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- All HBS Web (1,351)
- Faculty Publications (203)
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
the recognition that no matter how much technology we have, how many PowerPoint slides we have, how many knowledge management systems we have, the fact of the matter is that people learn from experience. Simulation probably helps, but trying to transfer knowledge and... View Details
Keywords: by Sean Silverthorne
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
quick: By the end of this year, McDonald’s expects mobile ordering to be available at all its 14,000 locations in the United States, and the self-service kiosks in 2,500 locations. Karavites had seen these technologies previewed at... View Details
- 21 Aug 2006
- Research & Ideas
How Europe Wrote the Rules of Global Finance
the collective expectations of market participants. We are already in a very different moment in history compared to the middle of the 1990s. What most fascinated me was how much the content of financial orthodoxy had shifted during the... View Details
Keywords: by Ann Cullen
- 08 Jan 2016
- Research & Ideas
Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?
learn Kahn’s study on the effect of managerial quality on baseball team performance and Belichick’s example in practice offer valuable lessons that support the hype generated when coaches are hired. First, all other things being equal,... View Details
- 28 Sep 2015
- Research & Ideas
Six Lessons from Mobile Money Ventures in Developing Countries
one million registered users just a year after launch. Lesson 2: Keep services free Companies should expect to invest significant capital in a mobile money service, since a new service may not become profitable until it reaches a large... View Details
- 23 May 2000
- Research & Ideas
The Emerging Art of Negotiation
preconception of how they expect it to go down. How such preconceptions, or what researchers call "mental models," actually control the outcome of a negotiation is one of the important new areas of investigation. Mental models,... View Details
Keywords: by Martha Lagace
- 19 Apr 2016
- Blog Post
First Minutes are Critical in New-Employee Orientation
employees must help frustrated customers with their problems, but because Indian call center employees are often expected to 'de-Indianize' many elements of their behavior—for example, by adopting a Western accent and attitude," the... View Details
Keywords: All Industries
- 28 Jul 2015
- First Look
First Look: July 28, 2015
literature on disability insurance does not account for this intertemporal channel, it may underestimate the total work-disincentive effect of SSDI. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49390 Working Papers... View Details
Keywords: Carmen Nobel
- 11 Dec 2012
- First Look
First Look: Dec. 11
that technology diffuses slower to locations that are farther away from adoption leaders. This effect is stronger across rich countries and also when measuring distance along the south-north dimension. A simple theory of human... View Details
Keywords: Sean Silverthorne
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
habits. We believe that there are several key issues that will effect a dramatic change in the supermarket industry over the next five years. First, eCommerce will shift significant dollars out of the industry. Although home delivery does... View Details
- 01 Dec 2017
- News
Yoga Inc.
an estimated 36.7 million US practitioners purchasing classes, gear, and accessories—an increase of 80 percent in four years. It has also spawned a number of lucrative business models: Vancouver-based apparel company Lululemon Athletica View Details
Keywords: Deborah Halber
- 20 Feb 2008
- First Look
First Look: February 20, 2008
download available at this time. Behavioral Aspects of Price Setting, and Their Policy Implications Author:Julio J. Rotemberg Abstract This paper starts by discussing consumers' cognitive and emotional reaction to posted prices. Cognitively, some consumers do not... View Details
Keywords: Martha Lagace
- 14 Jan 2014
- First Look
First Look: January 14
harmful. Specifically, lower consumer surplus and welfare result from inflated retail prices, over-investment in providing benefits to buyers, and excessive adoption of the intermediary's services. Competition among intermediaries intensifies these problems, increasing... View Details
Keywords: Sean Silverthorne
- 01 Mar 2018
- News
‘We were just doing what needed to be done’
Peru. Later, Lewis decided to pursue a career in business, prompting him to apply to HBS. LEWIS: I was expecting Harvard University to be a more racially diverse campus, but because the location of HBS was isolated from the undergraduate... View Details
- Web
Terms of Use | HBS Online
for, accessing or using any Services after any changes have been made, you signify your agreement to the modified Agreements and all of the changes, which will be effective immediately unless we notify you of a later View Details
- 12 Jan 2015
- News
Good Investments
year. Writ large, Barared’s effects could be considerable: There are an estimated 800,000 locally owned stores like this in Mexico, meaning potential revenue increases for what is, collectively, one of the largest employers in the... View Details
- 01 Dec 2016
- News
Alumni Books of 2016
Making Strategy Work Using the Balanced Scorecard by Sanjiv Anand (AMP 163, 2002) (Wiley) This is a hands-on guidebook for making strategy work with effective Balanced Scorecard design, deployment, and maintenance. It outlines the ways in... View Details
- 19 Oct 2011
- Research & Ideas
Designing Cities for a Sustainable Future
On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
- Web
Dean Srikant Datar’s 2024 Commencement Remarks | About
began the MBA program, in Fall 2022. Matt Weinzierl and Mitch Weiss, our faculty chairs, introduced a phrase that they hoped would provide an easy shorthand of our expectations and aspirations for you. They put it on banners, which we... View Details
- 17 Oct 2012
- Research & Ideas
America Needs a Manufacturing Renaissance
international competition means we should expect industries to come and go. Even if this is sometimes painful, it is, in fact, a healthy process by which resources flow to their most productive uses. When a commons erodes, however, it... View Details