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July 2021
Article

Electronic Trace Data and Legal Outcomes: The Effect of Electronic Medical Records on Malpractice Claim Resolution Time

By: Sam Ransbotham, Eric Overby and Michael C. Jernigan

Information systems generate copious trace data about what individuals do and when they do it. Trace data may affect the resolution of lawsuits by, for example, changing the time needed for legal discovery. Trace data might speed resolution by clarifying what events... View Details

Keywords: Analytics and Data Science; Lawsuits and Litigation; Digital Transformation; Welfare; Health Industry

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Research in Black and White | Baker Library

Swinger sold for just $19.95. “The photographic trade and technical press appreciated the rapid evolution of Polaroid’s products over a relatively short period of time,” Ronald K. Fierstein writes in A Triumph of Geniu s, “recognizing the... View Details

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Ansel Adams and Polaroid R&D | Baker Library

be universally available at reasonable cost, creative expression and communication would be enhanced on a scale heretofore considered impossible.” (4) While in his own practice Adams took an active role in all aspects of developing View Details

01 Feb 1998
News

Women at the Top

19th-century textile mogul Francis Cabot Lowell, oil tycoon John D. Rockefeller, and technology titan Bill Gates. "It was a great way to start the program, because it gave us a background View Details

Keywords: Marguerite Rigoglioso and Susan Young

December 1975 (Revised January 1987)
Background Note

Note on Organization Design

By: Jay W. Lorsch

Deals with the organizational designer trying to create a structure, rewards, and a system of measurement that are compatible with the external environment, strategy, tasks, the members of the organization, management style, and the existing culture. View Details

Keywords: Organizational Design

July 1999 (Revised January 2003)
Case

Harley-Davidson Motor Company: Enterprise Software Selection

Describes Harley-Davidson's decision process for defining and selecting an enterprise-wide procurement software package and the institutional changes introduced as part of this process. Tells the story of Harley-Davidson's approach in developing integrated business... View Details

Keywords: Organizational Change and Adaptation; Information Technology; Groups and Teams; Software; Motorcycle Industry

May 2017
Case

Fresh to Table

By: Gautam Mukunda and Brooks C. Holtom

After the contentious firing of an office manager, the leadership at Fresh to Table, a software-as-a-service provider for luxury hotels and restaurants, make an unpleasant discovery. While reviewing the office manager's internal electronic communications, company... View Details

Keywords: Behavior; Resignation and Termination; Organizational Culture; Values and Beliefs; Leadership

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Business and Climate Change Course | HBS Online

- 2 weeks Mitigating Climate Change Explore the key processes involved in developing and scaling a mitigation strategy, assess emissions sources across a product’s lifecycle, and understand how View Details

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Leadership Execution and Action Planning (LEAP) - Course Catalog

the organization to attract new consumers and markets. Other topics include: How innovations affect mature organizations and how to respond to technological shocks. How firms... View Details

May 2016 (Revised November 2018)
Supplement

Moleskine (B)

By: Ryan Raffaelli, Raffaella Sadun and Kathy Qu

This case discusses the decisions and outcomes of CEO Arrigo Berni and founder Maria Sebregondi that the Moleskine (A) case laid out. View Details

Keywords: Creative Industries; Brand Building; Digital Innovation; Digital Services And Strategy; Process Improvement; Organization Change And Adaptation; Culture; Identity Construction; Growth and Development Strategy; Leadership; Organizational Change and Adaptation; Technological Innovation; Creativity; Brands and Branding; Consumer Products Industry

Edward McFowland III is an Assistant Professor in the Technology and Operations Management Unit at Harvard Business School. He teaches the first-year TOM course in the required curriculum.

Professor McFowland’s research interests – which lie at the... View Details

March 2020
Supplement

People Analytics at Teach For America (B)

By: Jeffrey T. Polzer and Julia Kelley

This is a supplement to the People Analytics at Teach For America (A) case. In this supplement, situated one year after the A case, Managing Director Michael Metzger must decide how to apply his team's predictive models generated from the previous year’s data. View Details

Keywords: Analytics; Human Resource Management; Data; Workforce; Hiring; Talent Management; Forecasting; Predictive Analytics; Organizational Behavior; Recruiting; Analytics and Data Science; Forecasting and Prediction; Recruitment; Selection and Staffing; Talent and Talent Management

May–June 2018
Article

What Most People Get Wrong about Men and Women: Research Shows the Sexes Aren't So Different

By: Catherine H. Tinsley and Robin J. Ely

Why have women failed to achieve parity with men in the workplace? Contrary to popular belief, it’s not because women prioritize their families over their careers, negotiate poorly, lack confidence, or are too risk averse. Meta-analyses of published studies show that... View Details

Keywords: Working Conditions; Gender; Equality and Inequality; Organizational Culture; Change Management

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24 Apr 2018
First Look

First Look at New Research and Ideas, April 24, 2018

practices; yet, tighter coupling is more likely in suppliers with certain types of managerial structures (certified management system and unions). We also find important interactions between these View Details

Keywords: Sean Silverthorne

01 May 2018
First Look

First Look at New Research and Ideas, May 1, 2018

https://cb.hbsp.harvard.edu/cbmp/product/718039 Harvard Business School Case 517-064 Note on the Impact of Millennials on the Food System In 2016, the millennial generation (those age 19 to 35 in 2016), the largest generation by... View Details

Keywords: Sean Silverthorne

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

creates a more genuine style of leadership communication. Interactivity turns that communication into a two-way dialogue, allowing management to respond to workers’ needs better, and act on their insights. View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

October 1988 (Revised April 1993)
Case

Seligram, Inc.: Electronic Testing Operations

Explores the obsolescence of a cost system when technology changes. In particular, it asks students to increase the number of cost center and allocation bases. The firm moves from a one-center, direct labor-hour system to a three-center, direct labor-hour and... View Details

Keywords: Technology; Cost Accounting; Change Management

January 1991 (Revised March 1996)
Case

Profiling at National Mutual (A)

This case series describes a company grappling with organizational change through information technology. National Mutual Life Association vies for Australian insurance industry leadership with its long-time competitor. It has purchased an expert system called Client... View Details

Keywords: Organizational Change and Adaptation; Information Technology; Insurance Industry; Australia