For
- All HBS Web
(2,010)
- People (6)
- News (408)
- Research (1,359)
- Events (5)
- Multimedia (4)
- Faculty Publications (572)
- 01 Dec 1998
- News
Novartis AG Establishes Global Research Fund
face and the strategy that will guide our future success as a worldwide leader in life sciences. The quality of the HBS faculty has been tremendous and has helped our top management to develop a new Novartis... View Details
Keywords: Anne Kavanagh
- March 2002 (Revised March 2004)
- Case
Metalcraft Supplier Scorecard
By: Susan L. Kulp, V.G. Narayanan and Ronald L. Verkleeren
An automotive components company uses a supplier scorecard to make sourcing decisions and review its supplier performance. View Details
Keywords: Supply Chain Management; Quality; Performance Evaluation; Decision Making; Service Operations; Motivation and Incentives; Supply and Industry; Manufacturing Industry; Auto Industry
Kulp, Susan L., V.G. Narayanan, and Ronald L. Verkleeren. "Metalcraft Supplier Scorecard." Harvard Business School Case 102-047, March 2002. (Revised March 2004.)
- Profile
Marco Crespo
see the complete spectrum of each management subject.” Marco applied, and was accepted into, four different MBA programs. HBS became his top choice for a number of reasons. “The case method is really helpful to me,” he says. “At first, I... View Details
- 01 Jun 2023
- News
Righting the Ship
When Ross Stuckey (PLDA 21, 2016) joined the headquarters of the NAVSEA Warfare Centers as their capital improvement program (CIP) manager in 2016, he was charged with leading divisional managers at each of... View Details
Keywords: Maureen Harmon
- Web
Executive Education Courses - Institute For Strategy And Competitiveness
your organization's strategic agenda. Key Benefits Focused on improving the quality and delivery of health care, Value Measurement for Health Care provides more efficient and more cost-effective approaches to measuring patient outcomes,... View Details
- 04 Aug 2009
- First Look
First Look: August 4
there is no significant relationship between service quality and profitability. My findings highlight the importance of attending to process discipline in certain service settings. They also show that too much corporate emphasis on... View Details
Keywords: Martha Lagace
Michael C. Ruettgers
Ruettgers was responsible for EMC’s focus on storage systems vs. memory boards – a move that enabled EMC to corner the storage network market and become one of the fastest growing companies in the United States. Ruettgers initiated a total View Details
Keywords: Computers & Electronics
- 01 Feb 2000
- News
Tales Out of School
kids after school. Children need quality after-school activities." After completing her White House service in 1995, Hoit became managing director of Sylvan Learning Systems, a national supplemental... View Details
- 01 Dec 1997
- News
A Conversation with John Doerr (MBA '76)
markets, and technologies out there. What's lacking are great teams. So a key service from venture capital has become team-building and recruiting. Management skills are absolutely crucial to the quality of... View Details
- 08 Jan 2001
- Research & Ideas
Can Japan Compete? [Part Two]
Total Quality Management was strategic when it was developed? Not strategic in the sense that I use the word strategic. "Strategic" is a word that gets used promiscuously—some people use it to mean... View Details
Keywords: by Martha Lagace & Hilah Geer
- 18 Jul 2005
- Research & Ideas
Identify Emerging Market Opportunities
they are at the mercy of big companies. Labor Markets. In spite of emerging markets' large populations, multinationals have trouble recruiting managers and other skilled workers because the quality of talent... View Details
- 01 Dec 2018
- News
A Strong Foundation: Message from Dean Nohria
business has served as an important engine of prosperity. But the progress that has been realized highlights yet further the divide between poor and wealthy, the gaps in access to quality health care, and the effects of climate change, to... View Details
- 2020
- Working Paper
Improving Regulatory Effectiveness Through Better Targeting: Evidence from OSHA
By: Matthew S. Johnson, David I. Levine and Michael W. Toffel
We study how a regulator can best target inspections. Our case study is a US Occupational Safety and Health Administration (OSHA) program that randomly allocated some inspections. On average, each inspection averted 2.4 serious injuries (9%) over the next five years.... View Details
Keywords: Government Administration; Working Conditions; Safety; Quality; Production; Analysis; Resource Allocation; Manufacturing Industry; United States
Johnson, Matthew S., David I. Levine, and Michael W. Toffel. "Improving Regulatory Effectiveness Through Better Targeting: Evidence from OSHA." Harvard Business School Working Paper, No. 20-019, August 2019. (Revised February 2020.)
- Profile
Jeremy Andrus
chain, and selling. I worked for a while as a hotel developer for a Marriott franchisee. Before HBS, I was a management consultant at Monitor, which sharpened my perspective on business and industry strategy. I learned a huge amount at... View Details
- 01 Oct 1996
- News
New Releases
Leading Change by John P. Kotter (Harvard Business School Press) Total quality management, reengineering, rightsizing, and restructuring -- innovations intended to make companies more competitive -- routinely fall short, says HBS... View Details
- 07 Jun 2004
- Research & Ideas
The Competition of Countries
rising real per capita income). Capital formation (investment) and the development of human resources are key to this process. Q: Were you surprised by anything you've discovered? A: I am constantly surprised—surprised about corruption and the waste of resources,... View Details
Keywords: by Cynthia Churchwell
- 02 Feb 2010
- First Look
First Look: Feb. 2
various perspectives, raise conceptual and empirical concerns, underscore challenges for further development of this literature, and provide directions for future research. Quality Management and Job... View Details
Keywords: Martha Lagace
- 25 Jan 2011
- First Look
First Look: Jan. 25
dynamic, historical account of the events that have shaped the brand over time. Using a particular type of brand biography, "the underdog," we empirically show how managers can strategically use brand biographies in brand... View Details
Keywords: Sean Silverthorne
- 01 Dec 2013
- News
Curing Health Care
Prescriptions: Free the Data! Build a Killer App Measure Health Care's Real Costs Make Medicine Personal Leverage Human Nature Integrate Preventive Care and Payment BUSH: A passionate advocate for improving health care efficiency and View Details
- 14 May 2013
- First Look
First Look: May 14
of investing at home than those where external managers are involved. At the same time, SWFs with external managers tend to invest in lower P/E industries, which see an increase in the P/E ratios in the year... View Details
Keywords: Sean Silverthorne