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- All HBS Web
(1,382)
- People (1)
- News (136)
- Research (1,129)
- Events (4)
- Multimedia (3)
- Faculty Publications (899)
- 28 Jan 2002
- Research & Ideas
Read All About It! Newspapers Lose Web War
facing the Internet. Note that in the newspaper industry, digital content initially started with different advertising customers, a different business model, and a whole set of performance characteristics that made it appear unattractive on the View Details
- Article
Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter
The "rational person" standard, based on assumptions of economic self-interest, has long prevailed in legal reasoning. But understanding of decision making, behavioral choices, and possibilities for action must be enlarged to include a variety of factors that give... View Details
Keywords: Standards; Interests; Decision Making; Behavior; Value; Groups and Teams; Performance Expectations; Organizational Culture; Leadership; Business Cycles; Forecasting and Prediction; Motivation and Incentives
Kanter, Rosabeth M. "Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter." Alabama Law Review 62, no. 5 (2011).
- May 2004
- Background Note
56K Modem Battle
By: David B. Yoffie and Deborah Freier
Examines the battle to set the standard for the 56K modem. Set in 1996, this case looks at how computers accessed the Internet via a telephone line, or dial-up connection, and a hardware modem. In 1995, there were 18.6 million total modem unit shipments, with market... View Details
Keywords: Announcements; Revenue; Patents; Product Launch; Network Effects; Standards; Competition; Information Infrastructure; Internet and the Web; Technology Industry; Illinois
Yoffie, David B., and Deborah Freier. "56K Modem Battle." Harvard Business School Background Note 704-501, May 2004.
- 15 May 2018
- First Look
New Research and Ideas, May 15, 2018
to make predictions and teaches the core metrics to evaluate how accurate predictions are. It helps students understand how to choose among alternative model specifications and introduces the concepts of overfitting and in-sample versus... View Details
Keywords: Dina Gerdeman
- 21 Apr 2015
- First Look
First Look: April 21
nations, among them Germany, Japan, and Sweden. This note provides background on aspects of economic inequality. It begins by describing both income inequality and wealth inequality, providing an explanation of two widely used metrics and... View Details
Keywords: Carmen Nobel & Sean Silverthorne
- 20 Jan 2015
- First Look
First Look: January 20
They recommend a more coherent strategy that divides CSR efforts into three categories including those related to philanthropy, operational effectiveness, and shaping the firm's business model to better create shared value. Consideration is also given to developing... View Details
Keywords: Sean Silverthorne
- 05 Sep 2017
- News
Living the Quantitative Life
tracking a handful of things, I enjoyed it. And it was entirely a singular thing, I didn't really even share it with friends, I wasn't making public statements of, I promise my Facebook friends I will hit X metric by Y date. But then I... View Details
- 01 Jun 2009
- News
Too Big To Fail
problem is, no one yet has shown how to measure systemic risk. “There are a number of people trying to develop the metrics right now,” says Moss. Without metrics, policymakers are forced to wing it when confronted with a financial crisis.... View Details
- 10 Mar 2015
- News
Women in Tech: Breaking the Digital Ceiling
subconscious, says Brooks, “if your metric is ‘success’ and ‘investment opportunity’ and assuming that attractive men have it easiest all the way along, then that might be the rational, optimal choice. And that is extremely frustrating.”... View Details
Keywords: April White
- 01 Dec 2011
- News
Making the Case for Leadership
communicating that we want this to be a good, healthy place to work.” Achieving that buy-in comes from an explicit, public focus on that goal, incorporating creative employee ideas about how to achieve it, he adds—all backstopped by hard View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
- September 1996 (Revised April 1998)
- Case
Mobil USM&R (B): New England Sales and Distribution
By: Robert S. Kaplan
The general manager of a local gasoline/distillate sales and distribution business unit must communicate a new strategy to the unit's 300 employees. An initial strategic planning exercise identified a high-priority list of opportunities that blended the parent... View Details
Keywords: Balanced Scorecard; Adoption; Strategic Planning; Customization and Personalization; Management Practices and Processes; Growth and Development Strategy; Measurement and Metrics; Motivation and Incentives; Performance Evaluation; Energy Industry; Mining Industry; United States
Kaplan, Robert S. "Mobil USM&R (B): New England Sales and Distribution." Harvard Business School Case 197-026, September 1996. (Revised April 1998.)
- 11 Sep 2006
- Research & Ideas
Negotiating When the Rules Suddenly Change
judgment or tactical execution. Having a metric in place that rates your priorities and weighs tradeoffs will enable you to make good decisions on the fly. Axiom #3: Learn And Adapt Bolstering your capacity to sense and respond is key to... View Details
- 17 Feb 2015
- News
The First Five Years: Justin Pasquariello (MBA 2010)
they themselves have accomplished). “I think knowing exactly what I want has enabled me to have my own framework for personal success—which reduces the inclination to benchmark myself against other students/alumni by other metrics (like... View Details
Keywords: Health, Social Assistance
- 05 Aug 2014
- First Look
First Look: August 5
important and previously unidentified metric for assessing the health of the human emotional ecosystem. Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/quoidbach%20et%20al_372259e1-d8a0-4488-b09a-b4978f06f406.pdf August... View Details
Keywords: Sean Silverthorne
- Article
The Best of Both Worlds: Integrating Conscious and Unconscious Thought Best Solves Complex Decisions
Two studies address the debate over whether conscious or unconscious mental processes best handle complex decisions. According to Unconscious Thought Theory (Dijksterhuis & Nordgren, 2006), both modes of thinking have particular advantages: conscious thought can follow... View Details
Keywords: Forecasting and Prediction; Values and Beliefs; Information; Knowledge Management; Management Skills; Management Style; Measurement and Metrics; Success; Research; Cognition and Thinking; Personal Characteristics; Perception
Nordgren, Loran F., Maarten W. Bos, and Ap Dijksterhuis. "The Best of Both Worlds: Integrating Conscious and Unconscious Thought Best Solves Complex Decisions." Journal of Experimental Social Psychology 47, no. 2 (March 2011): 509–511.
- 01 Mar 2010
- News
Money Matters
customer-oriented advisers. The training program includes a set of metrics that relationship managers must hit in the first thirty, sixty, and ninety days. “We track performance against those measures and have area managers coach staff to... View Details
- 25 Feb 2022
- Blog Post
Climate Stories Episode #1: Kameale C. Terry
stations. I hope the uptime metric means that more people will give thought to the funding needed and will signal to companies that the time is now to invest in the means necessary to meet the 97% standard, if they haven’t already done... View Details
- Web
Past Projects | Social Enterprise | Harvard Business School
data analysis and metrics tracking. ArcelorMittal and the private sector during the Ebola crisis Spring 2016 | Focus: Healthcare; International Development Team: Sarah Nam and Sisi Pan Description: The Ebola outbreak in 2013-16 devastated... View Details
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
measurement and disclosure of important metrics and information. In this chapter, we examine the effect of sustainability disclosure regulations on firms’ disclosure practices and valuations. Specifically, we explore the implications of... View Details
Keywords: Re: Multiple Faculty
- 12 Aug 2014
- First Look
First Look: August 12
clients. A critical component of the One-Firm initiative was a technology-enabled performance management system that articulated metrics for individual and group performance and aligned these with the overall performance of IDFC. While... View Details
Keywords: Sean Silverthorne