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- 05 Jan 2010
- First Look
First Look: January 5
care and patient education programs provide opportunities to examine integrated practice units, early-stage and preventive care, and clinical coordination along the full care cycle. The focus on diabetes also enables discussion of what... View Details
Keywords: Martha Lagace
- 05 Mar 2007
- Research & Ideas
Risky Business? Protecting Foreign Investments
which involve projects by foreign companies to develop and manage large infrastructure projects in Indonesia, the book details the ways such deals can go bad both for the companies and the countries they operate in. It also examines how... View Details
- 11 Jan 2011
- First Look
First Look: Jan. 11
with the literature on heuristics and biases), and the study of thinking too much (as with the literature on decision analysis). In this review, we focus on the different types of decision errors that result from both modes of thought.... View Details
Keywords: Sean Silverthorne
- 10 Feb 2014
- HBS Case
Stressing Safety in South Africa’s Platinum Mines
"I will not support operations that are killing people." As with most teaching cases at HBS, Part A focuses on a key dilemma: What should Carroll have done? In short, should she have ordered the company to close the mine, to... View Details
- 26 Apr 2011
- First Look
First Look: April 26
expected profits. Using an extension to the newsvendor model, we focus on a relatively common scenario in which the firm's investor has imperfect information concerning the quality of the firm's investment opportunities. We apply Perfect... View Details
Keywords: Sean Silverthorne
- 06 Sep 2016
- First Look
September 6, 2016
Dillon, and David S. Duncan Abstract—Firms have never known more about their customers, but their innovation processes remain hit-or-miss. Why? According to Christensen and his coauthors, product developers focus too much on building... View Details
Keywords: Carmen Nobel
- 05 May 2009
- First Look
First Look: May 5, 2009
Authors:Ryan W. Buell, Dennis Campbell, and Frances X. Frei Publication:Production and Operations Management (forthcoming) Abstract This paper investigates the impact of self-service technology (SST) usage on customer satisfaction and... View Details
Keywords: Martha Lagace
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
Fredberg, and Flemming Norrgren. "The world of business has been governed by an implicit leadership model," Beer explains. "With the exception of a minority of CEOs, however—those we interviewed and others like them—the purpose of the firm is defined by a single-minded... View Details
Keywords: by Martha Lagace
- 30 Jun 2020
- Book
Capitalism Is More at Risk Than Ever
The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
- 24 Nov 2008
- Research & Ideas
Harvard Business School Discusses Future of the MBA
information and coordinate people and resources on an increasingly global scale, he says. As the business landscape took on a completely new look beginning in the mid-1990s, academic critics found an easy target in the mismatch between the fundamental disciplinary... View Details
- 08 Sep 2010
- First Look
First Look: September 8, 2010
markets, where they were losing market share to the likes of Apple and Samsung, or defend its market leadership in the low-margin, high-volume emerging markets. This case poses the following questions: Should Nokia stay the course, View Details
Keywords: Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
operations are not well integrated across media. As a consequence, a frequent shopper may be given first-class treatment in the physical store but receive marginal service on the telephone or via the Internet. Retailers need to tap into... View Details
- 17 Jan 2017
- First Look
First Look at New Research: January 17
integrating operations to avoid corruption. The difference, the authors believe, lies in the choice between “push” and “pull” investment. MNCs seek growth by pushing current products onto emerging middle-class consumers. They retain some... View Details
Keywords: Sean Silverthorne
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
now? Zuboff and Maxmin: A century ago mass consumption was on the rise. People wanted more things. The answer was to produce more goods at an ever-lower cost—mass production. Corporations were organized around a managerial hierarchy invented to provide a tight inward... View Details
Keywords: by Martha Lagace
- 17 Dec 2013
- First Look
First Look: December 17
good weather. When the weather is bad, individuals appear to focus more on their work than on alternate outdoor activities. We investigate the proposed relationship between worse weather and higher productivity through four studies: (1)... View Details
Keywords: Carmen Nobel
- 03 Mar 2011
- Research & Ideas
HBS Faculty on Revolution in the Middle East and North Africa
dictator's fall from power (e.g., in Egypt), we should focus on building relationships with the country's many future leaders and constituents. This outreach should include all parties that will be relevant in the future, not just those... View Details
- 02 Mar 2010
- First Look
First Look: March 2
top management must seize hold of the substantive content of the new strategy as well as its operational implementation—a top-down intervention we call deep dive—in order to overcome barriers to change that are manifest in a wide range of... View Details
Keywords: Martha Lagace
- 14 Mar 2017
- First Look
First Look at New Research, March 14
short rates works through the expectations hypothesis, while forward guidance on QE works through expected future bond risk premia. If a QE operation is expected to be undone in the near term, then its announcement will have a hump-shaped... View Details
Keywords: Sean Silverthorne
- 17 Jan 2017
- Research & Ideas
Can China Maintain Its Economic Power?
have to be in sync with the government, and by that I mean national, provincial, and local. Without government support you will fail. Q: Any words of advice for Western companies that want to do business with China? A: There are several things to View Details
Keywords: by Deborah Blagg
- 22 Dec 2015
- First Look
December 22, 2015
enterprises. The focus is on supply- and demand-side factors that help explicate cross-border expansion. The article explores how appropriability-informed and legacy-shaped entrepreneurial imagination motivates a process of creation and... View Details
Keywords: Carmen Nobel