Publications

October 1998 (Revised May 1999)
Case

"Friendly Skies, The": Welfare-to-Work at United Airlines

By: Rosabeth M. Kanter and Ellen Pruyne

In 1997 United CEO Gerald Greenwald was appointed chairman of the national Welfare-to-Work Partnership by President Clinton and committed United to hiring from the welfare rolls. A welfare-to-work recruitment program was rapidly established and soon followed by a... View Details

Keywords: Programs; Selection and Staffing; Retention; Employees; Recruitment; Welfare; Air Transportation Industry

September 2000 (Revised December 2020)
Background Note

Identifying and Developing Capable Leaders

By: Clayton M. Christensen and Morgan McCall Jr

Presents a synopsis of High Flyers, by Morgan McCall. Offers a method for identifying and training managers with potential--to build management bench strength. View Details

Keywords: Leadership Development; Recruitment; Selection and Staffing; Human Resources; Talent and Talent Management

August 2019 (Revised March 2020)
Background Note

Note on Structured Interviewing

By: Ethan Bernstein and Amy Ross

Making good hiring decisions is a critical management activity, yet many leaders just “wing it” when interviewing candidates to fill openings by having an organic conversation to assess the candidate’s fit, unknowingly subjecting the process to unconscious bias.... View Details

Keywords: Interviewing; Job Interviews; Recruitment; Selection and Staffing; Human Resources

13 Nov 2019
Working Paper Summaries

The Gender Gap in Self-Promotion

Keywords: by Christine L. Exley and Judd B. Kessler

January 1989
Case

IBM Corp.: The Full Employment Practice (A)

By: D. Quinn Mills

Keywords: Selection and Staffing; Human Resources; Management; Computer Industry

Find at Harvard

23 Nov 2015
News

The secrets behind how CEO salaries are determined

26 Apr 2023
News

Episode 55: Talking People - Hiring, Development, and Coaching with Frank Cespedes

17 Oct 2024
News

Why Employees Quit

31 Jul 2024
News

Research: Resume Gaps Still Matter

02 Aug 2023
News

Performance Reviews with Frank Cespedes

17 Mar 2023
News

Layoffs Can Take Surreal Turn When the HR Department Faces the Axe

09 Jan 2023
News

The Top HR Trends that are Set to Disrupt the Workplace in 2023 (an interview with Diane Gherson, Dave Ulrich and David Green)

26 Jul 2021
News

Worried Your Staff Will Join the Great Resignation? Focus on Being a Good Company to Be From

31 May 2020
News

Home work: Coronavirus propels telework trend

22 Jan 2019
News

What Might University HR Make of 'Rebel Talent'?

28 Jul 2020
Video

Sizwe Nxasana

Sizwe Nxasana, the founding partner of SizweNtsalubaGobodo, the largest Black accounting firm in South Africa, as well as the former CEO of Telkom and FirstRand Group, describes the similarities in... View Details

17 Nov 2003
Research & Ideas

The Business Case for Diabetes Disease Management

Conference on November 7. Beaulieu's research focuses on many aspects of healthcare—including contracting, quality competition in managed care, and human capital management and performance measurement. At the session, she prodded her... View Details

Keywords: by Martha Lagace; Health

October 2007 (Revised February 2008)
Case

The Coca-Cola Company (A): The Rise and Fall of M. Douglas Ivester (Abridged)

By: Michael D. Watkins, Carin-Isabel Knoop and Cate Reavis

This is a shortened version of "The Coca-Cola Company (A): The Rise and Fall of M. Douglas Ivester," HBS case #9-800-355. It eliminates some background detail and the financial data and exhibits. As with the original case, it chronicles the appointment of Douglas... View Details

Keywords: Resignation and Termination; Selection and Staffing; Managerial Roles; Food and Beverage Industry