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  • 24 Apr 2012
  • First Look

First Look: April 24

and the Americas. Through interviews with key Siemens executives and supporting internal materials, this multimedia case takes a look at how one of the world's largest companies faced corruption head-on. Purchase this View Details
Keywords: Carmen Nobel
  • Web

Hiring International Students

Participation in on-campus recruiting events ( HBS campus presentations and/or interviews ) Posting with trade or professional organizations Having an established employee referral program with incentives Posting job announcements with... View Details
  • 30 Aug 2023
  • Blog Post

I’m From the South and Going Back: Why HBS Was the Best School for Me

It was February of 2021. I had just joined the Zoom interview from the guest bedroom of our townhouse in Smyrna, Georgia, struggling to fight off the imposter syndrome that had lived rent-free in the back of my head since I had been... View Details
  • 31 May 2016
  • First Look

May 31, 2016

June 2016 Medical Care Vaccination Rates Are Associated with Functional Proximity but Not Base Proximity of Vaccination Clinics By: Beshears, John, James J. Choi, David Laibson, Brigitte C. Madrian, and Gwendolyn I. Reynolds Abstract—Background: Routine annual... View Details
Keywords: Sean Silverthorne
  • June 2016
  • Article

Managing the High Intensity Workplace: An 'Always Available' Culture Breeds a Variety of Dysfunctional Behaviors

By: Erin M. Reid and Lakshmi Ramarajan
People today are under intense pressure to be “ideal workers”—totally committed to their jobs and always on call. But after interviewing hundreds of professionals in many fields, the authors have concluded that selfless dedication to work is often unnecessary and... View Details
Keywords: Risk Management; Working Conditions; Work-Life Balance; Management Practices and Processes; Organizational Culture
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  • Summer 2014
  • Article

Designed for Workarounds: A Qualitative Study of the Causes of Operational Failures in Hospitals

By: Anita L. Tucker, W. Scott Heisler and Laura D. Janisse
Frontline care providers in hospitals spend at least 10% of their time working around operational failures, which are situations where information, supplies, or equipment needed for patient care are insufficient. However, little is known about underlying causes of... View Details
Keywords: Supply Chain; Health Care and Treatment; Failure; Business Processes; Health Industry
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  • Web

Human Relations and Harvard Business School – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

Letter from Elton Mayo to Wallace B. Donham, November 8, 1939. Wallace B. Donham Office Files, Baker Library, Harvard Business School. Women in the Relay Assembly Test Room The Interview Process Spreading the Word The "Hawthorne Effect"... View Details
  • 2014
  • Working Paper

Mobilizing Culture for Public Action: Community Participation and Child Rights in Rural Uttar Pradesh

By: Akshay Mangla
Community-based initiatives that work to empower the poor and promote their participation have gained strong support among scholars and practitioners of development. Yet the questionable assumptions about culture and development that inform these initiatives render it... View Details
Keywords: India; Culture; Child Rights; Caste Relations; Child Education; Child Health; India
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    Productive Tensions: How Every Leader Can Tackle Innovation’s Toughest Trade-Offs

    How leaders can recast innovation’s toughest trade-offs—efficiency vs. flexibility, consistency vs. change, product vs purpose—as productive tensions.

    Why is leading innovation in today’s dynamic business environment so distressingly... View Details

    • 07 Feb 2024
    • News

    The Sound of Success

    A groundbreaking gene therapy developed by Akouos, Inc., a precision genetic medicine company founded in 2016 by Emmanuel (Manny) Simons (MBA 2012), has enabled an 11-year-old boy from Morocco to hear sounds for the first time. According to a recent New York Times... View Details
    • Web

    Employee Welfare – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

    Assembly Test Room Enter Elton Mayo Human Relations and Harvard Business School Women in the Relay Assembly Test Room The Interview Process Spreading the Word The "Hawthorne Effect" Research Links Baker Library | Historical Collections |... View Details
    • 2011
    • Case

    How Fast and Flexible Do You Want Your Information, Really?

    By: Thomas H. Davenport and Jim Snabe
    Almost all executives want more and faster information, and almost all companies are racing to provide it. What many of them are overlooking is that the real aim should not be faster information but faster decision making, and those aren't the same things. Executives... View Details
    Keywords: Management Teams; Information; Service Delivery; Decision Making; Crisis Management
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    • 2014
    • Working Paper

    The Diseconomies of Queue Pooling: An Empirical Investigation of Emergency Department Length of Stay

    By: Hummy Song, Anita L. Tucker and Karen L. Murrell
    We conduct an empirical investigation of the impact of queue management on patients' average wait time and length of stay (LOS). Using an Emergency Department's (ED) patient-level data from 2007 to 2010, we find that patients' average wait time and LOS are longer when... View Details
    Keywords: Pooling; Queue Management; Strategic Servers; Social Loafing; Empirical Operations; Health Care; Fairness; Management Practices and Processes; Service Delivery; Health Care and Treatment; Health Industry
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    • 20 Apr 2011
    • Research & Ideas

    Blind Spots: We’re Not as Ethical as We Think

    participants were asked to predict how they would react if a job interviewer asked questions that qualified as sexual harassment. Participants who were induced to think about the motivation they likely would experience at the time of the... View Details
    Keywords: by Sean Silverthorne
    • 12 Jan 2022
    • Blog Post

    How I Spent My HBS 2+2 Deferral: Cecil Alfaro-Mora

    This spring we’re speaking with current MBA students who were admitted through 2+2 to learn what they did during their deferral years. Here’s an interview with Cecil Alfaro-Mora (MBA 2022): Why did you decide to apply to HBS via the 2+2... View Details
    • 04 Jan 2022
    • Research & Ideas

    Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.

    ways of staying true to their mission. Most businesses have spent time establishing their mission, vision, and values, but few people can succinctly verbalize them on a personal level. When conducting interviews with graduate students,... View Details
    Keywords: by Kristen Senz
    • Web

    Topics - HBS Working Knowledge

    Communication (42) Investment Activism (12) Investment Banking (6) Investment Funds (12) Investment Portfolio (8) Investment Return (12) Investment (78) Job Cuts and Outsourcing (12) Job Design and Levels (7) Job Interviews (3) Job Offer... View Details
    • 18 Aug 2022
    • Op-Ed

    Your Best Employees Are Burning Out: A Framework for Retaining Talent

    plan. Consulting firms and media outlets have conducted surveys and interviews about return-to-office policies and future work. Leaders should leverage easily accessible data to understand their employees better. Second, employees want... View Details
    Keywords: by Hise Gibson and MaShon Wilson
    • 26 Jun 2020
    • Research & Ideas

    Why Japanese Businesses Are So Good at Surviving Crises

    the country, according to Takeuchi’s research. Based on interviews by Takeuchi and his HBS students, who have studied businesses rebuilding in Japan for nine years, here’s a snapshot look at how the leaders of four companies jumped into... View Details
    Keywords: by Dina Gerdeman
    • 25 Jan 2016
    • Research & Ideas

    When Negotiating a Price, Never Bid with a Round Number

    interviewed 10 senior investment bankers at the managing director or executive director level who each had several years of M&A experience. None of the bankers was aware of the academic literature on bid precision. The bankers were... View Details
    Keywords: by Carmen Nobel