Publications

21 May 2019
News

Confronting the Future of Climate Change in the Midwest

New weather patterns brought on by climate change will require updated farming practices, effective water management, and innovative pest and disease management in the Midwest and around the globe. Increasingly, the business community is... View Details

Keywords: Agriculture

24 Oct 2017
First Look

First Look at New Research and Ideas, October 24, 2017

October 2017 Management Science The Size of the LGBT Population and the Magnitude of Anti-Gay Sentiment Are Substantially Underestimated By: Coffman, Katherine Baldiga, Lucas C. Coffman, and Keith M. Marzilli Ericson Abstract—We... View Details

Keywords: Sean Silverthorne

1998
Chapter

Reengineering Channel Reordering Processes to Improve Total Supply-Chain Performance

By: J. Hammond and Theodore H. Clark

Keywords: Supply Chain Management; Performance Improvement; Distribution Channels; Management Practices and Processes

October 1992
Teaching Note

Baxter Healthcare Corporation: ASAP Express TN

By: Lynda M. Applegate

Teaching Note for (9-188-080). View Details

Keywords: Information Technology; Competitive Advantage; Information Management; Medical Devices and Supplies Industry

13 Jan 2021
News

Stress Test

Andrew Kelley, III (MBA 2002) Andrew Kelley, III (MBA 2002) 2020 was the year everybody learned what a supply chain is. The first lesson came in the form of a toilet paper shortage in the earliest days of the pandemic. The most important... View Details

2002
Chapter

Cooperative Customer Management: Is There Strategic Potential for a New Relationship between Retail and Industry?

By: Christian H.M. Ketels, Dirk Seifert and Alexander Kracklauer

Keywords: Customer Relationship Management; Cooperation; Supply Chain Management; Retail Industry; Manufacturing Industry

November 1993 (Revised November 1994)
Supplement

OfficePro (B)

By: John A. Quelch

Supplements OfficePro (A). View Details

Keywords: Decisions; Globalized Firms and Management; Business Subsidiaries; Supply Chain Management; Retail Industry; France

01 Dec 2018
News

Combating Climate Change

problems. Supply chains will be disrupted. There will be new conflicts over water, resources, and human migration. The very physical integrity of factories and buildings will be threatened. So what can businesses do? For most firms,... View Details

November 1993 (Revised October 1995)
Case

Sunrise Medical, Inc.'s Wheelchair Products

Sunrise's CEO must decide whether to intervene in a decision by a division, Guardian Products, to introduce a new lightweight standard wheelchair. Guardian wants to introduce the wheelchair to complement its line of commodity crutches, walkers, and other patient aids.... View Details

Keywords: Business or Company Management; Competition; Corporate Strategy; Business Divisions; Organizational Culture; Decision Making; Product Marketing; Medical Devices and Supplies Industry

February 2002 (Revised May 2002)
Background Note

That's a Wrap: The Dynamics of the Video Rental Industry

By: V.G. Narayanan and Lisa Brem

The history, current dynamics, and future trends of the $10 billion home video rental industry provides a platform to discuss revenue-sharing contracts between suppliers of home videocassettes and retailers. View Details

Keywords: Contracts; Motivation and Incentives; Supply Chain Management; Revenue; Financial Strategy; Motion Pictures and Video Industry

Research Summary

Overview

By: Antonio Moreno

Professor Moreno’s research explores how digital technologies are reshaping operational processes, with a particular focus on retail and service industries. His early work examined omnichannel retail—the integration of online and offline channels to create seamless... View Details

Keywords: Omnichannel; Omni-channel; Omnichannel Retail; Omnichannel Retailing; Retail; Operations; Supply Chain Management; Digital Transformation; Digital Strategy; Retail Industry; Technology Industry; Service Industry; Europe; Spain; Latin America

Thomas G. Stemberg

Stemberg was a pioneer in the retail industry. By contracting directly with manufacturers of office supplies and eliminating the wholesaler, Stemberg was able to offer discounted supplies to small businesses... View Details

Keywords: Retail

August 2010 (Revised August 2011)
Case

Richard Jenkins at SciMat

By: John J. Gabarro, Thomas J. DeLong and Jevan Soo

Written from the point of view of Richard Jenkins, the Executive Vice-President of Medical Devices at SciMat. Presents his reflections on the series of events leading to the firing of one of SciMat's general managers, Erik Peterson. A redisguised and updated version of... View Details

Keywords: Resignation and Termination; Managerial Roles; Situation or Environment; Perspective; Medical Devices and Supplies Industry

29 Sep 2022
News

Securing a Resilient Future for Senegal

countries closed their borders. Diagne’s first task was to work closely with the ministry’s leadership team in crafting an economic response to the pandemic. Worldwide, crisis management involved very similar challenges—layoffs and... View Details

Keywords: Maureen Harmon

01 Jun 2010
News

MBAs on a Mission

their supply chains in the developing world. I wanted to get involved in that.” During his year as a Leadership Fellow at the WWF, Murphy served as director of enterprise planning and got to know the organization well enough to make a... View Details

Keywords: Sarah Auerbach;Deborah Blagg;Julia Hanna; Management; Management; Management; Management

04 Sep 2019
News

Case Study: Up in the Air

whether to build the supply of talent to attract clients first, or vice versa. Building the supply side has been straightforward, but convincing enterprise clients to leverage talent as a service as part of... View Details

Keywords: Jen McFarland Flint; Management, Scientific, and Technical Consulting Services; Professional Services

December 2011
Teaching Note

Bergerac Systems: The Challenge of Backward Integration (Brief Case)

By: David A. Garvin and Sunru Yong

Teaching Note for Product # 4381 View Details

Keywords: Financial Analysis; Manufacturing Strategy; Strategy; Production; Analysis; Supply Chain Management; Vertical Integration; Finance