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Publications

Publications

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  • All HBS Web  (1,895)
    • People  (1)
    • News  (275)
    • Research  (1,482)
    • Events  (5)
    • Multimedia  (16)
  • Faculty Publications  (892)

Show Results For

  • All HBS Web  (1,895)
    • People  (1)
    • News  (275)
    • Research  (1,482)
    • Events  (5)
    • Multimedia  (16)
  • Faculty Publications  (892)
← Page 61 of 1,895 Results →
  • 03 Aug 2015
  • Research & Ideas

Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders

through the App Store. Making Up For Lost Sales Those different strategies do more than just reduce competition between the two platforms, they also actually drive them to work together. "By making Kindle... View Details
Keywords: by Michael Blanding; Information; Publishing; Technology
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

but an insufficient grasp of the details, and CMOs (chief marketing officers) often view go-to-market decisions as being tactical. What passes for channel strategy often rests with sales divisions, but their... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 01 Jun 2003
  • News

Alumni Bookshelf

How to Grow When Markets Don't by Adrian Slywotzky (MBA '80) and Richard Wise (Warner Books) Slywotzky brings his expertise in global strategy consulting to his sixth book, which examines the difficulties of sustainable growth and offers... View Details
Keywords: Publishing Industries (except Internet); Information
  • 26 Jul 2010
  • Research & Ideas

Yes, You Can Raise Prices in a Downturn

Ross to write the paper "Performance Pricing in Tough Times." Shapiro, an authority on marketing strategy and sales management, is the Malcolm P. McNair Professor of Marketing, Emeritus at Harvard... View Details
Keywords: by Sean Silverthorne; Retail; Consumer Products
  • April 2020 (Revised June 2025)
  • Teaching Note

HubSpot and Motion AI: Chatbot-Enabled CRM and HubSpot and Motion AI (B): Generative AI Opportunities

By: Jill Avery and Thomas Steenburgh
Teaching Note for HBS No. 518-067 and HBS No. 524-088.

There are two cases in this series. The first entitled “HubSpot and Motion AI: Chatbot-Enabled CRM,” drives the main discussion. The second entitled “HubSpot and Motion AI (B): Generative AI... View Details
Keywords: Marketing; Sales; Marketing Strategy; Technology Industry; United States; North America
Citation
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Related
Avery, Jill, and Thomas Steenburgh. "HubSpot and Motion AI: Chatbot-Enabled CRM and HubSpot and Motion AI (B): Generative AI Opportunities." Harvard Business School Teaching Note 520-100, April 2020. (Revised June 2025.)
  • June 2006
  • Article

Eager Sellers and Stony Buyers: Understanding the Psychology of New-Product Adoption

By: John T. Gourville
Keywords: Sales; Product; Adoption
Citation
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Related
Gourville, John T. "Eager Sellers and Stony Buyers: Understanding the Psychology of New-Product Adoption." Harvard Business Review 84, no. 6 (June 2006).
  • 01 Oct 2001
  • News

HBS Press Books in Brief

what loyalty means or how to build it. Reichheld, author of the 1996 bestseller The Loyalty Effect, outlines six principles of loyalty that can make the Internet a hospitable and highly profitable place for businesses to succeed. 20/20 Foresight: Crafting View Details
Keywords: Publishing Industries (except Internet); Information; Management; Finance
  • 25 Jul 2007
  • Lessons from the Classroom

The Evolution of Apple

constant," says Yoffie, noting that the case is used as part of the MBA required curriculum in the Strategy course and in numerous Executive Education programs. It can also be taught with a video presentation by John Sculley, Apple's... View Details
Keywords: by Julia Hanna; Computer; Technology
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

willingness to pay. Lal: They've created new sources of value for their customers that did not exist before. Q: And PetSmart. What's made them so successful? Lal: PetSmart saw the online threat early and built a strategy to insulate... View Details
Keywords: by Sean Silverthorne; Retail
  • 01 Sep 2014
  • News

Book Review: Getting Beyond Yes

The Choices, Systems, and Behaviors that Drive Effective Selling, Frank V. Cespedes laments the fact that sales and strategy rarely make a joint and complementary appearance in MBA classrooms or academic... View Details
Keywords: Maureen Harmon; faculty research; faculty books
  • 10 Sep 2008
  • Research & Ideas

Long-Tail Economics? Give Me Blockbusters!

also worries that a company is at risk if sales depend too much on one or two megabrands that could run into lawsuits from generic competitors or regulatory challenges. On the other hand, the president of Warner Bros. (think Batman) aims... View Details
Keywords: by John Quelch; Entertainment & Recreation; Pharmaceutical
  • Jun 21 2017
  • Testimonial

Learning to Compete in a Digital World

  • 19 Nov 2018
  • Sharpening Your Skills

E-Santa: Is Retail Ready for Digital Christmas?

brick-and-mortar shops: Shove your best deals to the back of the store. Should Retailers Match Their Own Prices Online and in Stores? For multichannel retailers, pricing strategy can be difficult to execute and confusing to shoppers. Can... View Details
Keywords: by Sean Silverthorne; Retail
  • 01 Jun 2020
  • What Do You Think?

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?

competitive challenges to Amazon in ways unimagined before the pandemic. While Amazon’s sales increased during the early months of the COVID-19 scare, by mid-April its share of online spending had fallen from 42 percent (imagine that for... View Details
Keywords: by James Heskett; Retail

    Walter A. Haas, Jr.

    Walter A. Haas Jr. was responsible for Levi’s concentration on blue jeans production. He targeted the marketing strategy to teenagers and as blue jeans became the symbol of nonconformity, Levi’s rapidly multiplied its View Details
    Keywords: Fabric & Apparel
    • April 2004
    • Article

    Manufacturer Benefits from Information Integration with Retail Customers

    By: Susan Kulp, Hau Lee and Elie Ofek
    Keywords: Information; Integration; Customers; Sales
    Citation
    Find at Harvard
    Related
    Kulp, Susan, Hau Lee, and Elie Ofek. "Manufacturer Benefits from Information Integration with Retail Customers." Management Science 50, no. 4 (April 2004): 431–444.
    • 06 Apr 2016
    • Research & Ideas

    Should Entrepreneurs Pitch Products or Ideas for Products?

    is enough interest to go further? Which is the better strategy for young innovators? What are the pros and cons of each? Can the risks be measured and mitigated? “The pitch or spec dilemma touches any independent inventor looking to sell... View Details
    Keywords: by Carmen Nobel; Motion Pictures & Video; Entertainment & Recreation; Banking
    • Aug 03 2017
    • Testimonial

    At the Forefront of a Digital World

    • Jun 13 2017
    • Testimonial

    Understanding Today's Marketing Challenges

    • Apr 20 2016
    • Testimonial

    Keeping Pace in the Digital Space

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