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  • 16 Jul 2024
  • Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

with Azure, acquiring LinkedIn in social media and Activision/Blizzard in gaming, and investing in OpenAI to gain control of ChatGPT. Equally important, he transformed the Microsoft culture from an arrogant bureaucracy into an empowered... View Details
Keywords: by Bill George
  • April 2022
  • Teaching Note

Gender Equality in Business: 100 Years of Progress?

By: Boris Groysberg and Colleen Ammerman
Teaching Note for HBS Case No. 422-066, "Gender Equality in Business: 100 Years of Progress?" The case traces the history of women in management from the early 20th to early 21st century through analysis of Harvard Business Review's coverage of women and gender. The... View Details
Keywords: History; Business History; Gender; Management; Employees; Leadership; Organizational Change and Adaptation; Work-Life Balance; Prejudice and Bias; Social Issues; Diversity; Equity; United States
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Groysberg, Boris, and Colleen Ammerman. "Gender Equality in Business: 100 Years of Progress?" Harvard Business School Teaching Note 422-088, April 2022.
  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

educating our employees to recognize symptoms of 'poor health' so that they are able to self-identify themselves to their managers?" And Ulysses U. Pardey said, "(In their training, doctors) are in real contact with what they... View Details
Keywords: by Jim Heskett
  • 16 Sep 2002
  • Research & Ideas

The Irrational Quest for Charismatic CEOs

performance—and the issues about how top executives seem to be getting a different kind of deal than employees get, there is a fundamental cynicism about the free enterprise system. The closed CEO labor market and the consequences it has... View Details
Keywords: by Martha Lagace
  • Forthcoming
  • Article

It Takes Two to Untangle: Illuminating How and Why Some Workplace Relationships Adapt While Others Deteriorate After a Workplace Microaggression

By: Summer R. Jackson and Basima A. Tewfik
Although scholars largely assume that workplace microaggressions negatively impact the work relationship between the target and the perpetrator, relational deterioration is not the only observable relational outcome. Indeed, there are instances of relational... View Details
Keywords: Employees; Interpersonal Communication; Motivation and Incentives; Relationships; Conflict and Resolution
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Jackson, Summer R., and Basima A. Tewfik. "It Takes Two to Untangle: Illuminating How and Why Some Workplace Relationships Adapt While Others Deteriorate After a Workplace Microaggression." Academy of Management Review (forthcoming). (Pre-published online March 10, 2025.)
  • 13 Jul 2022
  • Book

Reimagining the Economy: What Would It Take to Put People First?

What if the way we work could be a catalyst for solving huge problems like inequality and climate change? In the new book Democratize Work: The Case for Reorganizing the Economy, Harvard Business School Professor Julie Battilana and a dozen other View Details
Keywords: by Avery Forman
  • 20 Mar 2020
  • Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

businesses often have less than 20 days’ worth. While forecasts vary, many public health experts don’t expect the coronavirus outbreak to subside for at least eight weeks, assuming that social distancing and other mitigation efforts can... View Details
Keywords: by Danielle Kost; Service; Food & Beverage
  • 02 Dec 2009
  • What Do You Think?

Should Immigration Policies Be More Welcoming to Low-Skilled Workers?

warehousing industry in the Southwestern U.S. as "by and large dependable and hard working, and their children will probably have better jobs than they have." As Irv Williamson put it: "Why would anybody consider limiting access to the best View Details
Keywords: by Jim Heskett
  • 02 Jan 2018
  • Research & Ideas

The Most Popular Stories and Research Papers of 2017

Bekkers. Asking Questions Can Get You a Better Job or a Second Date Knowing how to keep a conversation going can improve your career as well as your social life, according to research by Alison Wood Brooks and colleagues. Why Productivity... View Details
Keywords: by Sean Silverthorne
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

findings can help explain a variety of behavioral phenomena including the structure of social insurance programs, patterns of public good provision, and why transactions that turn money into time are often deemed repugnant. Download... View Details
Keywords: Dina Gerdeman
  • 17 Oct 2006
  • First Look

First Look: October 17, 2006

20,000 employees operating in 138 countries, Lenovo needed a global marketing and branding strategy to extend its global reach. This meant determining what Lenovo stood for and designing products that supported that claim. In January... View Details
Keywords: Sean Silverthorne
  • 21 Jul 2008
  • Research & Ideas

Solving the Marketing Resources Allocation Puzzle

managers are being held to higher standards when it comes to justifying customer investments. We foresee the need for marketing professionals to develop even greater analytical skill as the field continues to evolve. This should be a very positive development because... View Details
Keywords: by Sean Silverthorne
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

ratings that guide investors to select "socially responsible," and avoid "socially irresponsible," companies. We examine how several hundred firms respond to corporate environmental ratings issued by a prominent independent View Details
Keywords: Martha Lagace
  • March 2001 (Revised September 2002)
  • Case

Merck Latin America (C): Brazil

By: Michael Beer and James Weber
Examines Merck's change effort in Brazil from the perspective of the local employees. View Details
Keywords: Change Management; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Employees; Operations; Perspective; Pharmaceutical Industry; Brazil
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Beer, Michael, and James Weber. "Merck Latin America (C): Brazil." Harvard Business School Case 401-031, March 2001. (Revised September 2002.)
  • February 2005 (Revised March 2008)
  • Case

Shinhan Financial Group (A)

By: Rosabeth M. Kanter and Ryan Raffaelli
Mr. Young Hwi Choi, president and CEO of Shinhan Financial Group, embarked on an unconventional post-merger integration strategy with recently acquired Chohung Bank. The strategy focused on integrating traditional operations while attending to employees' reactions to... View Details
Keywords: Mergers and Acquisitions; Change Management; Employees; Leading Change; Organizational Change and Adaptation; Organizational Culture; Emotions; Integration; South Korea
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Kanter, Rosabeth M., and Ryan Raffaelli. "Shinhan Financial Group (A)." Harvard Business School Case 305-075, February 2005. (Revised March 2008.)
  • 05 Aug 2014
  • First Look

First Look: August 5

multiple identities into five different theoretical perspectives: social psychological, microsociological, psychodynamic and developmental, critical, and intersectional. I then propose a way to take research on multiple identities forward... View Details
Keywords: Sean Silverthorne
  • 18 Dec 2012
  • First Look

First Look: December 18

Quarterly (forthcoming) Abstract Socialization theory has focused on enculturating new employees such that they develop pride in their new organization and internalize its values. Drawing on authenticity... View Details
Keywords: Carmen Nobel
  • 08 Apr 2008
  • First Look

First Look: April 8, 2008

journey from 2003 to 2006. The case describes the changes in the senior team, structure and processes of the organization. It follows two illustrations of a powerful employee engagement process for honest conversations between the senior... View Details
Keywords: Martha Lagace
  • 22 May 2012
  • First Look

First Look: May 22

firms-triggered a global initiative that eventually spanned more than 900 BCG teams in 30 countries across five continents. These teams confronted their nonstop workweeks and changed the way they worked, becoming more efficient and effective. The result? View Details
Keywords: Sean Silverthorne
  • 16 Nov 2010
  • Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

organizations by pursuing a similar model of openness of data, added Lakhani. Just as there are benefits for the public when data is unleashed, so are there benefits for innovation-minded employees in private enterprise when data that was... View Details
Keywords: by Martha Lagace; Technology
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