design process - Publications - Faculty & Research

05 Feb 2019
First Look

New Research and Ideas, February 5, 2019

Refugees' Attitudes Towards Compromise and Civil War Termination By: Fabbe, Kristin, Chad Hazlett, and Tolga Sınmazdemir Abstract— Civilians who have fled violent conflict and settled in neighboring countries are integral to processes of... View Details

Keywords: Dina Gerdeman

01 Oct 1996
News

Leading In a New Era

just steaming around in circles." Even as Liz Claiborne circled, AMR, the parent company of American Airlines, the world's largest airline, was in the process of laying off several hundred managers, technical specialists, and clerical... View Details

Keywords: Nancy O. Perry

06 Aug 2014
Research & Ideas

Climbing Down from the Ivory Tower

creating the final versions. Some companies even base their business model on co-production; Build-a-Bear stores allow consumers to create personalized teddy bears. "With the growth of customizable technology, there is an appreciation of this co-generation View Details

Keywords: by Carmen Nobel; Education; Health

01 Dec 2006
News

Inside Intel

Operation CRUSH. Davidow put together a talented team that set an outrageously aggressive goal: 2,000 design wins. The goal, the name, the team — aggression was written all over this effort. Andy Grove was and is a tenacious and... View Details

Keywords: Richard S. Tedlow; Hanna, Julia; technology; manufacturing; innovation; Computer and Electronic Product Manufacturing; Manufacturing; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing

04 Mar 2002
Research & Ideas

Don’t Lose Money With Customers

management process. One study, completed in collaboration with HBS professor V. Kasturi Rangan, addresses the strategy design and implementation phase of the process by exploring how buyer-seller... View Details

Keywords: by Peter K. Jacobs

30 Jun 2003
Research & Ideas

Computer Security is For Managers, Too

Companies need to have smart technicians who stay abreast of emerging digital threats and defenses, of course, but the technicians shouldn't be calling the shots. General managers need to take the lead in building processes that will... View Details

Keywords: by Robert D. Austin & Christopher A.R. Darby

12 Jun 2012
First Look

First Look: June 12

seek and how firms could deliver it. The result can be new revenue, increased customer satisfaction and loyalty, positive word of mouth, and cost savings. The multiyear process to price the 8 million tickets to the upcoming London 2012... View Details

Keywords: Sean Silverthorne

01 Jun 2023
News

Spray Canon

not an aberration. Street and graffiti artists like Banksy and KAWS—the latter famous for his remixes of pop culture figures like The Simpsons and SpongeBob SquarePants—are rising fixtures in the art world, headlining significant museum shows, View Details

Keywords: Dan Morrell; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

01 Mar 2006
News

Faculty Books

developing innovative products and services. He discusses the full range of activities required: learning about customer needs; managing experimentation and problem-solving; product-development process View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

Web

Authentic Leader Development - Course Catalog

Additionally, you will learn a set of foundational skills essential to the practice of authentic leadership. Finally, you will engage in several rigorous processes designed to support your continued growth... View Details

01 Oct 1999
News

The View from the Pit

interdependencies." In addition to her professorial and administrative roles, Baldwin, with coauthor Dean Kim B. Clark, has completed the forthcoming first volume of Design Rules: The Power of Modularity, which examines the interaction of... View Details

Keywords: Judith A. Ross

Web

Crafting Your Life: The First 10 Years Post MBA - Course Catalog

a laboratory, and crafting your life as an ongoing discovery process of experimenting, learning, and adapting over time. Similarly, the LIFE course is not and never will be a finished product. The first version of the course was developed... View Details

23 Jan 2020
Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

says. The catalyst approach Some companies are now exploring a different approach to CSR, partnering with local communities on businesses that can help them earn a profit and empower locals, while also becoming self-sustaining. Kaplan explores the idea in a recent... View Details

Keywords: by Michael Blanding

12 Jan 2017
News

Personalizing Women’s Path to Success

child-rearing hiatus. Lisa Skeete Tatum (MBA 1998) has designed what she calls the ideal “playbook” for those situations, and more, with Landit, a technology startup that offers personal brand and network building, skill development,... View Details

Keywords: Jill Radsken

23 May 2000
Research & Ideas

Minding the Muse: The Impact of Downsizing on Corporate Creativity

challenging assignments, adequate resources, supportive work groups, management that places a premium on creativity, and project leaders who understand the creative process and have strong communications skills. At the other end of the... View Details

Keywords: by Peter K. Jacobs

31 Jan 2017
First Look

First Look at New Research: January 31, 2017

the observer’s perspective, leaving the perspective of the observed to the realm of scholarly methodology courses and philosophical debates on privacy. I suggest how the literature on transparency and related literatures might be improved with research View Details

Keywords: Carmen Nobel

01 Sep 2024
News

From the Classroom to Casablanca

interviews with students in Casablanca, which informed the team’s extensive design thinking process. During their final presentation to their project partner, the HBS students proposed that rather than introduce a digital product, the... View Details

Keywords: Jennifer Gillespie

01 Dec 2003
News

Books

Back to the Drawing Board by Colin B. Carter and Jay W. Lorsch (Harvard Business School Press) Corporate boards are frequent targets of criticism in the wake of recent corporate scandals. But in their new book, Back to the Drawing Board: View Details

Keywords: Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services

04 Mar 2014
Sharpening Your Skills

Sharpening Your Skills: Managing Innovation

"innovation is everyone's job." Dozens of faculty at Harvard Business School are focused on the subject of managing innovation. Some look at it by examining processes while others view through the lens of history. For example, Clay... View Details

Keywords: Re: Multiple Faculty

01 Jun 2016
What Do You Think?

When Business Performance Falters, is Culture Change the Fix?

This involved such things as reorganizing, delegating authority, increasing accountability, building trust among employees, and recognizing and rewarding desired behaviors. The authors conclude from this that “cultural change is what you get after you’ve put new View Details

Keywords: by James L. Heskett

Publications