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- All HBS Web (2,460)
- Faculty Publications (727)
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
Debt collectors aren’t perceived as providing great service to debtors.Source: BrianAJackson On the list of industries known for great customer service, debt collection is far from the top—and may not even be on the list at all. “It’s... View Details
- 29 Jan 2018
- News
Restoring Trust in Leadership
- 07 Dec 2015
- Research & Ideas
The Rise of Personalized Entrepreneurial Finance and Other VC Trends
should the government play in subsidizing or regulating access to capital for startups? A: I wrote a book about five years ago called Boulevard of Broken Dreams around government efforts to promote venture... View Details
- 20 Nov 2017
- Blog Post
A Summer Internship with the International Rescue Committee
better than polished ones, as subjects are far more willing to critique your work when it looks like it isn’t finalized, allowing us to get more raw feedback. Between each conversation we would tinker with our products or services to keep... View Details
Keywords: Nonprofit / Government
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
Lehman failure. None of these reforms is perfect, but they are improvements over where we were five years ago. Unfortunately, there are other areas in which we've made little or no progress since 2008. Housing finance is still basically a View Details
- 29 Mar 2016
- First Look
March 29, 2016
citizens’ service requests—such as potholes and broken streetlamps—and efforts by city government to address them became more trusting and supportive of government. Study 3 (N=21,986) was a natural... View Details
Keywords: Sean Silverthorne
- 24 Apr 2014
- News
Leading a battle against corruption, a force that slows economic development
fight corruption. “These citizen-driven initiatives are raising public awareness as never before and demand that CEOs pay attention,” he says. In Russia, thousands of anonymous contributors identify corrupt government procurement... View Details
- April 2010 (Revised May 2012)
- Background Note
Note: Disclosure, Regulation, and Taxation of Hedge Funds versus Mutual Funds in the U.S.
By: Lena G. Goldberg, Robert C. Pozen and Melissa Anne Hammerle
This note provides students with an explanation of the regulatory and tax framework for hedge funds vs. mutual funds in the U.S. View Details
Keywords: Investment Funds; Corporate Disclosure; Governing Rules, Regulations, and Reforms; Taxation; Financial Services Industry; United States
Goldberg, Lena G., Robert C. Pozen, and Melissa Anne Hammerle. "Note: Disclosure, Regulation, and Taxation of Hedge Funds versus Mutual Funds in the U.S." Harvard Business School Background Note 310-131, April 2010. (Revised May 2012.)
- 01 Mar 2010
- News
Alumni Books
Saturday Evening Post, Sports Illustrated, and other publications to his realistic paintings of all the major game fish in their natural habitats. Rules Are Not Enough: The Art of Good Governance in the Real World by Rupert Merson (PMD... View Details
- 14 May 2013
- First Look
First Look: May 14
and society at large. To do that, it has to increase shareholder value while at the same time improving the firm's performance on environmental, social, and governance (ESG) dimensions. This article outlines a process that can be used to... View Details
Keywords: Sean Silverthorne
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
need to achieve "a cooperative effort on the part of physicians, hospitals, and yes, even patients." Milton Recht provided a list of responses: "Increase competition, allow medical business failures, remove guaranteed sources of revenue, relax View Details
- 04 Jun 2007
- Research & Ideas
Is Health Care Making You Better—or Dead?
innovations and entrepreneurs in health services to spring up. But we don't. I have an acquaintance, Garrison Bliss, who is a Harvard Medical School doctor, and his brother-in-law is Norman Wu, a software guy who went to the MBA program.... View Details
- 30 Apr 2012
- Research & Ideas
India’s Ambitious National Identification Program
have no identifying documents at all, and yet multiple documents are required to access government services, such as ration cards for subsidized food. Indians without the necessary documents are often denied View Details
Keywords: by Dina Gerdeman
- July 1999
- Case
Quickturn Design Systems, Inc. (E)
By: Jay W. Lorsch and Katharina Pick
Supplements the (A) case. View Details
Keywords: Patents; Governing and Advisory Boards; Behavior; Lawsuits and Litigation; Organizations; Acquisition; Corporate Governance; Service Industry
Lorsch, Jay W., and Katharina Pick. "Quickturn Design Systems, Inc. (E)." Harvard Business School Case 400-006, July 1999.
- 01 Mar 2009
- News
Model Patient
Co-operation and Development (OECD), Americans pay significantly more per unit of health-care service consumed, even though they see doctors less, take fewer pills, and have shorter hospital stays. Americans are “paying more, despite... View Details
- August 2012
- Case
William Jeffrey at Bay Colony: On-Boarding (A)
By: Lena G. Goldberg
The decision-making process, policies and procedures, and legal obligations of the Board, the company's inside counsel and the company's outside counsel are explored in connection with on-boarding, investigating alleged misconduct of, and terminating a company's CEO,... View Details
- Profile
Dan Vallone
You graduated from West Point, which is famous for leadership, and served as an infantry officer for five years. What did HBS add to your understanding of leadership? In the military, I was accustomed to thinking five to ten years in advance. After two years at HBS,... View Details
- 16 Oct 2014
- News
Innovating for International Aid
selected as a Presidential Innovation Fellow at USAID. The program, started in 2010, is overseen by the White House Office of Science and Technology Policy. It brings dynamic executives from the private sector, nonprofits, and academia directly into the federal View Details
Keywords: Constantine von Hoffman
- 01 Apr 2019
- What Do You Think?
Does Our Bias Against Federal Deficits Need Rethinking?
monetary theory maintains that even if a government can print money to pay for debts, the act itself creates inflationary pressures, increases interest rates, and fuels even greater deficits by increasing interest on the debt. If growth... View Details
Keywords: by James Heskett