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- All HBS Web
(2,474)
- People (2)
- News (629)
- Research (1,350)
- Events (5)
- Multimedia (5)
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- 18 Feb 2009
- First Look
First Look: February 18, 2009
possible responses to this shortage: Sharing addresses impedes new Internet applications and does not seem to be scalable. A new numbering system ("IPv6") offers greater capacity, but network incentives impede transition. Paid... View Details
Keywords: Martha Lagace
- 28 Jan 2014
- First Look
First Look: January 28
that suggest that the Act has produced financial reporting benefits. While the direct costs of the Act were substantial and fell disproportionately on smaller companies, costs have fallen over time and in response to changes in its... View Details
Keywords: Sean Silverthorne
- 12 Jun 2019
- Research & Ideas
Investors Have More Than Money to Offer Entrepreneurs
understand the tradeoff decisions you are making and can be very informative when it comes to strategic thinking about the company’s product roadmap and long term direction. Speaking of roadmaps, if you’ve got a former head of product or VPE on your investor team,... View Details
Keywords: by Julia Austin
- 29 Sep 2003
- Research & Ideas
Why Managing Innovation is Like Theater
objectives, even if you could. Often in this kind of work, time spent planning what you want to do will be better spent actually doing (or letting others in your charge do), trying something you haven't thought out in detail so you can... View Details
Keywords: by Rob Austin & Lee Devin
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
scores on Yelp.com. We implement a two-stage intervention that separately identifies consumer response to information disclosure and a disclosure design with improved salience—a consumer alert. We find score posting is effective, but... View Details
Keywords: Dina Gerdeman
- 23 Sep 2008
- First Look
First Look: September 23, 2008
incompetence. Warmth and competence judgments support systematic patterns of cognitive, emotional, and behavioral reactions, including ambivalent prejudices. Past views of prejudice as a univalent antipathy have obscured the unique View Details
Keywords: Martha Lagace
- 17 May 2011
- First Look
First Look: May 17
and Matthew C. Weinzierl Abstract This paper examines the optimal response of monetary and fiscal policy to a decline in aggregate demand. The theoretical framework is a two-period general equilibrium model in which prices are sticky in... View Details
Keywords: Sean Silverthorne
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
the responsibility elsewhere so they have more time for their passions, whether that’s their careers, hobbies, or travel. Despite the big differences in operations, the investment strategy Wealthfront pursues is not dissimilar from a... View Details
- 08 Aug 2017
- First Look
First Look at Research and Ideas, August 8, 2017
diverse hospitals across the United States. A trained interviewer scored the managers' interview responses based on management practices that ranged from most reactive (lowest scores) to most proactive (highest scores). We established... View Details
Keywords: Sean Silverthorne
- 04 Dec 2007
- First Look
First Look: December 4, 2007
belief that one can talk about errors without risk of punishment—and problem-solving efficacy—the belief that the organization will support employees' system improvement efforts—were positively correlated with frontline system improvement (FLSI). Surprisingly,... View Details
Keywords: Martha Lagace
- March 2018
- Teaching Note
Making Target the Target: Boycotts and Corporate Political Activity (A) and (B)
By: Nien-hê Hsieh and Victor Wu
Through the challenges facing Target, the case examines the ways in which corporations can become involved in political and legislative debates and processes, ranging from campaign contributions to lobbying. In 2016, Target CEO Brian Cornell must determine how to... View Details
Keywords: Public Opinion; Social Issues; Corporate Social Responsibility and Impact; Mission and Purpose; Problems and Challenges; Laws and Statutes; Rights; Crisis Management; Risk Management; Media; Political Elections; Taxation; Corporate Accountability; Values and Beliefs; Fairness; Diversity; Customers; Communication; Business and Government Relations; Retail Industry; United States
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
no legal duty to protect or serve the companies whose shares they own; they are shielded by the doctrine of limited liability from legal responsibility for those companies’ debts and misdeeds; they may buy and sell shares without... View Details
Keywords: Re: Multiple Faculty
- 30 Oct 2012
- First Look
First Look: October 30
draft FY 2010 plans that together added up to firm-wide revenues of only $53 million, a growth rate of negative 10.2%. The preceding years of rapid growth had been successful but challenging, and a thorough review of the firm's culture,... View Details
Keywords: Sean Silverthorne
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
offered benefits similar to the company's existing product but at a lower price. Second, the company planned to offer the innovation to its most demanding customers—customers who still were dissatisfied with the performance of the... View Details
- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
supply chains, installing ERP (enterprise resource planning systems, as exemplified by SAP), and worrying about Y2K. The threat posed to our economy by Japan and Germany had eased, the stock market was going crazy, and everybody was... View Details
Keywords: by Martha Lagace
- 11 Nov 2002
- Research & Ideas
Women Entrepreneurs Usher in the Next Generation
Spontaneous responses can often be quite telling. As a member of a panel discussion at the Women, Money, and Power conference, entrepreneur Joline Godfrey posed two simple questions to the mostly-female audience. "How many of you had... View Details
Keywords: by Martha Lagace
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
and regulation of insurance markets, including the interaction between consumer choice difficulties or biases and adverse selection. We then document evidence on consumer mistakes in health-care utilization and treatment choices, especially in View Details
Keywords: Sean Silverthorne
- 21 Oct 2002
- Research & Ideas
The Parable of the Bungled Baggage And the Unhappy Customer
Late-arriving luggage proved to be a parable about customer service for Harvard Business School professor W. Earl Sasser. In this excerpted transcript from a new video CD presentation, Sasser discusses how a seemingly harmless budget trim upended an airline's View Details
Keywords: by W. Earl Sasser
- 17 Jan 2017
- First Look
First Look at New Research: January 17
interpersonal construct that captures listening, understanding, validation, and care. We measure responsiveness with an attitudinal measure from previous research as well as a novel behavioral measure: the number of follow-up questions... View Details
Keywords: Sean Silverthorne
- 22 Nov 2016
- First Look
November 22, 2016
seekers reject this practice, others view it as essential and use a variety of whitening techniques. Building on the qualitative findings, we conduct a lab study to examine how racial minority job seekers change their résumés in response... View Details
Keywords: Sean Silverthorne