Publications

11 Apr 2018
Research & Ideas

Sexual Harassment: What Employers Should Do Now

building a culture based on collaboration, teamwork, and respect—and not tolerating employees who dominate or treat other employees as if they are there to serve them. Leaders sometimes inadvertently send... View Details

Keywords: by Dina Gerdeman

06 Jul 2009
What Do You Think?

Are You Ready to Manage in an Irrational World?

a me-centric view of life, then what seems rational to me as an individual may appear irrational in the context of social norms." Michael Linz asked to what extent a response to the question relies on how we frame the problem? As Jim... View Details

Keywords: by Jim Heskett

August 2009
Teaching Note

Mina O'Reilly at Logan Airport's TSA (TN)

By: Michel Anteby and Erin McFee

Teaching Note for [409116]. View Details

Keywords: Safety; Labor; Employees; Behavior; Decisions; Air Transportation Industry; Boston

Fast Answer

Taxes worldwide

Where can I find information on taxes worldwide? KPMG Tax Rates Online: Time series data by country from 2010 - present for Corporate tax rates, Indirect tax rates, Individual income tax rates, Employer Social security... View Details

April 1974 (Revised June 1983)
Case

Robert F. Kennedy High School

By: John J. Gabarro

Presents the problem facing a newly appointed high school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict... View Details

Keywords: Interpersonal Communication; Secondary Education; Employee Relationship Management; Organizational Structure; Behavior; Conflict Management; System

01 Jun 1998
News

Diversity and Community

competitive advantage. (photograph by Brooks Kraft) Warming to Social Ecology David Thomas also notes a heightened awareness among leading firms regarding the "social ecology" surrounding the corporation. "Part of what shapes the dynamics... View Details

Keywords: Garry Emmons

13 Jun 2013
News

Learning Curve

help as many people as I can in my lifetime. The greatest social issue we have in the United States is the disparity in children's education. If you don't get a good education, it's extremely unlikely that you're going to reach your... View Details

Keywords: Educational Support Services; Educational Services; Elementary and Secondary Schools; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

April 1964 (Revised September 1982)
Case

Empire Glass Co. (B)

Details the behavior of line managers, management staff, and workers in response to long-established control system developed by corporation headquarters. View Details

Keywords: Behavior; Management Systems; Employees; Manufacturing Industry

30 Jun 2020
Book

Capitalism Is More at Risk Than Ever

The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How... View Details

Keywords: by Martha Lagace

November 2007 (Revised October 2008)
Case

Differences at Work: Will (A)

By: Sandra J. Sucher and Rachel Gordon

A colleague makes a stereotypical remark about gays that Will, an out gay man, knows to be wrong. He struggles with how to correct the senior colleague. View Details

Keywords: Prejudice and Bias; Behavior; Ethics; Employees; Gender; Diversity; Power and Influence

17 Feb 2016
News

The Power of Art

The New York Times checked in with for-profit art broker Artlifting. The young company, which represents homeless and disabled artists, now has seven employees and works with more than 70 artists in eight cities. It has sold artwork for... View Details

02 Jun 2008
Research & Ideas

Spending on Happiness

One of the most puzzling paradoxes in social science is that though people spend so much of their time trying to make more money, having more money doesn't seem to make them that much happier. My colleagues Liz Dunn and Lara Aknin—both at... View Details

Keywords: by Sarah Jane Gilbert

20 Jul 2016
Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

Their findings were published in the May 17, 2016, issue of Proceedings of the National Academy of Sciences. A TEMPORARY STATE OF INEQUALITY Research on inequality usually measures a relatively fixed socioeconomic status based on education, income, and geographic... View Details

Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel

November 2007
Supplement

Differences at Work: Ben (B)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Ben (B) HBS Case No. 9-408-043 Ben shares his colleague's comment with another colleague who empathizes with Ben's discomfort but dismisses the remark as a joke, leaving Ben to decide whether he wants to confront his colleague. View Details

Keywords: Employees; Conflict and Resolution; Perception

27 Jan 2023
News

Turning Up the Volume

small and lacks fully dedicated resources. Goldman realized that if LEDA could not count on effective media placement, social media strategy, and student outreach, funding could dwindle (or worse), and students who might otherwise benefit... View Details

Keywords: Maureen Harmon

09 Dec 2021
News

Higher Returns

social side, that talks about your relationships with employees, suppliers, and clients, and the communities in which you operate. So labor standards, employee relations, local community impact will be... View Details

02 Jan 2012
Research & Ideas

Most Popular Articles of 2011

badly. Other apparent areas of interest in the last 12 months included corporate social responsibility, marketing techniques, and, of course, the ubiquitous Lady Gaga. Here are the Top 10 most-read articles and 10 most-read working papers... View Details

Keywords: by Staff

January 10, 2022
Article

The Secret Ingredient of Thriving Companies? Human Magic

By: Hubert Joly

The traditional corporate approach to motivating people has been a combination of carrots and sticks: a system of financial incentives designed to mobilize everyone around a plan designed by a few smart people at the top. Multiple studies have confirmed that, for any... View Details

Keywords: Meaning; Purpose; Organizational Culture; Employees; Motivation and Incentives; Performance