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Show Results For
- All HBS Web
(1,576)
- People (4)
- News (291)
- Research (1,099)
- Events (9)
- Multimedia (2)
- Faculty Publications (392)
- 22 Sep 2009
- First Look
First Look: September 22
show that (i) firms may become "more closed" in response to competition from an outside open source project; (ii) firms are more likely to open substitute, rather than complementary, modules to existing open source projects; (iii) when the View Details
Keywords: Martha Lagace
- 01 Sep 2018
- News
The True Value of a Tweet
So instead of using it to persuade and project your message onto people, Twitter can be a tool to learn about your customers, as another way to get information about what they’re thinking. SG: And also new product ideas: Are people... View Details
Keywords: Jen McFarland Flint
- 05 Oct 2010
- First Look
First Look: October 5, 2010
supplier capabilities and hence about future supplier performance. This paper presents a multi-period model of service level competition among suppliers selling substitutable products to a customer that engages in supply learning. We... View Details
Keywords: Sean Silverthorne
- 01 Oct 2013
- First Look
First Look: October 1
and value-creation problems arise when such products are developed and sold by separate firms. Although the firms tend to price higher for given quality levels, their provision of View Details
Keywords: Sean Silverthorne
- 13 Nov 2007
- Research & Ideas
Six Steps for Reinvigorating America
innovation and the opportunity to participate in the "white coat" economy and life sciences revolution of the 21st century. Writes a new social contract based on real family values, creating fair and flexible workplaces that are View Details
Keywords: by Sean Silverthorne
- 05 Apr 2016
- First Look
April 5, 2016
politicians in the years after its publication. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50916 Creativity Under Fire: The Effects of Competition on Creative Production By: Gross, Daniel P. Abstract—Though... View Details
Keywords: Sean Silverthlorne
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
reveals the richness of the metaphor elicitation approach. As expected, customers associated GM products with quality and competitive price. But there was more: Customers also linked GM with patriotic... View Details
Keywords: by Jean Ayers
- Web
Research in Black and White | Baker Library
experience. He liked the fact that his students had little to unlearn.” (4) William McCune, who started as a quality control officer and later became chairman of Polaroid, wrote, “So many extraordinary people who were not scientists found... View Details
- 01 Dec 2006
- News
One-on-One with Jeff Hicks
554, with billings for 2006 estimated at $1 billion. The agency’s client list now includes brands such as Volkswagen, Burger King, and Virgin Atlantic, among others. “The business I loved is the business we’re in now — being completely integrated with a client’s View Details
- 16 Jun 2009
- First Look
First Look: June 16
Working PapersOpen to Negotiation: Phenomenological Assumptions and Knowledge Dissemination (revised) Authors:Corinne Bendersky and Kathleen L. McGinn Abstract Phenomenological assumptions—assumptions about the fundamental qualities of... View Details
Keywords: Martha Lagace
- Web
A Culture of Innovation | Baker Library
what he called the “second great product of industry,” a rewarding working life that cultivated the talents of his employees. “We are becoming a prototype company, a company which is learning how to make the all-day working life a... View Details
- Web
Photograph Albums - Photography Collections - Historical Collections
photographs Photographs and accompanying captions portray detailed views of the production of raw silk in Japan during the 1930s. Images include the raising and feeding of silkworms, the harvesting of cocoons, the reeling of the silk... View Details
- 02 Sep 2008
- First Look
First Look: September 3, 2008
cultivators, especially on public lands. This reduced the costs of tenure insecurity. Political constraints prevented the government from subsidizing land reforms to a greater degree. Download the paper: http://www.hbs.edu/research/pdf/09-023.pdf View Details
Keywords: Sean Silverthorne
- 01 Jun 2003
- News
Student Conferences, at a Glance
percent of the worldwide consumer products output. Over time, ‘Made in China’ will become a very high quality stamp of approval.” — James Root, VP, head of Asia Technology Practice, Bain & Company Conference... View Details
- 15 Feb 2011
- First Look
First Look: Feb. 15
workplace interactions. Building on West and Zimmerman's (1987) now classic articulation of gender as "the product of social doings," we describe this organizationally induced behavior as "undoing" gender. We use this... View Details
Keywords: Sean Silverthorne
- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of the process; and employee loyalty, satisfaction, productivity, and support." The results of... View Details
Keywords: Susan Young
- 01 Sep 2008
- News
Is Market Capitalism Headed for Trouble?
disparity of wealth and income in many countries and across regions. In turn, they thought these gaps could lead to populist politics that would adversely affect the conduct of capitalism. A second major concern was that our productive... View Details
- 01 Mar 2005
- News
A Primer on Patents
time, examiners were rewarded for issuing more patents, since that brought in more money. The quality of examiners’ work decreased accordingly. This change, combined with the creation of the CAFC, put sand in the system. Patents became... View Details
- 03 Jul 2012
- Research & Ideas
HBS Faculty on Supreme Court Health Care Ruling
private equity investors will be leery of funding this sector when the primary customer for its products is a government. They all know that the United Kingdom, with its government-controlled National Health Service, buys expensive cancer... View Details
- Web
Departments | Employment
and products that: help faculty develop courses to achieve their learning objectives; provide in-depth research support from our information experts and global network; help faculty, students, staff, and alumni to access and use world... View Details