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  • All HBS Web  (31,697)
    • People  (77)
    • News  (6,872)
    • Research  (19,789)
    • Events  (160)
    • Multimedia  (585)
  • Faculty Publications  (17,582)
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  • 2006
  • Book

Invisible Engines: How Software Platforms Drive Innovation and Transform Industries

By: David S. Evans, Andrei Hagiu and Richard Schmalensee
Keywords: Digital Platforms; Applications and Software; Innovation and Invention; Transformation
Citation
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Evans, David S., Andrei Hagiu, and Richard Schmalensee. Invisible Engines: How Software Platforms Drive Innovation and Transform Industries. MIT Press, 2006.
  • June 2018 (Revised November 2018)
  • Case

Innovation at Insigne Health

By: Srikant M. Datar, Linda A. Cyr and Caitlin N. Bowler
Insigne Health is a fictional for-profit, integrated health insurer/health care provider whose leadership believes that by shifting members’ focus from “sickness” to “well-being” it could increase the overall health of its insured population and decrease the resources... View Details
Keywords: Design Thinking; Behavior Change; Chronic Disease; Health Care; Health Care and Treatment; Design; Behavior; Change; Innovation and Management
Citation
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Datar, Srikant M., Linda A. Cyr, and Caitlin N. Bowler. "Innovation at Insigne Health." Harvard Business School Case 118-042, June 2018. (Revised November 2018.)
  • June 2002
  • Article

The Rules of Innovation

By: Clayton M. Christensen
Keywords: Innovation and Invention
Citation
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Christensen, Clayton M. "The Rules of Innovation." Technology Review (June 2002).
  • 08 Feb 2007
  • Working Paper Summaries

Managing Know-How

Keywords: by Deishin Lee & Eric Van den Steen
  • Research Summary

Corporate Risk Management

Traditionally companies have managed different kinds of risk individually: the corporate treasurer or finance director handles credit risk and foreign exchange risk, the human resources manager handles employment risk, and so on. Integrated risk management calls for... View Details
  • 2016
  • Article

The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning

By: Teresa M. Amabile and Michael G. Pratt
Leveraging insights gained through a burgeoning research literature over the past 28 years, this paper presents a significant revision of the model of creativity and innovation in organizations published in Research in Organizational Behavior in 1988. This... View Details
Keywords: Progress; Meaningful Work; Affect; Creativity; Organizations; Innovation and Invention; Motivation and Incentives
Citation
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Amabile, Teresa M., and Michael G. Pratt. "The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning." Research in Organizational Behavior 36 (2016): 157–183.
  • January 2004 (Revised March 2005)
  • Background Note

Managing Client Conflicts

By: Ashish Nanda
This case describes the two types of client conflict--conflict of duty and conflict of service--that professionals manage. It delineates how the management of these conflicts affects the scale and scope of service that professionals provide. View Details
Keywords: Conflict Management; Service Industry
Citation
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Nanda, Ashish. "Managing Client Conflicts." Harvard Business School Background Note 904-059, January 2004. (Revised March 2005.)
  • 01 Sep 2014
  • News

In Search of Innovation

impact. This new challenge, also hosted by HBS and HMS, will identify existing improvements that should be widely implemented—scalable innovations that are demonstrably successful in increasing the... View Details
Keywords: April White; faculty research
  • 21 Sep 2011
  • News

Innovators don't ignore customers

  • Teaching Interest

Technology and Operations Management - MBA Required Curriculum

This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as... View Details

  • 1992
  • Chapter

Technological Change and The Management of Architectural Knowledge

By: Rebecca M. Henderson
Keywords: Technological Innovation; Knowledge Management
Citation
Related
Henderson, Rebecca M. "Technological Change and The Management of Architectural Knowledge." In Transforming Organizations, edited by Thomas Kochan and Michael Useem. New York: Oxford University Press, 1992. (Reprinted in Organizational Learning, edited by Michael D. Cohen and Lee S. Sproull, Calif.: Sage Publications Inc., 1996.)
  • May 2020 (Revised January 2022)
  • Case

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (A)

By: Linda A. Hill, Allison J. Wigen and Emily Tedards
Michael Ku joined Pfizer in 2011, after the company had undergone three large-scale mergers and acquisitions. His mission was to drive the digital transformation of the company’s clinical supply chain, but he knew he had to start with the culture. Over the next eight... View Details
Keywords: Innovation; Digital; Change; Culture; Management; Talent; Pharmaceutical Companies; Customer-centricity; Collaboration; Cross-functional Management; Purpose; Leadership; Innovation and Invention; Transformation; Organizational Culture; Change Management; Talent and Talent Management; Customer Focus and Relationships; Supply Chain; Decision Making; Mission and Purpose
Citation
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Hill, Linda A., Allison J. Wigen, and Emily Tedards. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (A)." Harvard Business School Case 420-108, May 2020. (Revised January 2022.)
  • 2008
  • Other Unpublished Work

Accounting, Risk Management and the Aftermath of a Control Debacle

By: Anette Mikes
Despite the widespread adoption of risk management systems in the financial services industry, recent control debacles highlight the apparent lack of top managerial attention to risk controls. Yet in order to understand the workings and uses of risk controls (or any... View Details
Keywords: Risk Management; Governance Controls; Management Systems; Accounting; Conflict and Resolution; Trends; Financial Services Industry
Citation
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Mikes, Anette. "Accounting, Risk Management and the Aftermath of a Control Debacle." 2008.
  • TeachingInterests

Technology and Operations Management - MBA Required Curriculum

By: Robert S. Huckman

This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its... View Details

  • June 2018
  • Supplement

Amil and the Health Care System in Brazil (B)

By: Regina Herzlinger, Ana Maria Malik, Ruth Costas and Priscilla Zogbi
Brazilian Managed Care Organization Amil faces a series of challenges while trying to redefine the terms of its relationship with hospitals and clinics and to implement a new health care model based on primary care and family medicine. View Details
Keywords: Health Care; Brazil; Managed Care; Innovation; Health Care Industry; Health Care and Treatment; Health; Cost Management; Innovation and Invention; Competitive Strategy; Health Industry; Insurance Industry; Brazil
Citation
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Herzlinger, Regina, Ana Maria Malik, Ruth Costas, and Priscilla Zogbi. "Amil and the Health Care System in Brazil (B)." Harvard Business School Supplement 318-149, June 2018.
  • October 1978 (Revised November 1985)
  • Background Note

Managing Interpersonal Conflict

Discusses the nature and dynamics of interpersonal conflict and suggests how to diagnose and manage a conflict situation. The perspective employed is that of an interested third party who wishes to intervene in the conflict to resolve or control it. Focuses on how to... View Details
Keywords: Conflict Management
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Barnes, Louis B., and James P. Ware. "Managing Interpersonal Conflict." Harvard Business School Background Note 479-004, October 1978. (Revised November 1985.)
  • 13 Jan 2021
  • Blog Post

Staying Curious with the Harvard Innovation Labs Ahead of the 2021 Virtual President’s Innovation Challenge

What is the President’s Innovation Challenge (PIC)? The President’s Innovation Challenge (PIC) is a call to action for Harvard students and alumni pursuing ventures that push... View Details
  • Teaching Interest

Risk Management for Corporate Leaders

By: Robert Simons
As companies adapt to the aftershocks of the global recession, senior executives and boards are discovering that risk management has never been more important. The financial crisis revealed that risk management structures break down just when... View Details
  • 29 Nov 2012
  • News

Who is going to innovate and truly lead sustainable business?

  • 08 Jul 2020
  • Working Paper Summaries

Inventing the Endless Frontier: The Effects of the World War II Research Effort on Post-War Innovation

Keywords: by Daniel P. Gross and Bhaven N. Sampat
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