Publications

14 Nov 2019
News

Keeping Red Lobster Fresh

to date. He returned to Red Lobster as CEO in 2014, and in this episode of Skydeck, I talk to him about the challenges and opportunities he saw, how to lead during times of change, and why social responsibility is so important to both him... View Details

Keywords: Food Services and Drinking Places; Hospitality

03 Jan 2018
Sharpening Your Skills

5 Career-Related New Year’s Resolutions (and 5 Tips for Keeping Them)

feels compelled to share every sordid moment of your life online, yet are also aware that most job recruiters check candidates’ social media channels during the hiring process? Then maybe you rely on apps like Snapchat and Instagram... View Details

Keywords: by Carmen Nobel

June 25, 2022
Guest Column

CEOs Didn't Make the Roe Decision. It's Still Their Problem to Solve

By: Sandra Sucher

Keywords: Health Care and Treatment; Trust; Rights; Government Legislation; Social Issues; Employee Relationship Management; Corporate Social Responsibility and Impact; United States

Register to Read

07 Jul 2020
Research & Ideas

Market Investors Pay More for Resilient Companies

signs that companies are agile and resilient, suggesting that quick corporate reactions that inflict harm on employees and suppliers can backfire in terms of financial performance, according to a new working paper by Serafeim and... View Details

Keywords: by Kristen Senz; Financial Services

25 Aug 2022
News

On Purpose

Illustration by Nhung Lê Illustration by Nhung Lê When Jenny Cohen (MBA 1997), a longtime Disney exec, made the leap to executive VP of corporate social responsibility in early 2021, her first task was an especially existential one: “I... View Details

Keywords: Jen McFarland Flint; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

November 2007
Case

Differences at Work: Ben (A)

By: Sandra J. Sucher and Rachel Gordon

During a casual conversation one of Ben's professional colleagues unexpectedly makes an anti-Semitic remark. What should Ben do? View Details

Keywords: Prejudice and Bias; Behavior; Ethics; Religion; Employees; Diversity

25 Feb 2020
Research & Ideas

For Migrant Workers, Homesickness Can Reduce Productivity

workplace friendships, firms can minimize the psychological costs of homesickness, which increase depending on how far the employee is from home, according to Choudhury’s study, Social Attachment to Place... View Details

Keywords: by Kristen Senz

01 Sep 2012
News

A Silent Workplace Crisis

resources or employee assistance programs. One simple change, to have information and referral requests managed by experienced geriatric-care managers, would dramatically improve utilization of services. Corporate wellness programs and... View Details

Keywords: Janet Simpson Benvenuti; caregiving; aging; Health, Social Assistance; Health, Social Assistance

April 1974 (Revised June 1983)
Case

Robert F. Kennedy High School

By: John J. Gabarro

Presents the problem facing a newly appointed high school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict... View Details

Keywords: Interpersonal Communication; Secondary Education; Employee Relationship Management; Organizational Structure; Behavior; Conflict Management; System

August 2009
Teaching Note

Mina O'Reilly at Logan Airport's TSA (TN)

By: Michel Anteby and Erin McFee

Teaching Note for [409116]. View Details

Keywords: Safety; Labor; Employees; Behavior; Decisions; Air Transportation Industry; Boston

20 Mar 2000
Research & Ideas

No Place Like Home: America’s Housing Crisis and Its Impact on Business

(For example, 86 percent of the companies in one recent survey said that housing costs were a serious deterrent to attracting businesses and middle-income employees to New York City.) On the lower end of the wage scale, companies are... View Details

Keywords: by Garry Emmons; Construction; Real Estate

22 Jul 2014
News

Hungry for Change

Editor's note: Rob Zeaske was appointed director of the HBS Social Enterprise Initiative in July 2020. Read more. As CEO of Second Harvest Heartland, a hunger-relief organization based in St. Paul, Minnesota, Rob Zeaske (MBA 2002) has a... View Details

Keywords: Agriculture

25 Aug 2014
News

Gerald Chertavian, MBA 1992

consulting firm focused on the nascent field of Internet marketing. He spent several years building Conduit into one of Europe’s fastest-growing technology companies, eventually counting 130 employees around the globe and $20 million in... View Details

Keywords: Susan Young

20 Oct 2021
Blog Post

Mobilizing Private Sector Action For Racial Equity in Milwaukee: SE Summer Fellow Zach Komes (MBA 2022)

The HBS Summer Fellows Program enables students to apply their classroom training as they explore career opportunities in roles or regions where compensation is generally lower than the traditional MBA level. We are connecting with some of our 59 View Details

November 2007
Supplement

Differences at Work: Jenny (B)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Jenny (B) HBS Case No. 9-408-050, we learn that Jenny's boss is woman who thought the entire incident was funny. Jenny wonders whether to confront her boss about her discomfort with the situation. View Details

Keywords: Behavior; Employees; Gender; Conflict and Resolution

March 1995 (Revised September 1997)
Case

Datavision (A)

By: Michael Beer and Gregory C. Rogers

Depicts a "team-building" intervention by an organizational consultant at a small computer company. View Details

Keywords: Employees; Groups and Teams; Social and Collaborative Networks; Computer Industry

November 1993
Case

Thurgood Marshall High School

By: John J. Gabarro

Presents the problem facing a newly appointed high-school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict... View Details

Keywords: Problems and Challenges; Conflict and Resolution; Employee Relationship Management; Secondary Education; Groups and Teams; Education Industry