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  • 01 Oct 2001
  • Research & Ideas

Five Questions for James Austin

community engagements as an important dimension of their association with a company. The closer interactions of the two organizations can create new opportunities for skill and leadership development. The integrative stage also can bring... View Details
Keywords: by Carla Tishler
  • February 2022
  • Case

Paul Polman

By: Elizabeth A. Keenan, Youngme Moon and Susie Ma
Over his 40-year career, Paul Polman had led some of the world’s largest consumer goods companies, making his biggest mark as CEO of Unilever—a multi-national corporation that produced everything from soap to soup. Polman was also well-regarded as a leader in corporate... View Details
Keywords: Marketing; Brands and Branding; Marketing Communications; Marketing Strategy; Leadership; Corporate Accountability; Personal Development and Career; Corporate Social Responsibility and Impact; Ethics; Values and Beliefs; Social Issues; Philanthropy and Charitable Giving
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  • 12 Jan 2004
  • What Do You Think?

How Should We Think About the Exportation of Jobs?

in markets for labor fueled by dramatic improvements in communication. Those with a global, macro economic view tended to regard these developments as long overdue. Those concerned about the psychological and social impact of job... View Details
Keywords: by James Heskett
  • 13 Jun 2005
  • Research & Ideas

Rescuing Products with Stealth Positioning

"It's not just that we wanted to break the ice with a piece of software that people would view as a game rather than a communications application," one Sony executive explained. "It's also that we wanted to establish the... View Details
Keywords: by Youngme Moon
  • 19 Nov 2001
  • Research & Ideas

Wrapping Your Alliances In a World Wide Web

improve. The U.S. high-tech manufacturing community is perhaps furthest along with this effort; it has created a consortium called RosettaNet to develop standards at all required levels—from XML data formats... View Details
Keywords: by Andrew McAfee
  • November 1999 (Revised June 2006)
  • Case

DLJdirect: "Putting Our Reputation Online"

By: Thomas R. Eisenmann and Gillian Morris
Online broker DLJdirect faced two decisions during the fall of 1999: what customer segments should it target and how much should it spend on marketing? Unlike its competitors, who focused either on day traders or more mainstream investors, DLJdirect differentiated its... View Details
Keywords: Marketing Strategy; Marketing Communications; Competitive Strategy; Decision Choices and Conditions; Investment; Cost Management; Business Plan; Research and Development; Customers; Budgets and Budgeting; Online Advertising; Internet; Financial Services Industry
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  • 23 May 2000
  • Research & Ideas

Minding the Muse: The Impact of Downsizing on Corporate Creativity

challenging assignments, adequate resources, supportive work groups, management that places a premium on creativity, and project leaders who understand the creative process and have strong communications skills. At the other end of the... View Details
Keywords: by Peter K. Jacobs
  • 13 Feb 2007
  • First Look

First Look: February 13, 2007

A. Desai, and C. Fritz Foley Abstract This paper examines how costly financial contracting and weak investor protection influence the cross-border operational, financing and investment decisions of firms. We develop a model in which... View Details
Keywords: Martha Lagace
  • 21 Apr 2011
  • Research & Ideas

Searching for Better Practices in Social Investing

to worthy applicants, venture philanthropists proactively find opportunities and develop them. "A big part of the model is first seeking out the entrepreneur and the opportunity and then, and only then, figuring out what the capital... View Details
Keywords: by Carmen Nobel; Financial Services
  • 23 May 2000
  • Research & Ideas

The Emerging Art of Negotiation

perspective over the last 30 years, they write, with these changes often occurring in tandem with broader developments in psychology and in society as a whole. Most recently, analysis has begun to look at social or personal factors... View Details
Keywords: by Martha Lagace
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

Francisco Ruiz-Aliseda Abstract In their seminal 1985 paper, Katz and Shapiro study systems compatibility in settings with one-sided platforms and direct network effects. We consider systems compatibility when competing platforms are two-sided and there are indirect... View Details
Keywords: Martha Lagace
  • 30 Jun 2003
  • Research & Ideas

Computer Security is For Managers, Too

Most organizations already have at least some of these processes in place, but they rarely develop and manage them in a coherent, consistent way. Here are eight things that your company should be working on. Identify your company's... View Details
Keywords: by Robert D. Austin & Christopher A.R. Darby
  • 09 Dec 2008
  • First Look

First Look: December 9, 2008

community Linux. A consortium is a private group of participants that operate as equals and jointly select problems, decide how to conduct work, and choose solutions. IBM has set up a number of consortia with other companies to View Details
Keywords: Martha Lagace
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

https://www.hbs.edu/faculty/Pages/item.aspx?num=52469 2017 Ethical Capitalism: Shibusawa Eiichi and Business Leadership in Global Perspective Gapponshugi in Global Perspective: Debating the Responsibility of Capitalism By: Jones, G. Abstract—This chapter places the... View Details
Keywords: Sean Silverthorne
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

ever, the mission of many non-profit organizations has never been more critical to communities being served. This may be time to re-emphasize the mission and to work to move mindsets as soon as possible from “survive” to “thrive.” The... View Details
Keywords: by Danielle Kost
  • 30 Mar 2003
  • Research & Ideas

How Your Employees and Customers Drive a New Value Profit Chain

executives to provide on-the-scene examples of how the organization's values are lived on the job is important. This invariably requires a larger-than-normal travel and communication budget, incentives for top management executives to... View Details
Keywords: by Manda Mahoney
  • 07 Oct 2014
  • First Look

First Look: October 7

transformation of the very nature of the innovation search process. We find intermediate disclosure has the advantage of efficiently steering development towards improving existing solution approaches, but also the effect of limiting... View Details
Keywords: Sean Silverthorne
  • 14 Apr 2003
  • Research & Ideas

Andy Grove on the Confident Leader

opportunities, and defined the opportunities for packet software. That framework is changing now. The Internet is redefining software. The Internet is redefining the role of computing and communication and their interaction with each... View Details
Keywords: by Walter Kiechel; Technology
  • March 2001 (Revised April 2001)
  • Case

Montefiore Medical Center

By: Robert S. Kaplan and Syeda Noorein Inamdar
A large urban medical center implements the Balanced Scorecard management tool. Elaine Brennan, senior VP of operations, has reorganized a highly functional health care organization into decentralized patient care centers and support units. Having recently endured the... View Details
Keywords: Balanced Scorecard; Health Care and Treatment; Management Systems; Organizational Structure; Corporate Strategy; Leadership Development; Growth and Development Strategy; Financial Reporting; Budgets and Budgeting; Cost Accounting; Corporate Accountability; Communication; Health Industry
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  • 14 Jan 2008
  • Research & Ideas

Mapping Polluters, Encouraging Protectors

in their industry across the country—but just as important, monitor what mitigating steps facility managers are taking. Toffel and his colleagues also developed MapEcos as a mechanism to support their academic research. "Often public... View Details
Keywords: by Martha Lagace; Manufacturing; Chemical

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