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  • November 2005 (Revised May 2007)
  • Case

Leading Change at Simmons (A)

By: Tiziana E. Casciaro, Amy C. Edmondson, Stacy McManus and Kate Roloff
Explores the challenge of managing large-scale organizational change at Simmons, an old and established company that manufactures and distributes mattresses. The new CEO, Charlie Eitel, hired to turn the organization's performance around, considers whether to implement... View Details
Keywords: Organizational Change and Adaptation; Motivation and Incentives; Leading Change; Employee Relationship Management; Manufacturing Industry; Consumer Products Industry; United States
Related
  • 06 Jul 2012
  • Working Paper Summaries

Looking Up and Looking Out: Career Mobility Effects of Demographic Similarity among Professionals

Keywords: by Kathleen L. McGinn & Katherine L. Milkman; Legal Services
  • Web

Hidden Workers: Caregivers - Managing the Future of Work

childcare and eldercare, it's in the best interest of employers to invest in fostering a care culture—one that attracts caregivers on the margins of the workforce and helps current View Details
  • 17 Oct 2011
  • News

How ‘Hybrid’ Nonprofits Can Stay on Mission

  • 01 Dec 2019
  • News

What’s Behind the Explosive Growth of Sustainable Investing?

employee costs. Eventually we won’t have a separate discussion about whether we should factor in ESG. There’s also a massive amount of learning that can be done among asset owners. There’s a lot View Details
Keywords: Jen McFarland Flint
  • 05 Nov 2020
  • Blog Post

12 Weeks of VC Summer: Remote Edition

When it became clear that my summer internship with Maverick Ventures, an early stage Venture Capital firm based in San Francisco, was going to be remote, I had a lot of questions on my mind. What would it be like to work with a team I... View Details
  • 16 Aug 2022
  • News

HBS Club of Japan Event Highlights HBS Fellowship

“Unlike when many of us who studied at HBS, today few Japanese corporations offer their employees scholarships to study at business schools,” says club member and event co-organizer Masako Egawa (MBA 1986).... View Details
Keywords: Margie Kelley
  • 2011
  • Working Paper

Discretion Within the Constraints of Opportunity: Gender Homophily and Structure in a Formal Organization

By: Adam M. Kleinbaum, Toby E. Stuart and Michael L. Tushman
Homophily in social relations is widely documented. We know that homophily results from both individual preferences and uneven opportunities for interaction, but how these two mechanisms interact in formal organizations is not well understood. We argue that... View Details
Keywords: Interactive Communication; Analytics and Data Science; Organizational Structure; Partners and Partnerships; Behavior; Internet and the Web; Theory; Information Technology Industry
Related
  • 18 Jun 2014
  • Research & Ideas

Leading Innovation is the Art of Creating ‘Collective Genius’

products and services but don't innovate. "That (assumption) made him crazy," Hill says. "He said 'We can and will compete that way.' " Nayar focused on changing the organization from within, starting by empowering employees. In 2005, he told a team View Details
Keywords: by Kim Girard
  • 2016
  • Working Paper

The Microstructure of Work: How Unexpected Breaks Let You Rest, but Not Lose Focus

By: Pradeep Pendem, Paul Green, Bradley R. Staats and Francesca Gino
How best to structure the work day is an important operational question for organizations. A key structural consideration is the effective use of breaks from work. Breaks serve the critical purpose of allowing employees to recharge, but in the short term, translate to... View Details
Keywords: Breaks; Productivity; Attention; Workload; Harvesting; Working Conditions; Behavior; Performance Productivity; Organizations
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  • September 2003 (Revised November 2005)
  • Case

Best Buy Co., Inc. (A): An Innovator's Journey

By: Dorothy A. Leonard and Brian DeLacey
The CEO of Best Buy, a hugely successful retailing company, has hired consulting firm Strategos to imbue the company with an improved innovative capability. The six-month program of experimental learning yields new business ideas and also trains Best Buy employees as... View Details
Keywords: Innovation and Management; Innovation Strategy; Management Teams; Creativity; Adoption; Organizational Change and Adaptation; Employees; Learning; Training; Programs; Retail Industry; United States
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  • 31 Mar 2002
  • What Do You Think?

Is This the Decade of the Investor?

carry out their responsibility to represent the best interests of investors, who will?—James Heskett But Dr. Leslie Levy suggests that before we jump to conclusions, perhaps more information is needed. In particular, we should isolate the... View Details
Keywords: by James Heskett
  • 01 Sep 2012
  • News

Expertise From The Front Lines Of The Eurozone

hired by Goldman Sachs. In the late 1990s, he joined Merrill Lynch to run the global capital markets and then later moved to Morgan Stanley, where he managed all the firm’s Italian businesses from its Milan headquarters. “My goal is to... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Funds, Trusts, and Other Financial Vehicles; Finance
  • 11 Feb 2021
  • Blog Post

Good Leadership Is an Act of Kindness

Executive Education programs. With the COVID-19 pandemic transforming our lives at every level, a growing number of students and former students have sought my advice about how to lead in a time of great... View Details
Keywords: All Industries
  • 11 Apr 2022
  • Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

in part because their backs were killing them when they worked at home, and they weren’t allowed to bring their office chairs home. The policy communicated a lack of empathy and general cluelessness about the View Details
Keywords: by Jen McFarland Flint
  • 23 Aug 2019
  • Blog Post

A Summer of Peaks and Swells: Interning at Patagonia

its two thousand employees have the means and the will to prove to the rest of the business world that doing the right thing makes for a good and profitable business.” There was meaningful work to be a part... View Details
Keywords: Technology; Consumer Products / Retail
  • 25 Feb 2020
  • News

The Influence of Geography on Work and Innovation

effects of organizations allowing employees to “work from anywhere” and why geographic mobility has led to increased innovation. The movement of employees, Choudhury found in... View Details
Keywords: April White
  • 06 Jul 2021
  • Blog Post

The MS/MBA Technology Showcase: A Celebration of Our Startups

engineer. As a software engineer, I prioritized spending time on mentoring friends or peers in my network on how to break into tech. I even brought my learnings to the stage of major tech conferences like Grace Hopper Celebration and... View Details
  • 05 May 2022
  • HBS Case

College Degrees: The Job Requirement Companies Seek, but Don't Really Need

on college credentials rather than on actual job skills, according to the technical note, “Widening the Talent Pipeline: Skills-First Hiring.” This entrenched hiring system has penalized workers of color... View Details
Keywords: by Jay Fitzgerald
  • 04 Mar 2024
  • What Do You Think?

Do People Want to Work Anymore?

around fewer, carefully selected, better-paid people performing complex jobs requiring extensive training, with resulting higher employee retention and lower costs of selection, hiring, and training for new... View Details
Keywords: by James Heskett