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  • 29 Jan 2013
  • First Look

First Look: Jan. 29

dimension with particular relevance in outsourcing-is the end customer for whom it is produced. The performance benefits of such customer experience remain largely unexamined. We explore this dimension of volume-based learning in a... View Details
Keywords: Sean Silverthorne
  • 16 May 2000
  • Research & Ideas

Getting the Message: How the Internet is Changing Advertising

according to Forrester Research, a consulting firm specializing in e-commerce. Industry observers are shy to predict just what the future of advertising will look like, but they agree that the pace and enormity of changes that have come... View Details
Keywords: by Susan Young
  • 21 Jul 2010
  • Research & Ideas

HBS Faculty Debate Financial Reform Legislation

across the financial system if they failed (think Lehman). Financial institutions that pose such a threat are the financial equivalent of nuclear power plants, providing an important service in many cases but also posing a profound danger to society. As a result, these... View Details
Keywords: by Staff
  • 25 Apr 2011
  • Research & Ideas

What CEOs Do, and How They Can Do it Better

what the boss is doing all day. For all of the minute-to-minute monitoring of employee performance from the time of Henry Ford onward, it's amazing how little any of us really know about how CEOs of major companies spend their time.... View Details
Keywords: by Michael Blanding
  • 01 Jul 2020
  • Blog Post

How SVMP Helped Me Take My Next Steps (2+2) and Find Myself

about how to do “engineering” projects, about my ability to work with others to get things done, and about what it felt like to make good money and to be in an position to support myself. I performed well that summer and got a return... View Details
  • 17 Jun 2015
  • Lessons from the Classroom

Excellence Comes From Saying No

We all know people who seem able to perform at a higher level than those around them; and we've all had moments ourselves where we are firing on all cylinders and everything just seems to work. But how do you achieve that kind of... View Details
Keywords: by Michael Blanding
  • Web

2022 Reunion Presentations - Alumni

Professor Ranjay Gulati Video Recording + More Info – Less Info Drawing upon my recent book, I will offer a compelling reassessment of purpose as a management ethos, documenting the performance gains and social benefits that become... View Details
  • Web

V.G. Narayanan | About

research focuses on management accounting with an interest in performance evaluation and incentives. He uses field experiments to understand how firms can use incentives and View Details
  • 20 Jul 2021
  • Research & Ideas

Bankruptcy Spells Death for Too Many Businesses

don’t have an excessive debt load, companies emerging from bankruptcy may perform well when reorganized, a potential boon for both the firm and the creditors, Antill says. “If you could just get all the... View Details
Keywords: by Rachel Layne
  • 31 Jan 2017
  • First Look

First Look at New Research: January 31, 2017

return-regression R2 and 16% worse in measurement error variance; firms choosing specific peers only modestly underperform. Structural estimates suggest that, absent frictions, the underperformance of index-based benchmarks imply a View Details
Keywords: Carmen Nobel
  • 24 Oct 2017
  • First Look

First Look at New Research and Ideas, October 24, 2017

Management Journal Discordant vs. Harmonious Selves: The Effects of Identity Conflict and Enhancement on Sales Performance in Employee-Customer Interactions By: Ramarajan, Lakshmi, Nancy Rothbard, and Steffanie Wilk Abstract—Across... View Details
Keywords: Sean Silverthorne
  • 01 Oct 1997
  • News

L.E. Simmons

of bank teller to become chairman of Zions Bancorporation in Salt Lake City, with teaching him that ethical standards are an intrinsic part of doing business. "He measures his performance in terms of doing the right thing and... View Details
Keywords: Deborah E. Blagg
  • May 2009 (Revised June 2011)
  • Case

Going to the Oracle: Goldman Sachs, September 2008

By: Clayton S. Rose and David Lane
On September 23, 2008, in the midst of an historic crisis in the U.S. financial markets, Warren Buffet's Berkshire Hathaway invested $5 billion in Goldman Sachs. Goldman CEO, Lloyd Blankfein, said: "We are pleased that given our longstanding relationship, Warren... View Details
Keywords: Decision Choices and Conditions; Financial Crisis; Capital Structure; Financial Liquidity; Financial Markets; Investment; Performance Capacity; Financial Services Industry; United States
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  • 01 Mar 2004
  • News

Derek Ferguson

Advertising (a firm that helps clients reach the $890 billion youth and hip-hop markets); Bad Boy Films; and Daddy’s House Social Programs, which provides tutoring for more than five hundred students in New York and New Jersey. (P.... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

performance. Firms that perform well were more market oriented, more competitive, and less consensual in terms of corporate cultures, and more open and participative in terms of organizational climates.... View Details
Keywords: Sean Silverthorne
  • Research Summary

Supply Chain Inventory Planning

My work studies management decision-making in demand and supply planning contexts with a focus on forecasting and inventory planning decisions.  I examine these decision-making processes from both a supply chain (i.e. across firm) and an... View Details

  • Web

Faculty - Private Capital Project

Finance at the Graduate School of Business, the University of Chicago where he created a new course entitled 'Entrepreneurial Finance and Management.' His course development efforts at Harvard Business School focuses on issues affecting entrepreneurial View Details
  • 08 Mar 2004
  • Research & Ideas

Creating Value in Your Business Ecosystem

Wal-Mart's and Microsoft's dominance in modern business has been attributed to any number of factors, ranging from the vision and drive of their founders to the companies' aggressive competitive practices. But the performance of these two... View Details
Keywords: by Marco Iansiti & Roy Levien
  • 10 May 2016
  • First Look

May 10, 2016

last decade has seen a sharp rise in patent litigation in the U.S., with 2015 having one of the highest patent lawsuit counts on record. In theory, this could be a consequence of growth in the commercialization of technology and innovation—patent lawsuits increase as... View Details
Keywords: Carmen Nobel
  • 07 Jan 2019
  • Research & Ideas

The Better Way to Forecast the Future

too narrow, or underconfident. When combining probability forecasts, users need to adjust for those individual tendencies. Measuring accuracy and tracking performance are crucial to improving forecasts. Just as there are different methods... View Details
Keywords: by Roberta Holland; Air Transportation; Transportation