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  • All HBS Web  (5,698)
    • People  (6)
    • News  (1,384)
    • Research  (3,634)
    • Events  (31)
    • Multimedia  (20)
  • Faculty Publications  (2,294)
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  • July 2006 (Revised August 2007)
  • Case

Charles Veillon, S.A. (A)

By: Lynn S. Paine and Aldo Sesia
The top management team at Charles Veillon, a Swiss mail-order company, is considering whether to work with a human rights organization to monitor the labor practices of its suppliers. A particular concern is avoiding child labor and other forms of workplace coercion.... View Details
Keywords: Ethics; Governance Controls; Labor; Rights; Nonprofit Organizations; Switzerland
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Paine, Lynn S., and Aldo Sesia. "Charles Veillon, S.A. (A)." Harvard Business School Case 307-002, July 2006. (Revised August 2007.)
  • March 2023
  • Supplement

Deepa Bachu (B): Insights and Experiments at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal
In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details
Keywords: Buildings and Facilities; Design; Training; Working Conditions; Business or Company Management; Production; Business Processes; Corporate Social Responsibility and Impact; Outcome or Result; Performance Improvement; Programs; Business and Stakeholder Relations; Groups and Teams; Labor and Management Relations; Rank and Position; Safety; Attitudes; Behavior; Motivation and Incentives; Trust; Well-being; Pulp and Paper Industry; Pulp and Paper Industry; Pulp and Paper Industry; India
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Graeber, Thomas, Joshua Schwartzstein, and Amram Migdal. "Deepa Bachu (B): Insights and Experiments at Pensaar Design." Harvard Business School Supplement 923-034, March 2023.
  • 01 Jun 1998
  • News

Short Takes

experimentation and project-specific teams, on the other hand, reflects the advantages - and risks - of a more mobile, highly trained labor force. West's research highlights... View Details
Keywords: Orna Feldman and Caroline Chauncey
  • August 1986 (Revised May 1989)
  • Case

Timken Co.

Describes the efforts of the Timken Co., a major international producer of bearings and steel, to develop an effective employee communication program. The case examines the intense international competitive atmosphere, the recent record of job losses in related... View Details
Keywords: Employees; Communication Strategy; Manufacturing Industry; Steel Industry
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Hattersley, Michael E. "Timken Co." Harvard Business School Case 387-035, August 1986. (Revised May 1989.)
  • 01 Feb 2016
  • Research & Ideas

CEOs and Coaches: How Important is Organizational 'Fit?'

and 1994, within the Australian Football League and its precursor, the Victorian Football League. (See Matching and Mobility in the Market for Australian Rules Football Coaches... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • Fast Answer

Challenges and Opportunities in the Restaurant Industry

taverns,buffets & cafeterias -social media marketing and restaurant apps -brand management     Mintel - consumer market studies and primary and... View Details
  • December 2017
  • Article

Is There a Doctor in the House? Expert Product Users, Organizational Roles, and Innovation

By: Riitta Katila, Sruthi Thatchenkery, Michael Christensen and Stefanos A. Zenios
We explore the impact on innovation that professional end-users of a product have as inventors, executives, and board members in a young firm. In contrast to prior literature, which has emphasized technology roles, we put the spotlight on the executive and governance... View Details
Keywords: Innovation; User Innovation; Healthcare; Innovation and Management; Entrepreneurship; Medical Devices and Supplies Industry
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Katila, Riitta, Sruthi Thatchenkery, Michael Christensen, and Stefanos A. Zenios. "Is There a Doctor in the House? Expert Product Users, Organizational Roles, and Innovation." Academy of Management Journal 60, no. 6 (December 2017): 2415–2437.
  • 01 Sep 2016
  • News

Alumni and Faculty Books for September 2016

content at all costs but from unearthing related opportunities close by. Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work by Joseph Badaracco (Harvard Business... View Details
  • 01 Dec 2008
  • News

The CEO and the Functions of Leadership

work of the organization. The recruiting and retention of the management team is therefore another vital function of leadership. “In each of these areas, the challenge is not only design View Details
  • 19 Oct 2021
  • Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

stores,” which now outnumber all of the Starbucks and McDonald’s in the United States combined. They will account for 40 percent of all new store openings this year, according to a Coresight Research report. Willy Shih, the Robert View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Retail
  • March 2015
  • Supplement

MELF and Business Culture in the Twin Cities (C)

By: Clayton S. Rose and David Lane
Leaders of the many Fortune 500 firms headquartered in Minneapolis-St. Paul have a long history of engaging collectively, and with educational, political and social leaders, to deal with important community issues. Focusing on the participation of leading CEOs in the... View Details
Keywords: Education; Business and Community Relations; Management Teams; Minneapolis; Saint Paul
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Rose, Clayton S., and David Lane. "MELF and Business Culture in the Twin Cities (C)." Harvard Business School Supplement 315-080, March 2015.

    When Should a Social Platform Give People Fewer Choices and Charge More for Them?

    Existing economic wisdom offers unequivocal advice to managers seeking to establish new platform businesses: Invest to acquire users as quickly as possible and make sure that they have ... View Details

    • 01 Dec 2022
    • News

    Educating, Connecting, and Mobilizing Around Climate Change

    series focusing on topics such as “Accounting for Climate Change.” “The BEI’s mission is to educate, connect, and mobilize students, faculty, alumni, and other business leaders around climate change View Details
    Keywords: Jennifer Gillespie
    • September 2014 (Revised February 2017)
    • Case

    Belk: Towards Exceptional Scheduling

    By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall
    With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,... View Details
    Keywords: Retail; Scheduling; Local Autonomy; Automation; Metrics; Organizational Change; Human Resource Management; Process Improvement; Performance Measurement; Transparency; Southern United States; Retailing; Department Stores; System Outsourced Services; Employee Relationship Management; Selection and Staffing; Change Management; Governance Controls; Resource Allocation; Service Operations; Organizational Culture; Organizational Change and Adaptation; Performance Evaluation; Performance Improvement; Applications and Software; Family Business; Retail Industry; Technology Industry; United States
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    Bernstein, Ethan, Saravanan Kesavan, Bradley Staats, and Luke Hassall. "Belk: Towards Exceptional Scheduling." Harvard Business School Case 415-023, September 2014. (Revised February 2017.)
    • 31 Aug 2020
    • What Do You Think?

    Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

    causal relationship between diversity and profitability, then management can safely argue that managing for diversity is a way to increase shareholder value. If, however, the... View Details
    Keywords: by James Heskett
    • March 2015
    • Supplement

    MELF and Business Culture in the Twin Cities (B)

    By: Clayton S. Rose and David Lane
    Leaders of the many Fortune 500 firms headquartered in Minneapolis-St. Paul have a long history of engaging collectively, and with educational, political and social leaders, to deal with important community issues. Focusing on the participation of leading CEOs in the... View Details
    Keywords: Education; Business and Community Relations; Management Teams; Minneapolis; Saint Paul
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    Rose, Clayton S., and David Lane. "MELF and Business Culture in the Twin Cities (B)." Harvard Business School Supplement 315-079, March 2015.
    • 15 Aug 2024
    • Op-Ed

    Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

    aligned and trained to handle crisis communication effectively and manage public relations under pressure. Process: Develop a well-defined... View Details
    Keywords: by Hise Gibson and Anita Lynch
    • November 2010 (Revised November 2017)
    • Case

    Washout: The Founders' Tale and the Investors' Tale

    By: Lena G. Goldberg and Chad M. Carr
    The competing narratives of the founders of Alantec, Inc. and the venture capitalists who funded the company are explored in the context of Kalashian v. Advent VI Ltd. a California Superior Court case. The founders of the company, which produced switches for computer... View Details
    Keywords: Business Startups; Venture Capital; Governance Controls; Governing and Advisory Boards; Lawsuits and Litigation; Managerial Roles; Ownership Stake; Business and Shareholder Relations; Conflict and Resolution; Technology Industry
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    Goldberg, Lena G., and Chad M. Carr. "Washout: The Founders' Tale and the Investors' Tale." Harvard Business School Case 311-078, November 2010. (Revised November 2017.)
    • June 2012
    • Article

    The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control

    By: Ethan S. Bernstein
    Using data from embedded participant-observers and a field experiment at the second largest mobile phone factory in the world, located in China, I theorize and test the implications of transparent organizational design on workers' productivity and organizational... View Details
    Keywords: Transparency; Privacy; Organizational Learning; Operational Control; Organizational Performance; Chinese Manufacturing; Field Experiment; Rights; Interpersonal Communication; Management Practices and Processes; Ethics; Corporate Disclosure; Performance Productivity; Boundaries; Organizations; Social and Collaborative Networks; Labor and Management Relations; Power and Influence; Manufacturing Industry; China
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    Bernstein, Ethan S. "The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control." Administrative Science Quarterly 57, no. 2 (June 2012): 181–216.
    • 01 Oct 2001
    • News

    HBS Alumnae Chart Career Choices and Transitions

    with nonprofits. Many had started their own businesses, and others had developed part-time work options. Several were pursuing efforts related to education, an interest often sparked by their own children's... View Details
    Keywords: Laura Singleton; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
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