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Show Results For
- All HBS Web
(3,341)
- People (2)
- News (868)
- Research (1,475)
- Events (24)
- Multimedia (48)
- Faculty Publications (757)
- 01 Mar 2019
- News
The Burden Legacy
aviation to the HBS curriculum and laid the foundation for the Baker Library Collection on the Business Aspects of Aviation, which includes the William A.M. Burden Papers, aviation investment analyses that Burden prepared in the 1930s. If... View Details
Keywords: Linda Kush
- 01 Sep 2023
- News
That Was Then, This Is Now
contact with settlers, the buffalo provided our food, tools, shelter, clothes, and medicine. After a few hundred years of living on the rez, however, he said that the buffalo as we knew it was gone. In a subtle yet inspiring way, he told me that it was part of our... View Details
- 16 Jan 2013
- Research & Ideas
The Messy Link Between Slave Owners and Modern Management
critique of capitalism—one that could broaden the understanding of today's business practices. The work is part of her current book project, "From Slavery to Scientific Management: Capitalism and Control in America, 1754-1911," and the forthcoming edited... View Details
Keywords: by Katie Johnston
- Research Summary
Using IT to Leverage Human Resources in Services
Discussion of the Internet and IT to date concentrates on how they will replace, rather than support, human service providers. While this approach is appropriate for a few firms, it is inadequate for many. The Internet and other information technology... View Details
- January 2024 (Revised June 2024)
- Case
School of Rock: Tuning into Structured Empowerment (A)
By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg
In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details
Keywords: Business Growth and Maturation; Business Plan; Change Management; Transformation; Communication Strategy; Decisions; Curriculum and Courses; Teaching; Employee Relationship Management; Knowledge Sharing; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Style; Marketing Strategy; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Franchise Ownership; Performance Expectations; Performance Improvement; Strategic Planning; Attitudes; Conflict Management; Corporate Strategy; Applications and Software; Technology Adoption; Education Industry; Music Industry; Massachusetts; United States
Sandino, Tatiana, Jeffrey Rayport, Samuel Grad, and Stacy Straaberg. "School of Rock: Tuning into Structured Empowerment (A)." Harvard Business School Case 124-043, January 2024. (Revised June 2024.)
- May 2023
- Article
Equilibrium Effects of Pay Transparency
By: Zoë B. Cullen and Bobak Pakzad-Hurson
The public discourse around pay transparency has focused on the direct effect: how workers seek
to rectify newly-disclosed pay inequities through renegotiations. The question of how wage-setting
and hiring practices of the firm respond in equilibrium has received... View Details
Keywords: Pay Transparency; Online Labor Market; Privacy; Wage Gap; Corporate Disclosure; Wages; Negotiation
Cullen, Zoë B., and Bobak Pakzad-Hurson. "Equilibrium Effects of Pay Transparency." Econometrica 91, no. 3 (May 2023): 765–802. (Lead Article.)
- 2010
- Chapter
The Peculiar Politics of American Disaster Policy: How Television Has Changed Federal Relief
By: David Moss
Particularly since the 1960s, the federal government has played a significant role in financing disaster losses in the United States. The federal government may thus be thought of as providing an implicit form of public disaster insurance. However, unlike many... View Details
- 2007
- Working Paper
Recognizing the New: A Multi-Agent Model of Analogy in Strategic Decision-Making
By: Giovanni Gavetti and Massimo Warglien
In novel environments, strategic decision-making is often premised on analogy, and recognition lies at its heart. Recognition refers to a class of cognitive processes through which a problem is interpreted associatively in terms of something that has been experienced... View Details
Keywords: Interpersonal Communication; Decision Choices and Conditions; Mathematical Methods; Cognition and Thinking; Power and Influence
Gavetti, Giovanni, and Massimo Warglien. "Recognizing the New: A Multi-Agent Model of Analogy in Strategic Decision-Making." Harvard Business School Working Paper, No. 08-028, October 2007.
- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
Project Implicit, a research nonprofit that collects data about bias. The authors used facial recognition technology to assign a likely race to restaurant reviewers based on their profile pictures. Researchers found that after Yelp... View Details
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
company. In December 2020, Bastian announced that Delta would become a charter member of the newly formed OneTen corporate coalition, a group of business leaders from more than 30 large companies who aimed to collectively hire and advance... View Details
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
forthcoming Review of Financial Studies Managing the Family Firm: Evidence from CEOs at Work By: Bandiera, Oriana, Andrea Prat, Renata Lemos, and Raffaella Sadun Abstract—We present evidence on the labor supply of CEOs and on whether family and professional CEOs differ... View Details
Keywords: Sean Silverthorne
- 14 Mar 2013
- Working Paper Summaries
No Taxation without Information: Deterrence and Self-Enforcement in the Value Added Tax
Keywords: by Dina Pomeranz
- 2015
- Book
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
Based on decades of collective field experiences, the authors present anecdotal evidence in support of eight things that great service leaders know and do. Great service leaders know that (1) leading a breakthrough service is different, and they take steps to ensure... View Details
Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger. What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms. Oakland, CA: Berrett-Koehler Publishers, 2015.
- June 2010
- Article
Change for Change's Sake
By: Freek Vermeulen, Phanish Puranam and Ranjay Gulati
No one disputes that firms have to make organizational changes when the business environment demands them. But the idea that a firm might want change for its own sake often provokes skepticism. Why inflict all that pain if you don't have to? That is a dangerous... View Details
Keywords: Interpersonal Communication; Innovation and Invention; Leading Change; Organizational Change and Adaptation; Organizational Structure; Creativity; Power and Influence; Adaptation
Vermeulen, Freek, Phanish Puranam, and Ranjay Gulati. "Change for Change's Sake." Harvard Business Review 88, no. 6 (June 2010).
- September 2009
- Article
Are You Having Trouble Keeping Your Operations Focused?
As a business broadens over time, it can lose the operational edge that led to its original success. Core strengths atrophy, efficiency or quality suffers, and sharper rivals close in to take advantage of the loss of focus. In his classic article "The Focused Factory"... View Details
Keywords: Business Units; Business Growth and Maturation; Goals and Objectives; Resource Allocation; Operations; Performance Efficiency
Huckman, Robert S. "Are You Having Trouble Keeping Your Operations Focused?" Harvard Business Review 87, no. 9 (September 2009): 90–95.
- Web
The General Shoe Company, 1921 | Baker Library | Bloomberg Center | Harvard Business School
Resources Credits HBS & the Case Method - Message From the Director HBS & the Case Method Site Credits Special Collections Search Exhibition Business Education & The Case Method The General Shoe Company, 1921 Case Writing & Industry... View Details
- Portrait Project
Alan Xie
by someone else’s Yellow Peril. I signed my oath of office wielding the collective hopes of a generation of immigrants, forcing us ceaselessly forward into a more inclusive future. Representing my community is my moral imperative. I have... View Details
- 30 Sep 2019
- Book
6 Steps to Building a Better Workplace for Black Employees
race was no longer relevant or that we had somehow collectively moved beyond race in the workplace,” Roberts says. The picture that emerges from the essays in Race, Work, and Leadership echo the same message: Race not only still matters... View Details
Keywords: by Dina Gerdeman
- Web
Research Resources - Doctoral
region-based field support. And, the collections of Baker Library —one of the world’s largest and most respected business libraries—are available at the center of the campus. Harvard Business School Baker Library The View Details
- 01 Jun 2023
- News
Curb Appeal
trash collection to snow removal. If the forecast is correct, DSNY will have to clear 5 to 6 inches from 6,500 miles of city streets—a task that involves fitting plows to 2,000 garbage trucks and salt spreaders while continuing to View Details