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  • 14 Oct 2002
  • Research & Ideas

The Widening Rift Between Corporations and Society

of management became a central focus. This organizational narcissism not only produced the Enron effect, but it cost managers a front-row seat in a changing society marked by the dramatically different yearnings and needs of its own end... View Details
Keywords: by Martha Lagace
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

practical implications to the literature on organizational change, emotions, and language in global organizations. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55473 December 2018 Strategy Science The Strategy in... View Details
Keywords: Dina Gerdeman
  • 18 Sep 2012
  • First Look

First Look: September 18

Drawing on authenticity research, we propose that the initial stage of socialization leads to more effective employment relationships when it starts with newcomers expressing their personal identities. In a field experiment carried out in... View Details
Keywords: Sean Silverthorne
  • 19 Jun 2018
  • First Look

New Research and Ideas, June 19, 2018

current time to first available appointment was 93 days. The case considers several alternatives for reducing waiting time in outpatient neurology without increasing the total clinical staff. The case allows students to evaluate opportunities for expanding the View Details
Keywords: Dina Gerdeman
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

trend is the use of online tools to improve physical asset utilization in many traditional off-line businesses. This article discusses the water industry as an example, and the organizational changes and levers relevant to extracting... View Details
Keywords: by Sean Silverthorne
  • 25 Nov 2013
  • Research & Ideas

Hiding From Managers Can Increase Your Productivity

employees, too. During the first summer, the embeds quickly discovered the crux of the transparency problem, which Bernstein recalls in his paper The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

Francisco Ruiz-Aliseda Abstract In their seminal 1985 paper, Katz and Shapiro study systems compatibility in settings with one-sided platforms and direct network effects. We consider systems compatibility when competing platforms are two-sided and there are indirect... View Details
Keywords: Martha Lagace
  • 03 Apr 2006
  • Research & Ideas

The Competitive Advantage of Global Finance

world. What does the book add to the literature that you felt was lacking? Mihir Desai: Recent waves of globalization have had several distinct effects on firms that have not been addressed by many academics. First, rapidly integrating... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

state-owned enterprises. However, political and economic turmoil characterized the Russian economy for most of that decade. This paper examines characteristics of Russian marketing management during this period including marketing orientation, innovation, and aspects... View Details
Keywords: Sean Silverthorne
  • 03 Jan 2016
  • Research & Ideas

NFL Black Monday: How Much Do Coaches Really Matter?

resources at their disposal. When a team’s resource portfolio is not stellar, an able coach has a more noteworthy effect on productivity and performance. The worse the situation, the more important the coach. In a corporate world, this... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 22 Aug 2005
  • Research & Ideas

Balancing the Future Against Today’s Needs

customer needs both today and tomorrow, and the other that is focused on crazy innovation." Leaders who strike the balance well, note O'Reilly and Tushman, do so by mitigating the effects of separation with a structure that... View Details
Keywords: by Paul Michelman
  • 15 Feb 2000
  • Research & Ideas

The Right Connections

trying to raise money." Organizational behaviorists have known for years that third-party endorsements are critical to a young firm's success. Higgins and Gulati wanted to understand the origins and nature of these important... View Details
Keywords: by Judith A. Ross
  • May 1998 (Revised October 2001)
  • Case

Taco Bell Inc. (1983-1994)

By: Lynda M. Applegate, Leonard A. Schlesinger and Dave DeLong
Details the actions of John Martin, newly named CEO, as he leads Taco Bell through a decade of incremental and radical changes. By the end of the case, total system sales within Taco Bell, a Mexican style fast-food restaurant chain and a division of PepsiCo, have grown... View Details
Keywords: Business Subsidiaries; Transformation; Economic Growth; Food; Leadership Style; Growth and Development Strategy; Organizational Design; Performance Effectiveness; Food and Beverage Industry; Service Industry; Mexico
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  • 23 Apr 2001
  • Research & Ideas

Market Research Meets the “People Factor”

overall response rate was a respectable 44 percent. Each step led Zaltman and Deshpandé closer to several factors that they've determined can have a decisive effect on the use of market research. These factors include the purpose of the... View Details
Keywords: by Martha Lagace
  • 28 Feb 2005
  • Research & Ideas

How to Harness Auction Fever

Internet Auctions" currently in press in the journal Organizational Behavior and Human Decision Processes. Malhotra says the research carries lessons for business people who bid on everything from services to new employees.... View Details
Keywords: by Manda Salls; Web Services; Technology
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem Authors:Robert S. Huckman and Bradley R. Staats Abstract Prior work in organizational learning has failed to find a consistent View Details
Keywords: Martha Lagace
  • January 2023 (Revised April 2024)
  • Case

First to Fight? Culture, Tradition, and the United States Marine Corps (USMC)

By: Ranjay Gulati, Akhil Iyer and Joel Malkin
Over a history of more than 240 years, the United States Marine Corps has forged a distinct culture and institutional identity centered on its “warrior ethos.” In the wars of American history, Marines fought with uncommon valor, rising to international prominence for... View Details
Keywords: Change Management; Transformation; Talent and Talent Management; Government Administration; Management Practices and Processes; Management Systems; Organizational Change and Adaptation; Organizational Culture; Performance Effectiveness; United States
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  • 07 Feb 2005
  • Research & Ideas

How “Career Imprinting” Shapes Leaders

boards with J&J alumni: "They (J&J alumni) always want to decentralize, no matter what!" (With over 160 business units, J&J has always been a highly decentralized organization.) Organizational career imprints can... View Details
Keywords: by Mallory Stark
  • 13 Oct 2015
  • Research & Ideas

Does Business Get Done the Same Way in Emerging and Developed Countries?

operational effectiveness makes it easier to build domestic capacity, but then makes it really hard to break into Western European or North American markets. Not impossible—think LG, think Samsung—but expensive and challenging. Q:... View Details
Keywords: by Sean Silverthorne
  • 21 Feb 2012
  • Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

manifests itself in organizational practices that fail to take women's lives into account, hinder their ability to develop powerful networks, and create excessive performance pressure on women. A Fresh Approach The solution offered by... View Details
Keywords: by Maggie Starvish

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