Context - Publications - Faculty & Research

01 Feb 2022
Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

to solve that problem? Have we got the right formula? And then scale it, turn it into real business. And they're completely different because the context in which they're doing it is in some respects harder, and in some respects easier.... View Details

Keywords: by Lane Lambert

25 Nov 2019
Research & Ideas

When Your Passion Works Against You

being persistent, he says. But that behavior worked against Jachimowicz when he moved to the United States, where his quiet determination prompted American colleagues to question whether he had enough passion for the work. “That made me realize that the View Details

Keywords: by Dina Gerdeman

Web

Research - Behavioral Finance & Financial Stability

lenders helps fuel credit booms and, in doing so, engenders financial crises. In this paper, Chernenko, Hanson, and Sunderam explore this narrative of credit cycles in the context of mutual fund holdings of securitizations of nonprime... View Details

23 Oct 2019
Blog Post

How to Talk Gooder in Business and Life

navigating conflict and disagreement, listening, and conducting group conversations—across diverse contexts such as work meetings, giving and receiving feedback, dating and relationship health, hiring and firing. I co-taught the earliest... View Details

04 Aug 2003
Research & Ideas

Shackleton: An Entrepreneur of Survival

very well was to revise, and reset, his objectives as the context changed. As soon as that ship was frozen, he figured out that the goal of the enterprise—and it was an enterprise, an organization—was no longer to walk across the... View Details

Keywords: by Martha Lagace

30 Mar 2003
Research & Ideas

The Future of IT Consulting

manage implementation challenges. Further, within the context of the management challenges of balancing strategic opportunities with implementation capabilities, there are dampening forces on industry growth. For example, the wave of ERP... View Details

Keywords: by Sarah Jane Johnston; Consulting

Web

Online Management Course | HBS Online

Concepts Design, direct, and shape organizational processes to your advantage Influence the context and environment in which decisions get made Implement strategies, plans, and projects on time, on budget, and at the highest quality... View Details

25 Oct 2020
Research & Ideas

The Dark Side of Fintech Borrowing

you put the results into the context that most of the fintech companies claim that they use alternative data, it’s very surprising that their borrowers are more likely to default,” Di Maggio says. Di Maggio and Yao tracked 3.79 million... View Details

Keywords: by Rachel Layne; Financial Services; Banking

17 Apr 2022
Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

way through this minefield. Finally, a fourth distinguishing characteristic of business ethics is that ethical problems in this context tend to involve unique concepts and rules specific to the business world. Many of these concepts and... View Details

Keywords: by Lane Lambert

2024
Working Paper

Modest Victims: Victims Who Decline to Broadcast Their Victimization Are Seen As Morally Virtuous

By: Nathan Dhaliwal, Jillian J. Jordan and Pat Barclay

What do people think of victims who conceal their victimhood? We propose that the decision to not broadcast that one has been victimized serves as a costly act of modesty—in doing so, one is potentially forgoing social support and compensation from one’s community. We... View Details

Keywords: Public Opinion; Mathematical Methods; Communication; Perception; Reputation

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2025
Working Paper

Managing Remote Work Quality: Evidence from Auditing Management Systems Standards

By: Ashley Palmarozzo, Michael W. Toffel and Melissa Ouellet

Remote work has become more common, providing operational flexibility and productivity benefits, but questions remain about whether and how it affects work quality. We investigate the quality effects of remote work in a context in which remote work separates workers... View Details

Keywords: Audit; Auditing; Remote Work; Compliance; Assessment; Environment; Management Systems; Quality Management; Quality Management System; Quality; Operations; Supply Chain Management; Environmental Management; Safety

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November 2015 (Revised February 2016)
Case

Allianz Turkey: Focus on the Customer (A)

By: W. Earl Sasser and Gamze Yucaoglu

At the age of 39, Solmaz Altın took over the helm at Allianz Turkey. Solmaz quickly realized that, although the insurance market was thinly penetrated in Turkey, the company was operating in a very competitive environment with pressure on prices and, hence, cost... View Details

Keywords: Service Excellence; Customer Experience; Customer Service; Emerging Market; Customer Focus; Net Promoter Score; Customer Relationship Management; Competition; Leading Change; Service Operations; Emerging Markets; Customer Satisfaction; Insurance Industry; Turkey

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Globalization - Faculty & Research

governance is important and feasible in the global context and for the most risky transactions. Finally we examine the interdependence between the IGO network and the domestic institutions of states. The interdependence between these... View Details

Fast Answer

Resources for Investment Management and Financial Analysis

industry experts to provide industry and company context on public and private companies. Individual account required. FactSet A comprehensive platform used to analyze financial data from global equity and fixed income markets,... View Details

04 Dec 2014
Working Paper Summaries

The Air War versus The Ground Game: An Analysis of Multi-Channel Marketing in US Presidential Elections

Keywords: by Doug J. Chung & Lingling Zhang

Research Summary

Growing as a Purposeful Leader

By: Leonard A. Schlesinger

Leaders today have to lead in the context of extraordinary changes and challenges. The demands of today's stakeholders have risen significantly, and what is expected of senior leaders is quickly evolving in terms of their mission (more than profit),... View Details

Article

Third-Party Punishment as a Costly Signal of High Continuation Probabilities in Repeated Games

By: Jillian J. Jordan and David G. Rand

Why do individuals pay costs to punish selfish behavior, even as third-party observers? A large body of research suggests that reputation plays an important role in motivating such third-party punishment (TPP). Here we focus on a recently proposed reputation-based... View Details

Keywords: Direct Reciprocity; Evolution; Dispersal; Cooperation; Trust; Reputation; Game Theory

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2017
Working Paper

International Business and Emerging Markets: A Long-Run Perspective

By: Geoffrey Jones

This working paper explores long-run patterns in the strategies of international business in developing countries. There was a massive wave of Western multinational investment in the developing world during the first wave of globalization before the 1920s. The... View Details

Keywords: Multinational Firms and Management; Developing Countries and Economies; History; Emerging Markets; Problems and Challenges

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