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  • All HBS Web  (4,646)
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  • April 1989
  • Case

Norton Auto Supply

By: Janice H. Hammond
Describes a multiechelon distribution system for the distribution of automobile spare parts. An analyst has been hired by the Norton Auto Supply Co. to improve the company's inventory planning and control techniques. Includes demand, cost, weight, and supplier lead... View Details
Keywords: Business or Company Management; Operations; Distribution Channels; Management Practices and Processes; Management; Strategy; Industrial Products Industry; Auto Industry
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Hammond, Janice H. "Norton Auto Supply." Harvard Business School Case 689-084, April 1989.
  • April 1964 (Revised September 1982)
  • Case

Empire Glass Co. (B)

Details the behavior of line managers, management staff, and workers in response to long-established control system developed by corporation headquarters. View Details
Keywords: Behavior; Management Systems; Employees; Manufacturing Industry
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Lawrence, Paul R. "Empire Glass Co. (B)." Harvard Business School Case 109-044, April 1964. (Revised September 1982.)

    Yiwei Li

    Yiwei Li is a Doctoral student of Business Administration at Harvard Business School. He concentrates on managerial accounting research, with interest in topics like incentive scheme and management control system. He pursues the goal  of applying research output into... View Details

      Kyle R. Myers

      Kyle Myers is an assistant professor of business administration in the Technology and Operations Management unit. He teaches the first-year Technology and Operations Management course.

      Professor Myers studies the economics of innovation. His research is at... View Details

      Keywords: health care; biotechnology; pharmaceuticals; energy; high technology
      • 02 Aug 2004
      • What Do You Think?

      For Greater Transparency, Is Section 404 an Effective Response?

      an entire group of lower level functions and staff." Rich Lanza pointed out that "(Section 404) is a necessary step ... (but) more continuous controls monitoring is needed that independently... View Details
      Keywords: by James Heskett
      • 2017
      • Working Paper

      Crime and Violence: Desensitization in Victims to Watching Criminal Events

      By: Rafael Di Tella, Lucía Freira, Ramiro H. Gálvez, Ernesto Schargrodsky, Diego Shalom and Mariano Sigman
      We study desensitization to crime in a lab experiment by showing footage of criminal acts to a group of subjects, some of whom have been previously victimized. We measure biological markers of stress and behavioral indices of cognitive control before and after treated... View Details
      Keywords: Crime; Biological Markers; Experiment; Victimization; Desensitization; Crime and Corruption; Perspective; Attitudes; Behavior
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      Di Tella, Rafael, Lucía Freira, Ramiro H. Gálvez, Ernesto Schargrodsky, Diego Shalom, and Mariano Sigman. "Crime and Violence: Desensitization in Victims to Watching Criminal Events." Harvard Business School Working Paper, No. 18-039, October 2017.
      • May 2016 (Revised September 2017)
      • Case

      Pal's Sudden Service—Scaling an Organizational Model to Drive Growth

      By: Gary P. Pisano, Francesca Gino and Bradley R. Staats
      Pal's Sudden Service has developed a unique operating model and organizational culture in the quick service restaurant business. With a deep emphasis on process control and improvement, zero defects, extensive training, and a high level of employee engagement, Pal's... View Details
      Keywords: Growth Strategy; Corporate Culture; Operations Strategy; Motivation; Values; Motivation and Incentives; Strategy; Values and Beliefs; Service Operations; Organizational Culture; Growth and Development Strategy; Service Industry; Food and Beverage Industry
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      Pisano, Gary P., Francesca Gino, and Bradley R. Staats. "Pal's Sudden Service—Scaling an Organizational Model to Drive Growth." Harvard Business School Case 916-052, May 2016. (Revised September 2017.)
      • August 31, 2017
      • Article

      CEOs Should Get Personally Involved in Talent Development

      By: Frank V. Cespedes, Jay Galeota and Michael Wong
      Estimates indicate that, globally, human capital has a value about 2.3 times that of physical capital. This difference is likely to widen in increasingly service-driven economies. Yet, most companies maintain their equipment better than their people. The issue is not... View Details
      Keywords: Talent and Talent Management; Employees; Training
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      Cespedes, Frank V., Jay Galeota, and Michael Wong. "CEOs Should Get Personally Involved in Talent Development." ChiefExecutive.net (August 31, 2017).
      • March 2016 (Revised February 2023)
      • Exercise

      Advertising Experiments at RestaurantGrades

      By: Michael Luca, Weijia Dai and Hyunjin Kim
      Advertising Experiments at RestaurantGrades is an exercise in which students are asked to analyze and make a recommendation on the basis of simulated experimental data. The setting is a hypothetical restaurant review company called RestaurantGrades (RG), which shows... View Details
      Keywords: Analysis; Digital Marketing
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      Luca, Michael, Weijia Dai, and Hyunjin Kim. "Advertising Experiments at RestaurantGrades." Harvard Business School Exercise 916-038, March 2016. (Revised February 2023.)
      • 2015
      • Working Paper

      Replicating Private Equity with Value Investing, Homemade Leverage, and Hold-to-Maturity Accounting

      By: Erik Stafford
      Private equity funds tend to select relatively small firms with low EBITDA multiples. Publicly traded equities with these characteristics have high risk-adjusted returns after controlling for common factors typically associated with value stocks. Hold-to-maturity... View Details
      Keywords: Value Investing; Endowments; Investment Management; Asset Pricing; Private Equity; Investment; Management; United States
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      Stafford, Erik. "Replicating Private Equity with Value Investing, Homemade Leverage, and Hold-to-Maturity Accounting." Harvard Business School Working Paper, No. 16-081, January 2016.
      • Article

      Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change

      By: A. Tucker and A. Edmondson
      The importance of hospitals learning from their failures hardly needs to be stated. Not only are matters of life and death at stake on a daily basis, but also an increasing number of U.S. hospitals are operating in the red. This article reports on in-depth qualitative... View Details
      Keywords: Health Care and Treatment; Health Industry
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      Tucker, A., and A. Edmondson. "Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change." California Management Review 45, no. 2 (Winter 2003). (Winner of Accenture Award For the article published in the California Management Review that has made the most important contribution to improving the practice of management​.)

        Jung Koo Kang

        Jung Koo Kang is an assistant professor in the Accounting and Management Unit. He teaches the Financial Reporting and Control course in the MBA required curriculum.

        Professor Kang’s research focuses on financial technology and innovation, alternative data,... View Details

        • July 2005 (Revised February 2011)
        • Case

        Tanpin Kanri: Retail Practice at Seven-Eleven Japan

        By: Rajiv Lal and Arar Han
        Toshifumi Suzuki, chairman and CEO of Seven and I Holding Co., was widely credited as the mastermind behind Seven-Eleven Japan's spectacular rise. Although Seven-Eleven Japan began as a small licensee of U.S. convenience store chain 7-Eleven, Inc. (then Southland... View Details
        Keywords: Framework; Growth and Development Strategy; Management Practices and Processes; Demand and Consumers; Distribution; Logistics; Technology; Retail Industry; Japan
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        Lal, Rajiv, and Arar Han. "Tanpin Kanri: Retail Practice at Seven-Eleven Japan." Harvard Business School Case 506-002, July 2005. (Revised February 2011.)
        • January 2000 (Revised September 2002)
        • Case

        Hitting the Wall: Nike and International Labor Practices

        By: Debora L. Spar and Jennifer Burns
        In the mid-1990s Nike, one of the world's most successful footwear companies, is hit by a spate of alarmingly bad publicity. After years of high-profile media attention as the company that can "just do it," Nike is suddenly being portrayed as a firm that relies on... View Details
        Keywords: Wages; Developing Countries and Economies
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        Spar, Debora L., and Jennifer Burns. "Hitting the Wall: Nike and International Labor Practices." Harvard Business School Case 700-047, January 2000. (Revised September 2002.)
        • June 1989 (Revised July 2006)
        • Case

        Chaircraft Corporation, 1988

        By: Steven C. Wheelwright
        Illustrates the difficulty of effective production planning and production control in a multistage production process affected by seasonal demand. A rewritten version of an earlier case by S.C. Wheelwright. View Details
        Keywords: Governance Controls; Demand and Consumers; Production; Performance Effectiveness; Planning
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        Wheelwright, Steven C. "Chaircraft Corporation, 1988." Harvard Business School Case 689-082, June 1989. (Revised July 2006.)
        • 09 Nov 2017
        • HBS Seminar

        Alfonso Gambardella, Bocconi University

        • October 1992 (Revised August 1994)
        • Case

        Allied-Signal: Managing the Hazardous Waste Liability Risk

        By: Richard H.K. Vietor and Edward Prewitt
        Allied-Signal, Inc., one of the world's oldest chemical companies and today a diversified conglomerate, is liable for clean-up costs of old hazardous waste sites. These costs are substantial: reserves grew to nearly $500 million in 1991. Attempting to avoid further... View Details
        Keywords: Wastes and Waste Processing; Environmental Sustainability; Programs; Cost Management; Policy; Government Legislation; Factories, Labs, and Plants; Governance Compliance; Legal Liability; Chemical Industry; United States; Europe
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        Vietor, Richard H.K., and Edward Prewitt. "Allied-Signal: Managing the Hazardous Waste Liability Risk." Harvard Business School Case 793-044, October 1992. (Revised August 1994.)
        • March 2001
        • Case

        Veltvest Corporation

        The founder and president of the company find it difficult to relinquish control to the next generation. View Details
        Keywords: Family Business; Management Succession
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        Tagiuri, Renato. "Veltvest Corporation." Harvard Business School Case 901-054, March 2001.
        • 20 May 2019
        • News

        Why Do We Let Political Parties Act Like Monopolies?

        • April 1991 (Revised December 1997)
        • Case

        Southland Corp. (A)

        By: Richard S. Ruback
        Examines the Thompson's $4.9 billion leveraged buyout of the Southland Corp. in 1987. As the original founders of Southland, the Thompsons were concerned about losing control over the company upon learning of the Belzberg family's acquiring interest. The teaching... View Details
        Keywords: Leveraged Buyouts; Governance Controls; Corporate Governance; Bids and Bidding; Valuation; Forecasting and Prediction; Management Analysis, Tools, and Techniques; Strategy; Cash Flow
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        Ruback, Richard S. "Southland Corp. (A)." Harvard Business School Case 291-038, April 1991. (Revised December 1997.)
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