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  • 08 Aug 2017
  • First Look

First Look at Research and Ideas, August 8, 2017

be best performing in terms of annual profitability; membership was considered highly prestigious. We document that index-inclusion incentives led firms to increase return on equity (ROE) proportionally by 35% on average through higher... View Details
Keywords: Sean Silverthorne
  • 02 Mar 2009
  • Research & Ideas

When Goal Setting Goes Bad

Business School. We asked Professor Bazerman to explore in more depth some of the paper's findings. Sean Silverthorne: So, are you against incentives and goals? Max Bazerman: No, my coauthors and I are not against incentives. We believe... View Details
Keywords: by Sean Silverthorne
  • Web

Health Care - Faculty & Research

too often, when graduates of these programs enter the workforce, they find themselves unequipped to meet the challenges for innovation of 21st century health care. December 2014 Article No Margin, No Mission? A Field Experiment on View Details
  • Web

Topics - HBS Working Knowledge

Education (1) Mining (1) Misleading and Fraudulent Advertising (1) Mission and Purpose (20) Mobile Technology (8) Money (4) Monopoly (6) Moral Sensibility (25) Motivation and Incentives (146) Multi-Sided Platforms (5) Multinational Firms... View Details
  • August 2018
  • Article

Creative Sparks or Paralysis Traps? The Effects of Contradictions on Creative Processing and Creative Products

By: Goran Calic and Sébastien Hélie
Paradoxes are an unavoidable part of work life. The unusualness of attempting to simultaneously satisfy contradictory imperatives can result in creative outcomes that simultaneously satisfy both imperatives by inducing search for, and selection of, novel and useful... View Details
Keywords: Creativity; Cognition and Thinking; Business or Company Management; Performance
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  • February 2025
  • Article

Improving Customer Compatibility with Tradeoff Transparency

By: Ryan W. Buell and MoonSoo Choi
Through a large-scale field experiment with 393,036 customers considering opening a credit card account with a nationwide retail bank, we investigate how providing transparency into an offering’s tradeoffs affects subsequent rates of customer acquisition and long-run... View Details
Keywords: Transparency; Customer Selection; Customer Compatibility; Retention; Service Operations; Service Delivery; Marketing Strategy; Marketing Communications; Customer Focus and Relationships; Customer Satisfaction; Banking Industry; Australia
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  • 18 Jun 2024
  • Research & Ideas

Industrial Decarbonization: Confronting the Hard Challenges of Cement

Cities like Cairo; Chongqing, China; Delhi; and Kinshasa, Congo are experiencing population explosions accompanied by unprecedented demand for homes, offices, factories, and infrastructure. In the United States, the Biden Administration’s policy-driven infrastructure... View Details
Keywords: by by Janelle Conaway; Green Technology; Energy; Industrial Products; Manufacturing
  • 03 Jun 2002
  • Research & Ideas

How to Succeed With Your New Boss

Your new boss will have more impact than anyone else over whether you succeed or fail. Your boss establishes benchmarks for your success, interprets your actions for other key players, and controls resources you need. Building a productive working relationship with him... View Details
Keywords: by Michael Watkins
  • February 2009 (Revised March 2013)
  • Case

Shanghai Diligence Law Firm (A)

By: Robert G. Eccles and Catherine Zhang
Shanghai Diligence Law Firm, started in January 2006, is a rapidly growing law firm in China's burgeoning legal services market. In addition to the usual challenges facing all professional service firms (picking and retaining talent and building a desired client... View Details
Keywords: Business Startups; Compensation and Benefits; Retention; Growth and Development Strategy; Service Operations; Motivation and Incentives; Legal Services Industry; China
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  • 26 Nov 2018
  • Book

Make Your Employees Feel Psychologically Safe

Keywords: by Martha Lagace
  • 14 Aug 2006
  • HBS Case

On Managing with Bobby Knight and “Coach K”

"Is it better to be loved or feared?" Machiavelli asked. At Harvard Business School, Professor Scott Snook uses this classic quote to help students become more effective leaders. Using two of the most successful college basketball coaches in history—coaches... View Details
Keywords: by Sean Silverthorne; Sports
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

forthcoming Journal of International Economics Corporate Debt, Firm Size and Financial Fragility in Emerging Markets By: Alfaro, Laura, Gonzalo Asis, Anusha Chari, and Ugo Panizza Abstract— The post-Global Financial Crisis period shows a surge in corporate leverage in... View Details
Keywords: Dina Gerdeman
  • 02 Feb 2011
  • Working Paper Summaries

Lawful but Corrupt: Gaming and the Problem of Institutional Corruption in the Private Sector

Keywords: by Malcolm S. Salter; Financial Services
  • 22 Apr 2010
  • Working Paper Summaries

Audit Quality and Auditor Reputation: Evidence from Japan

Keywords: by Douglas J. Skinner & Suraj Srinivasan
  • 2014
  • Working Paper

The Contract Year Phenomenon in the Corner Office: An Analysis of Firm Behavior During CEO Contract Renewals

By: Ping Liu and Yuhai Xuan
This paper investigates how executive employment contracts influence corporate financial policies during the final year of the contract term, using a new, hand-collected data set of CEO employment agreements. On the one hand, the impending expiration of fixed-term... View Details
Keywords: Management Style; Contracts; Behavior; Employment
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  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

example, offering large financial incentives to the winners of intergroup contests would predictably pull these relationships into cutthroat competition. In addition, in an effort to keep the competition from becoming cutthroat or the... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 10 Feb 2021
  • Research & Ideas

Has #MeToo Changed How Hollywood Hires?

involved in spurring that change. "You’d think male producers ... would be the ones with the greatest incentive to work more with female talent." “You’d think male producers, especially those who had ties with Harvey Weinstein, would be... View Details
Keywords: by Rachel Layne; Media & Broadcasting
  • 2024
  • Working Paper

Why Has Construction Productivity Stagnated? The Role of Land-Use Regulation

By: Leonardo D’Amico, Edward Glaeser, Joseph Gyourko, William Kerr and Giacomo A. M. Ponzetto
We document a Kuznets curve for construction productivity in 20th-century America. Homes built per construction worker remained stagnant between 1900 and 1940, boomed after World War II, and then plummeted after 1970. The productivity boom from 1940 to 1970 shows... View Details
Keywords: Governance Controls; Performance Productivity; Local Range; Construction Industry
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  • 25 Oct 2011
  • First Look

First Look: October 25

Almost all CEO and executive bonus plans have serious design flaws that limit their benefits dramatically. Such poorly designed executive bonus plans destroy value by providing incentives to manipulate the timing of earnings, mislead the... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2012
  • Working Paper Summaries

Relational Contracts and Organizational Capabilities

Keywords: by R. Gibbons & R. Henderson