Publications

October 2009 (Revised August 2013)
Case

Carolina for Kibera

By: Kathleen L. McGinn and Cailin B. Hammer

A growing NGO based in Kibera, Nairobi, Kenya, is facing a complete change in leadership as the founders step back. At the same time, a $1 million grant presents new opportunities and challenges. View Details

Keywords: Developing Countries and Economies; Negotiation; Organizational Change and Adaptation; Non-Governmental Organizations; Power and Influence; Nairobi; North Carolina

April 2003
Case

Energis (A)

By: John R. Wells

Describes the history of Energis, one of the United Kingdom's major alternative telecommunications network service providers (altnets). Tracks the company from its birth as a diversification move by the National Grid, the U.K.'s leading electricity distributor, through... View Details

Keywords: History; Change Management; Business Exit or Shutdown; Business Growth and Maturation; Organizational Structure; Industry Structures; Telecommunications Industry; United Kingdom

February 1996 (Revised March 1996)
Case

Harvey Golub: Recharging American Express

By: David A. Garvin and Artemis March

Harvey Golub, CEO American Express, initiated and led a large-scale change process. The case describes the organization he inherited, two successive waves of reengineering, his "principles-driven" approach to decision making, and his goal of converting American Express... View Details

Keywords: Transformation; Decision Choices and Conditions; Engineering; Leadership Style; Organizational Change and Adaptation; Core Relationships; Integration; Value

Web

Overview - Doctoral

Overview New Ideas for a Changing World PhD Programs Accounting & Management Business Economics (Includes Finance) Health Policy (Management) Marketing Organizational Behavior Strategy Technology &... View Details

Research Summary

The Transition to Retirement

By: Teresa M. Amabile

My current major research program is the Retirement Transitions Study: a broad study of retiring professionals' everyday experiences, including identification with work; identity stability, change, and development; meaningfulness of work; changes in life structure,... View Details

Keywords: Careers; Psychology; Creativity; Identity; Retirement; Meaning

22 Aug 2006
First Look

First Look: August 22, 2006

technological development, corporate strategy, and organizational change. Viewing cartels only as a "conspiracy against the public" short-circuits many important questions and obscures the great variations in objectives, type,... View Details

Keywords: Martha Lagace

2009
Working Paper

Don't Just Survive - Thrive: Leading Innovation in Good Times and Bad

By: Lynda M. Applegate and J. Bruce Harreld

Battered by contracting markets and frozen credit, many businesses today are fighting for survival. Indeed, the current global financial crisis provides a mandate for restructuring. But survival is not the end goal. In fact, cost cutting and restructuring are simply... View Details

Keywords: Organizational Change and Adaptation; Risk Management; Leading Change; Innovation and Management; Crisis Management; Growth and Development Strategy

Read Now

June 2017 (Revised October 2017)
Case

Becton Dickinson: Innovation and Growth (A)

By: Raffaella Sadun, Michael Beer and James Weber

In late 2015, CEO Vince Forlenza was reviewing Becton Dickinson’s transformation efforts designed to enable the company to innovate and grow in a changing environment. Becton Dickinson had been a successful medical device company for over 100 years. In recent years,... View Details

Keywords: Transformation; Change Management; Innovation Leadership; Mergers and Acquisitions; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Strategy; Growth and Development Strategy; Medical Devices and Supplies Industry; Health Industry; Manufacturing Industry; United States

24 Jun 2009
Working Paper Summaries

Don’t Just Survive—Thrive: Leading Innovation in Good Times and Bad

Keywords: by Lynda M. Applegate & J. Bruce Harreld

31 Jan 2022
Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

to do this successfully becomes the pressing question—one we will try to answer in this three-part series: first, to describe what it means to be a digitally mature company; second, to outline what it takes to create one; and finally, probing how leaders must View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

Research Summary

Professor Hiatt’s research is aimed at discovering how institutional factors can affect sector growth and technology development and adoption by mediating and moderating uncertainty. His work encompasses two related research questions:

1) How can... View Details

Web

VBHCD Intensive Seminars - Institute For Strategy And Competitiveness

VBHCD Intensive Seminars Value-Based Health Care Delivery: An Intensive Seminar May 12th - 16th, 2025 There is growing recognition that true health care reform will require major strategic and organizational View Details

03 Jan 2016
Research & Ideas

NFL Black Monday: How Much Do Coaches Really Matter?

changes on Black Monday for the 2014-15 season, seven for the 2013-14 season, and eight for the 2012-13 season. This year Black Monday is on January 4, 2015. Three coaches, Ken Whisenhunt of Tennessee Titans, Joe Philbin of Miami... View Details

Keywords: by Boris Groysberg & Abhijit Naik; Sports

Program

Rising Generation in the Family Enterprise

retiring and rising generations Formulate and implement new-generation solutions that are right for today's—and tomorrow's—business, stakeholders, and family Take an entrepreneurial approach to new opportunities Balance opportunity and risk while View Details

Article

Design Physical and Digital Spaces to Foster Inclusion

By: Eric Anicich, Jon M. Jachimowicz, Merrick Osborne and L. Taylor Phillips

Often, strategies around making organizations more anti-racist focus on changing hearts and minds. Sometimes this isn’t enough, however, and can result in backlash or increased self-segregation among white employees. In these situations, leaders should consider using... View Details

Keywords: Anti-racism; Inclusion; Work Environment; Organizational Culture; Diversity; Change Management

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10 Jan 2005
Research & Ideas

How to Put Meaning Back into Leading

The bottom line is, after all, the bottom line when it comes to business success. No profit, no business. But should money be the sole measure for evaluating and rewarding the effectiveness of a leader? In a new Harvard Business School working paper, three experts on... View Details

Keywords: by Martha Lagace

July 2020
Case

Driving Transformation at the Majid Al Futtaim Group

By: Suraj Srinivasan and Esel Çekin

The case opens with Alain Bejjani, CEO of Majid Al Futtaim (MAF) Holding, anticipating on the Group’s next phase in the multi-year transformation journey and reflecting on the initiatives he implemented to create the Group’s growth-oriented culture. Founded in 1995,... View Details

Keywords: Transformation; Organizational Change and Adaptation; Organizational Culture; Growth and Development Strategy; Retail Industry; United Arab Emirates; Middle East; Dubai