Organizational Performance - Publications - Faculty & Research

11 Jan 2011
First Look

First Look: Jan. 11

compulsory clawbacks in bankruptcy, can raise the average ex post welfare of depositors. Download the paper: http://www.nber.org/papers/w16620 What We Know: Turning Organizational Knowledge into Team View Details

Keywords: Sean Silverthorne

01 Sep 2008
News

Faculty Books

A Sense of Urgency by John P. Kotter (Harvard Business Press) Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his 1996 book, Leading Change, Professor Emeritus Kotter revealed... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Real Estate

July 2024
Article

Mass General Brigham’s Patient-Reported Outcomes Measurement System: A Decade of Learnings

By: Jason B. Liu, Robert S. Kaplan, David W. Bates, Mario O. Edelen, Rachel C. Sisodia and Andrea L. Pusic

This article describes the strategies that leaders at the Mass General Brigham (MGB) health system have used in launching a standardized patient-reported outcome measure (PROM) collection program in 2012, a major step in the value-based transformation of health care.... View Details

Keywords: Patient-reported Outcomes; Value Based Health Care; Health Care and Treatment; Transformation; Outcome or Result; Organizational Change and Adaptation; Performance Improvement; Health Industry

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October 14, 2019
Article

The Truth About Open Offices: There Are Reasons Why They Don't Produce the Desired Interactions

By: Ethan Bernstein and Ben Waber

It’s never been easier for workers to collaborate—or so it seems. Open, flexible, activity-based spaces are displacing cubicles, making people more visible. Messaging is displacing phone calls, making people more accessible. Enterprise social media such as Slack and... View Details

Keywords: Buildings and Facilities; Interpersonal Communication; Communication Technology; Design; Human Resources; Performance Productivity; Organizational Design

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01 Mar 2008
News

Lessons from Private Equity

potential of your company Developing a road map to get to that potential Accelerating current organizational performance Harnessing and rewarding top talent Leveraging cash as productively as possible... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services; Securities, Commodities, and Other Financial Investments; Finance; Management

01 Dec 2008
News

The CEO and the Functions of Leadership

are performed to a high standard. There is a vast literature on the choices, structures, and supporting systems involved in modern management, including strategy, organization structure, planning and resource allocation, and management... View Details

May 2024
Teaching Note

Making Progress at Progress Software (A) and (B)

By: Katherine Baldiga Coffman, Hannah Riley Bowles, Emma Ronzetti and Alexis Lefort

Teaching Note for HBS Case Nos. 924-010 and 924-011. View Details

Keywords: Leading Change; Organizational Culture; Performance Evaluation; Prejudice and Bias; Employee Relationship Management; Personal Development and Career; Technology Industry

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08 Jan 2001
Research & Ideas

Can Japan Compete? [Part Two]

companies are already starting to find ways to combine incentives for performance with measures to create more loyalty and employee affiliation with the company. Japanese companies created a very extreme version of such affiliation. The... View Details

Keywords: by Martha Lagace & Hilah Geer

28 Mar 2004
Research & Ideas

HBS Celebrates Social Enterprise Initiative

origin and mission of the Social Enterprise Initiative? James Austin: When we began the Social Enterprise Initiative, the opportunity that motivated us was to mobilize the talent and capacity of HBS to enhance the leadership, managerial competency, and View Details

Keywords: by Manda Salls

13 Mar 2007
First Look

First Look: March 13, 2007

greater benefit than verification effects to the performance of diverse groups. Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units Authors:A. Tucker,... View Details

Keywords: Martha Lagace

01 Dec 2000
News

Books

have implemented balanced scorecards, the performance management system that the pair developed in 1992. In The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment, the authors delve into... View Details

Keywords: Rogelio Fussa; Publishing Industries (except Internet); Information

08 Oct 2010
What Do You Think?

Will Transparency in CEO Compensation Have Unintended Consequences?

pay packages required recently for public companies, the amounts shown in those reports can be highly misleading. For example, what are we to make of "out-of-range" compensation resulting from the excellent performance of the... View Details

Keywords: by Jim Heskett

19 Dec 2005
Research & Ideas

Public Education Goes to School

organizational coherence in support of the strategy Developing and managing human capital Allocating resources in alignment with the strategy Using performance data for decision making and accountability... View Details

Keywords: by Mallory Stark; Education

02 Sep 2008
First Look

First Look: September 3, 2008

Standard for Quality Management Systems Affects Employees and Employers Authors:David I. Levine, Michael W. Toffel Abstract Several studies have examined how the ISO 9001 Quality Management System standard affects organizational outcomes... View Details

Keywords: Sean Silverthorne

21 Aug 2018
First Look

New Research and Ideas, August 21, 2018

Tracking Performance Indicators By: Beveridge, Christiana, Sofia Warner, Greg Leya, and Thomas W. Feeley Abstract—Given that accountable care organizations (ACOs) have not achieved the degree of cost reductions and quality improvements... View Details

Keywords: Dina Gerdeman

April 1997
Case

ABB Germany

By: Hugo Uyterhoeven

Describes Europe's most famous postwar multinational merger between Asea of Sweden and Brown Boveri of Switzerland. Gives background on both companies and focuses particularly on BBC's geographic organization, its corporate culture, and the relationship between its... View Details

Keywords: Mergers and Acquisitions; Multinational Firms and Management; Cross-Cultural and Cross-Border Issues; Goals and Objectives; Organizational Culture; Performance Improvement; Geographic Location; Rank and Position; Organizational Change and Adaptation; Sweden; Switzerland; Germany

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March 1999
Case

Australia's Telstra Corporation (A): Going Public

By: W. Earl Sasser, Carin-Isabel Knoop and Cate Reavis

Frank Blount is named CEO of Telstra, Australia's state-owned telecommunications giant. In preparation for its 1997 IPO, he must reorganize the company from an inefficient public entity into a lean, customer-driven organization. View Details

Keywords: Change Management; Initial Public Offering; Organizational Change and Adaptation; Customer Focus and Relationships; State Ownership; Performance Effectiveness; Privatization; Telecommunications Industry; Australia

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13 Jan 2003
Research & Ideas

Making Biotech Work as a Business

No matter how you slice the numbers, all arrows in biotechnology's financial performance after twenty years are still pointing downward, said HBS professor Gary P. Pisano recently. Despite the great promise of the sector—to improve the... View Details

Keywords: by Martha Lagace; Biotechnology; Health; Technology

01 Dec 2011
News

Alumni Book Briefs

in organizational success and personal growth. He also provides a 28-day program for mastering innovation’s key steps: finding insight, generating ideas, building businesses, and strengthening innovation prowess in the workforce and... View Details

Keywords: Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

October 1996 (Revised May 2001)
Case

Cantuga Farmworkers Clinic (A)

By: James E. Austin and Catherine Overholt

The board of directors of a rural health clinic fires its executive director. The case elaborates the evolution and progress of the clinic under this director during a period of growth and a changing health care environment. Factors contributing to and questioning the... View Details

Keywords: Health Care and Treatment; Resignation and Termination; Managerial Roles; Organizational Change and Adaptation; Performance Evaluation; Problems and Challenges; Rank and Position; Social Enterprise; Health Industry

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