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- All HBS Web (1,700)
- Faculty Publications (740)
- 05 Jun 2013
- What Do You Think?
Do We Need to Extend ‘No Surprises Management?’
symptom of competent managers than (a) cause of good performance " Another may have been provoked by Kapil Kumar Sopory when he offered the opinion that "NSM is an ideal concept. However, it will work upwards only if it is first... View Details
Keywords: by James Heskett
- Web
VBHCD Initiative - Institute For Strategy And Competitiveness
Kaplan’s research, Executive Education teaching, and consulting focus on linking cost and performance management systems to strategy implementation. His current research focuses on two topics: measuring and... View Details
- 24 Jul 2014
- Blog Post
Create a Content Marketing Strategy for your Talent Acquisitions Team
that might best engage those personas. For example, Jessica may be interested in learning about a product manager’s day-to-day role within the organization and new products being developed at the firm, while Matthew may be interested in learning how the organization is... View Details
- 11 Jul 2012
- News
A Man, and a Plan, in Africa
built his family’s New Jersey–based industrial distribution business over 15 years (to sell to a Fortune 50 company), and then as a consultant to family businesses and international investors. “We’ve witnessed countries mount concerted initiatives from the highest... View Details
- 13 Sep 2012
- Research & Ideas
Why Public Companies Underinvest in the Future
firm is doing relative to its peers. In essence, the stock price is a very public measure of the performance of the firm and its managers. The situation at private firms is typically very different. First,... View Details
Keywords: by Maggie Starvish
- 26 Jul 2024
- Research & Ideas
Why Great Ideas Get Stuck in Universities
commercial hindrance. A recent study of more than 500 biomedical startups suggests that ventures rooted in the core research of their founders have a more challenging time reaching key measures of success, such as raising capital or... View Details
- September 2020 (Revised September 2021)
- Supplement
Student Success at Georgia State University (B)
By: Michael W. Toffel, Robin Mendelson and Julia Kelley
This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Values and Beliefs; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (B)." Harvard Business School Supplement 621-039, September 2020. (Revised September 2021.)
- 19 Apr 2016
- Blog Post
First Minutes are Critical in New-Employee Orientation
the employee onboarding process, Gino says. The researchers hypothesized that companies would see positive performance results by emphasizing employee individuality from day one, testing their hypothesis through a series of field and lab... View Details
Keywords: All Industries
- 16 Feb 2023
- Blog Post
The Rituals of Case Method Teaching
excitement. Could a pre-performance ritual also affect anxiety levels? In their resulting collaboration they asked participants to sing karaoke, and measured the heart rate and performance skill of two... View Details
- 02 Dec 2015
- What Do You Think?
What Will It Take to Achieve Gender Equality in Leadership?
traditionally has held power. Another McKinsey study found that high levels of gender equality, measured on several societal dimensions across countries, are associated with such things as better female View Details
Keywords: by James Heskett
- 05 Jun 2007
- First Look
First Look: June 5, 2007
Periodical:Journal of Accounting and Public Policy (forthcoming) Abstract This paper examines the effects of mandated disclosure on the design of contracts and induced behavior in the presence of career concerns. We analyze the impact of two key properties of a... View Details
Keywords: Martha Lagace
- 22 May 2012
- First Look
First Look: May 22
Working PapersCorporate Social Responsibility and Access to Finance Authors:Beiting Cheng, Ioannis Ioannou, and George Serafeim Abstract In this paper, we investigate whether superior performance on corporate social responsibility (CSR)... View Details
Keywords: Sean Silverthorne
- 08 Jan 2001
- Research & Ideas
Can Japan Compete? [Part Two]
companies are already starting to find ways to combine incentives for performance with measures to create more loyalty and employee affiliation with the company. Japanese companies created a very extreme... View Details
Keywords: by Martha Lagace & Hilah Geer
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
other words, the more labor treaties a country signs, the more likely it will live up to its promises. Another factor that had a significant effect on factory performance was the degree of freedom of the press in the country. To View Details
Keywords: by Michael Blanding
- 02 Sep 2013
- Research & Ideas
The Curse of Double-Digit Growth
and their clients," government expansion did little to improve the country's infrastructure or political capacity. Overall, the double-digit fraternity exhibited a worse performance on every indicator of the quality of the business... View Details
Keywords: by Kim Girard
- 05 May 2003
- What Do You Think?
Is This a Golden Era for Marketing Productivity?
we should be experiencing a resurgence of productivity in marketing, measured in terms of less waste in advertising, more clearly focused sales effort, and fewer product, service, and brand failures. However, it also raises interesting... View Details
Keywords: by James Heskett
- 05 Apr 2004
- What Do You Think?
Should We Brace Ourselves for Another Era of M&A Value Destruction?
in an asymmetrical fashion (for example, through stock options), it is in their financial best interest to do M&A to add volatility to their business." Is M&A part of the natural Darwinian process of business, or is it rigged to produce inferior species of... View Details
Keywords: by James Heskett
- 20 Feb 2008
- First Look
First Look: February 20, 2008
and Jeffrey Wurgler Abstract Abstract We propose and test a catering theory of nominal stock prices. The theory predicts that when investors place higher valuations on low-price firms, managers will maintain share prices at lower levels, and vice-versa. Using View Details
Keywords: Martha Lagace
- 12 Oct 1999
- Research & Ideas
Paid for Success: Options for Compensating CEOs
When large public companies perform poorly, do the CEOs running them share the financial pain? That question, according to HBS associate professor Brian Hall, is not answered by looking at their salary and bonus but rather by a careful... View Details
Keywords: by Judith A. Ross
- 10 Jun 2015
- Research & Ideas
The Transparency Revolution in Corporate Reporting
giving them license to grow to such an extent, people expect that these businesses will behave in a responsible way. So ESG data is important for every industry because it helps measure that behavior, though the value of different ESG... View Details
Keywords: Re: George Serafeim